So Fresh, So Clean! With Hassle.com

Maybe I got unlucky, but I was not happy with my experience.
at first everything seemed great, easy to book, follow up calls.
But, when the booked cleaner was 45 mins late and I gave up and rang I was told «oh, that’s strange: we will call her». 10 mins later I’m told, oh we can’t get her on the phone, shall we send someone else?“
I’m afraid I had arranged child care for those 2 specific hours and it didn’t suit so a new cleaner was arranged for the following morning.
I had asked for a really good clean of the kitchen, including press doors, floors, oven and fridge.
I returned home to find an adequate at best job. Corners of floor had not been cleaned, moved the. In to find it had not been moved to mop under and under free standing units had not been swept or cleaned.
I had to redo the floors myself later that day.
No follow up bar a voicemail 3 weeks later that I didn’t reply to.
Not good enough I’m afraid.

My experience with the service was great! My cleaner was very thorough and considerate that I decided to keep the service going! I’m very particular about how I want things done and she did it exactly the way I wanted. Bonus points: She finished early and did some extra spring clean style work. I love it!

My kitchen has never been so sparkly clean!
The site was easy to use — just select when you want the service to start, whether you have pets or not and a few other details and then you’re good to go!
Wagner did a fantastic job on our kitchen. We live in a rental property and had had issues getting the cooker properly clean — he managed to get it sparkling!
Will definitely be using the service again and have recommended it to friends

The best things in life are free and 2 free hours of cleaning by
was something I was so looking forward to. I had the children pick up all their toys and clothes to make it easy for the cleaner to do her job and prepared all the cleaning products, equipment etc.
For the cleaner herself i would give 5 stars.
The cleaner turned up on time and was extremely pleasant. However attention to detail was a bit lacking and things like ledges, window sills were not cleaned and flower pot not moved when mopping toilet room floor. But maybe this will be improved on by the next visit and she herself said it might be better to start downstairs first as I think she struggled to finish on time.

We love
! :) We got two hours of cleaning and we’re hooked — Deniser did a fantastic job.
Thanks Unilocal and
! This was a pretty painless process and we have a shiny apartment after this.

Got two hours free cleaning from
— Thanks Unilocal!
Online booking. The website is very user friendly. Made the booking a couple of days in advance, got a text and email to confirm that the booking had been made along with the name of the cleaner (Gildy) Also received a reminder text the day before that the cleaner would be arriving.
Gildy arrived just before the time agreed at 4pm. She got stuck right in, concentrated on the bedrooms and the bathrooms so they got a lovely spring clean (As we go into Autumn!) and are so fresh, so clean ahead of the bank holiday weekend :)
Very professional and very easy to use. Would probably use again if getting house ready for visitors.
Thanks Gildy!!! Thanks Unilocal!!!:)

My house was so fresh and clean when I got in the door from work today :-D
Hassle.com’s ordering process was so quick and simple. Well, actually I was booking on my phone and I lost data connection just as I put in my card details. The order didn’t fully complete so I forgot about it and went about my day. But, within an hour I got a call on my mobile from
and we completed the order over the phone in no time. A couple of hours later I got a text and email to say Lipsy would be calling to the house on Monday afternoon.
I didn’t meet Lipsy myself, but, my housemate said she was lovely and very chatty. She did a great job in the two hours she had, I haven’t seen the shower look so clean! We asked Lipsy to focus on the bathroom and kitchen. I was very happy with here work, most of the shelves and presses were cleaned and everything put back in proper order. Overall, no comlaints and would recommend.

