Fastway Couriers Dublin

Just like other reviews they never pick up the phone was on hold for approx 15 – 20 mins. When they eventually did answer I wanted to find out a rough time as to when my parcel would be delivered. The lady in the office gave me the drivers mobile number when I phoned him he said he had another guy working with him and he gave me his number! I must say very very frustrating to get a simple answer.

If you’re looking for a good time, check out customer comments on Fastway Couriers’ Twitter feed or on their Facebook page. But if you’re looking for fast delivery and responsive customer service you might want to try elsewhere.
One package, 28 km (all within Dublin) and two days to deliver. A phone center that NEVER picks up the phone and (to put it mildly) «inaccurate» delivery updates on the website.
I would highly recommend them if time is not an issue or if your recipient has multiple days to sit around doing nothing while waiting for their package to arrive.

They tried to deliver to me for a week while my roommate and I were at work at the same time everyday, sent me a text on Monday of the next week saying that I had to call the delivery man.
When I did call him he said that I had to be there to get it and that he only delivered in my area at a certain time (in the middle of the day). If I could not be there, I could redirect the package to a friends and have them sign for me (they would also be at work). Though this whole conversation he was rude and told me to call the main office to give them the «correct address» (it was correct, but I work a normal 9 – 5 job).
When I did call the office they were much nicer and offered to redirect the package to where I work (giving this 2 stars and not just 1). They did and did not call me to say it was delivered and just left it with reception (which I thought was weird after how intense they were about needing me to sign in the first place).
Overall, it made getting a gift delivered for Valentines day a huge hassle