Gowan Motors

This is a nice pleasant garage to deal with. The service staff are always polite and not condescending. They assume you understand the technical issues with your car rather than assume you’re a silly airhead female!
They don’t hassle you to buy a car which is good for me as that really bugs me. The shark smile doesn’t do it for me as I’ve experienced in other garage.
However it’s quite pricey here. A service is € 195 although I got € 50 off and apparently to fix all the problems my car has would cost € 2221. A tactic to make me trade in maybe? Hmmm???

I have seen so many times from the N2 this car dealer’s building but never been actually there.
They have 2 buildings one beside each other, one the showroom and other for the Mechanic and spare parts shop.
Customer service is great. Finally a place where staff smiles at you even if you ask for information :) It doesn’t mean that they do on purpose because they have to sell a car, I felt like they love their job so they don’t have to complain about it ;-)
I brought in one car we have in the family to do an airbag diagnostic and also we asked to check for the light alignment as they were in wrong position. Please note that this car was supposedly being checked by another garage in the D15 but not sure why they forgot to test the headlight alignment which it fails the NCT Test :-D What a shame :-) «Hellooo? Is there anybody at home?»
So we got the appointment a week before, we received also on the same day booking confirmation by email.
This morning we checked-​in the car and at noon was ready. We got the call from them that was ready. All sorted out for 80 Euro vat included and service too. Wow.
Into the reception area where you give them the keys and also pay, it is all clean and tidy. All in good order.
As far as I know:
–I didn’t see any waiting area, no coaches, no seats.
–usually in some places they have coffee machines or water dispensers but I didn’t see any.
–They didn’t ask if I was going to wait till the end of the work.
Just a small critic really: Parking space is big but too cluttered with all cars on sale. They should set a Customer parking area where customers can easily come in and go out the premises without dodging expensive Peugeout or Bmw :-)
Next time I will need for a mechanic I will go there as it gave me a good and professional impression.