This website is awesome. Ingrid came out to clean my place and showed up right on time. I showed her around the place and she got straight to it. She was super friendly, and even my dog thought she was just the coolest person (besides me of course) to come visit her. Ingrid cleaned the apartment in ways I HATE cleaning. She dusted, she mopped, she cleaned everything! My apartment has never looked so good! (Now if I could just find someone to redecorate my apartment for free and I’d be golden!).
As for the website itself I found it super easy to navigate, and I really like that all the payments are handled online so I don’t have to mess around with cash while the cleaner is here. I also really liked that you can leave reviews (and read other people reviews) so you know (1) how reliable and good the person coming to your apartment is, and (2) there is accountability if there is an issue. I’ve never had a cleaner before, and it’s an oddly personal thing (in my opinion) to have someone come in and clean your house. Like you’re thinking, «oh please don’t judge how messy I am».
I originally was just going to use this as a once off but am sold on having her come back every 2 weeks just to help me stay on top of cleaning with how busy life has gotten lately.

I have to be honest, I suffer from middle-​class stress around a cleaning person coming to my home, in relation to 1. who am I to be getting someone to clean up after me? 2. the effort of having to clean it so that it’s clean enough that I won’t be judged by the cleaner 3. a tendency to an ‘I”d do that quicker myself’ mentality, despite never getting round to it 4. never knowing how much it’s reasonable to ask the person to do and 5. the hangover from the time the incredibly diligent woman wouldn’t leave because apparently three hours was never enough for the bomb site that was my home. The ensuing push/​pull of trying to entice her to go, or let her freely exercise her cleaning desires because it was her choice wasn’t it? The inevitably handover of extra money out of guilt. The niggling doubt that I was being had. The self-​opprobrium at harbouring such petty concerns when there were real life things to think about. And on it went.
I’m neurotic, over-​thinking goes with the territory.
So when friends exclaim that they wouldn’t consider not having cleaning help (small children are generally running roughshod not alone over their floor surfaces but their lives and dreams too, so I get it), and wonder at how I go without it and me a working woman, I shrug my shoulders, as to begin describing the complex neuroses around it all feels too much.
Sorry you’ve had to endure it if you’ve read this far.
Main this is — if you recognise or relate to any of this,
may be the answer to your troubles because:
— You can book a cleaning person at your convenience for your convenience. It can be on a per need basis, as opposed to a regular slot.
— As it’s ratings based you can relax — cleaning staff have to be good or reviews will suffer.
And all that seems worth the two euro an hour above the going rate
charge.
Andreia our cleaning woman arrived on time — slightly early in fact — and did a great job of all tasks requested. She was also very friendly and nice to deal with.
All in all, I recommend this service.

Really good service — Tamara was on time and did a great job, I’d happily use hassle again!

I’ve had two cleaners through Hassle. the first was great the second was not. The first cleaner messaged me when she was having a hard time finding the place, which can be hard to find. Once she arrived she was very friendly, and did a great job. I would totally recommend her.
The second cleaning was for 10:00 and after waiting 30 minutes, I messaged her to find out where she was. She said she was at my place and messaged me and knocked. I can confirm I didn’t receive a message or hear a knock. She could have also called if she was unsure of the location.
I don’t know if she is a good cleaner or not, I only know she is unreliable and won’t be booking her again.
Overall, one good cleaner and one bad. So they get a 3 star rating.

My oven needed cleaning so badly, I was ready to give it a name at any stage now. Unsure whether an oven clean would be part of a regular house clean, I just put in the request when I booked my cleaner Meri. She didnt even flinch once when she arrived and got straight to it. 2 hours later, my place looked great and the oven… hooray I can bake again!
I would certainly book Meri through
again. She was reliable, worked hard and the booking system makes it so so easy.

Holy mother of God. I knew my house was untidy & could do with a bit of sprucing up, but after the lovely
cleaner came & did her part the house was transformed… I have cleaned in the past but I don’t think my house has ever truly been clean until I used this service. The satisfaction of a clean home is unbelievable, even more so when you haven’t had to do it yourself!
I, in a very Irish way, didn’t really feel comfortable at the idea of a stranger coming to judge the fact that we live like animals most of the time, but Thembie didn’t just scrub the place beyond recognition, she offered advice on how to get the best results when cleaning, she gave her opinion on how often we should have a cleaner come visit should we chose to use the service again and the reassurance that, you know what, having a full time job AND running a household is hard! It was like getting a hug from an old friend telling you «everything will be ok!». (Ok, that’s probably a bit dramatic, but I really did think she was great). I felt very relaxed with her there and will most certainly be using this service again!
Also, did you know that when you book on
you can include a little note on your booking & ask them to come & do your Ironing too — game-​changer!

