Heaven Face & Body

Love this place, location is superb. Right at O’Connell bridge. Have been going here for a year now and always a good friendly service. The girls are all lovely and down to earth and remember your name which I think is really nice. They really put the effort into their treatments. Facials are excellent. Brilliant waxing too and at a great price.

Hmmmmmmmmmmm… I’m in between two minds with this place…
So I came here for a full body massage for both relaxation purposes and the fact that I’ve problems with my back I get really bad back pains… well the massage itself … hmm not too relaxing. however it knocked all the tension and stuff out… my back pains went away for a good bit afterwards … for a few weeks… so long term it was really effective… however I wasn’t that relaxed during the massage as the masseuse (who was extremely nice all the same) kept talking telling me about what special offers they do etc. and tryna pressure me into getting a patch test for a wax and such… (obviously tryna sell stuff, promote the business blah blah) which that’s fair enough I understand these people might work on commission or they want to try get the word across about their company and such and I understand that… but NOT during my massage… Wait until I’m at the till paying and I’m on my way out or something … or even if I was there on a different matter. like getting my nails done or something (as you don’t really do that for relaxation purposes you know?) whereas during a massage I just want to shut off from the world for the hour… so mentally I couldn’t relax however the massage itself was good… in addition to this… the music on the background was an odd choice. Coldplay was playing. which again if I was just getting my make up or nails done or something you wouldn’t care not during a massage or those type things I believe you should get sort of meditative music almost… something monotonous and soothing you get me? or is this just me? but I found it quite off putting … maybe its just me but I feel in a situation like that you should just put something generic on as oppose to something distinctive like Coldplay where you could easily not like that type of music… however the girl made me feel very comfortable and other than trying to sell stuff she was extremely good at her job … the place itself is beautiful… all bright and pink and spotless with a candle lighting in the reception and a bowl of lil complementary chocolates !
But the receptionist herself was as moody as anything… she kept taking private phone calls on her mobile which I found very unprofessional. Whatever about if there is no clients or customers there (as I work on reception myself and I always take private calls) but I would never do it if there was a client there… So im in the waiting room as she is yapping away on her mobile. then the office phone would ring and all I would hear is «UGH» (SIGH) and she would go then answer the office phone… I thought this was disgraceful and I wondered how she had a job… And then later I learnt she was the manager … Which explains it. She felt like she could do what she wanted… however when she was on the office phone she was professional and seemed quite helpful so I don’t know I can’t really decide here.