Selbst unter Vier-Sterne-Hotels eine der besten Herbergen, die ich je genossen habe — unter anderem deswegen, weil wir eines der schätzungsweise zwei, drei Zimmer mit ungestörtem(und unschlagbarem) Blick auf den Trevi-Brunnen hatten(Fontana di Trevi). Auch ansonsten war die Unterkunft perfekt. Für die Dame gab es einen begehbaren Kleiderschrank(aka Ankleidezimmer), das Bad war extra geräumig, und das Frühstück war nicht nur für italienische Verhältnisse besonders reichhaltig. Im Sommer kann man es auf einem Dachbalkon genießen — auch hier mit dem sagenhaften Blick auf den Brunnen. Am Montag Morgen wurden wir übrigens Zeuge, wie das Wasser aus dem Brunnen abgelassen wurde, damit Arbeiter die hineingeworfenen Münzen einsammeln konnten. Die Einnahmen werden laut Wikipedia auf über 1.000.000 Euro im Jahr geschätzt. Sie werden an die Caritas gespendet. Ein weiterer Wikipedia-Fakt(falls jemand mal in der Nähe ist): «Im Vicolo del Putarello, in der Nähe des Trevi-Brunnens, wurden beim Bau eines Kinos ein Teil der Acqua Vergine, sowie Reste von Wohnhäusern aus der Kaiserzeit ausgegraben. Der Komplex ist unter dem Namen Città del’Acqua zu besichtigen.» In besagtem Kino, dem Cinema Trevi, lief das Filmfestival, das mich nach Rom führte. Vom Kinosaal aus kann man durch ein großes Glasfenster auf die Fundstücke schauen. Natürlich hat der Luxus im Relais-Hotel seinen Preis. Ich habe gerade mal eine Stichprobe für einen beliebigen Termin im Februar 2015 gemacht: Ein Doppelzimmer kostet dann zwischen 104 und 300 Euro, wobei der hier geschilderte Raum eher am oberen Ende liegen dürfte. Ist für einen ganz besonderen Trip aber auf jeden Fall das Geld wert!
Areeka T.
Tu valoración: 5 Jamaica Hills, Queens, NY
The hotel is simply wonderful! It is right across the street(and a little down the block) from the Trevi Fountain(a 15 second walk pretty much) and the view is beautiful. It is a little busy and noisy but the rooms have the shutters that block sound and those help a lot. Also a 10 minute walk to the Pantheon and Piazza Navona. And a 20 minute walk to the Colosseum and Roman Forum. The rooms are gorgeous. I stayed in the triple room and it came with a queen sized bed and then a little alcove with a twin bed. Very comfy and spacious. Also came with 2 chairs and a little coffee table. The room was very clean and beautifully decorated. The staff was very helpful and was always there to help if we needed it. My only issue was the WiFi. It kept going in and out and sometimes didn’t work at all. Overall the hotel is in a wonderful location and I would definitely recommend it! Not a scam at all(referring to the post below). We booked directly through the hotel and knew that when staying in European cities you pay based on the amount of occupants in the room, not like NYC where you can get one room for 2 and fit 12 people inside.
Jules A.
Tu valoración: 1 Los Angeles, CA
This place is an absolute SCAM. My husband and I booked the hotel through Kayak a couple weeks in advance of our arrival in September 2013. Somehow, we apparently booked the room for one person as opposed to two. When we arrived at the hotel, the check-in initially went fine: we got our room keys and went up to our room. About 10 minutes later, the receptionist calls our room and tells us that the room was only booked for one person, so we have to pay an additional 50 euros PERNIGHT for the«additional person.» We told the receptionist that we would call Kayak to find out what had happened with our reservation, but he wouldn’t even let us stay in the room to make the call. We had to come back down to the lobby with our luggage and make the call from downstairs. So we’re sitting in the lobby trying to sort things out with Kayak and got nowhere(as a side note, don’t ever book through Kayak either, they will provide you with no safety guarantee whatsoever). The EXTREMELYRUDE receptionist then basically told us that we would have to dish out the extra $$$$ or leave AND lose the $ 1,000+ we had already paid for the reservation. My husband asked to speak to the manager, but he wouldn’t even come out of his office to speak to us; my husband spoke with him on the lobby telephone, and could hear him talking in the room next door! The coward couldn’t even face us as upset customers. So we were left in the vulnerable position of either paying the extra money, or losing the money that we had already paid and try to find a different hotel. We paid the additional amount the hotel demanded and went back to our room. That night, we looked up the room rates on the hotel’s own website to see if there was in fact a price difference for a one-person reservation as opposed to a two-person reservation. Lo and behold, the price was THEEXACTSAME, even for a last minute reservation(see attached photos). We took screen shots on our cell phone of the prices so that we could take the issue up with the manager(again) the next day. When we spoke to the manager(this time in person), he basically told us that this was the hotel’s policy, and didn’t «believe» that we had found the identical rates online. The LIAR wouldn’t even look us in the eyes. It was ultimately evident that we weren’t going to be getting our money back, and decided to take the issue up with our credit card company and Kayak when we got back home, instead of letting this SCAM of an establishment ruin the rest of our vacation. DONOT, DONOT, DONOT, book a room here. You will be scammed for extra money or will be left with no reservation. There is absolutely no sense of customer service here: we were customers who booked a reservation weeks in advance, and made an error in booking a room for one person as opposed to two. If the hotel did in fact have a «policy» of charging for extra people, then the price difference would have been reflected online on the hotel’s own website. But when we looked at the prices for a SAME-DAY, last minute reservation, the prices were identical, irrespective of how many people were staying in the room. We had stayed in 5 different hotels on this trip, and this was by far the worst! Absolute SCAM!!!