My place was left So Fresh, So Clean! Big shout out to Regina who came by and jumped straight in, I’m in the process of moving out of my apartment and she was super attentive and made light of the full top to bottom apartment clean that she was tasked with. Super friendly and welcoming which was really important for me, my first time having a professional cleaner in, I was at ease within 1 minute!
1. Booking System — Awesome, Quick and Easy
2. Reminders — very unexpected but 100% loved the text/​email reminder of the time/​date
3. Service — Cleaner was on time, took care with all our stuff and was super attentive
4. Billing System — Awesome, Quick and Easy
Whilst initially booked as a once off to help with ease the burden moving out of my apartment I have 100% been sold on the idea and once settled, will be back to
and get myself a regular cleaner set up.
My old apartment looked so immaculate, I was gutted closing the door for the final time last night. Regina, top marks and hope to have you by my new place real soon :-)

The booking system is great, so easy to use and to communicate with your cleaner. I found the customer service via email very good. Amanda came and cleaned our floors, sitting room and bathroom. Great job. I really like Hassle!!!

Delighted with the whole process!
Booking was a little bit tricky as I had quite a small window of availability but the service guys sorted that out no problem.
Glaucia arrived earlier today and sorted the place out in no time, even with my two tiny mutts barking at her :/​
Would recommend and will use again!

So after a little hick-​up with the processing of the booking, I finally managed to figure out the site — and got Armstrong, a smiley gentleman, to agree to pop by my house and do the types of housework I hate even more than peeling vegetables… cleaning/​hoovering. Yuck.
After a brief exchange via messages, the plan was in motion: 10am my house, Thursday. He was ten minutes early, and as friendly and chatty as his profile picture promised. He got right down to cleaning my neglected kitchen and floors, and when he left, two hours later, the place was spotless. Seriously, Armstrong managed to get done in 2 what it takes me 5 hours to do.
Thanks
, I’m now a complete convert and will keep my account going.

My house needs a professional cleaning fairy…
1* For the website: I am very happy with the booking system. It is very user friendly, you have all the information you need, just perfect !
1* For the cleaner: On the website you have a headshot of the cleaners available. Their services are rated from 1 to 5 stars and you can also read reviews from customers. So far I can only read positive feedback, which is amazing !
1* For the service: I think I am a clean person, but the idea to scrub my bathtub just isn’t very appealing to me. Or to anyone for that matter. For that reason I cannot wait to get my cleaner do it for me :)
2* For the experience: So far, so good. I am very excited to try that service.
I was on the other side of the fence once upon a time, as a part time job during college, and it was actually a really good experience to me. Maybe that just the sign of my OCD: D

Larissa text me to let me know she may be delayed as the bus was late but she still arrived early! She worked quickly through cleaning the bathroom and hoovering so I had to come up with other things for her to do. She asked me to check on her work to see if she should do it in a different way– I thought this was good. She was really friendly and due to my own awkwardness, I cleaned my room while she tackled the other rooms so now the ENTIRE house is clean and sparkling. Does anyone else clean before the cleaner arrives… and during?

Deee-​lighted with my free clean this weekend!
Couldn’t have come at a better time as nearly all corners of my house were flocked with dubious cobwebs and threatening-​looking spiders… But when the cleaner, Marilia, arrived (on time, and with a big smile) she assured me this was nothing she couldn’t handle –and right she was!
Within two hours my creepy-​crawly corners had been transformed back to their original shabby-​chic (or just shabby) glory, and all cleaning products were left neatly where I had taken them out from.
I would finish this with the quintessential «I’ll be back» because I was so happy with the service, but in this case it doesn’t really apply. So instead I’ll say *“Marilia will be back”.
*That is, if she’s not too scarred from my horrifically-​cobwebby house…