Prince de Galles

Staying here in April. A 5 star hotel directly next to the George V. Fantastic location. Truly chic. Brand new. Gorgeous room. Service is fantastic. Hey have their act together. The concierge is extremely helpful. Booked all of our restaurants for the entire week. So far we loved them all.
Location is just around the corner from the arc de triumph and all the high end shops.
I would definitely return here again.
A beautiful property.

L’endroit est absolument magique. Surtout né ratez pas la bar majusteusement agencé avec son mega lustre tout à l’horizontale. La cour intérieure est une petite palmeraie très agréable pour les beaux jours. Le service est parfait. Au niveau assiette, le brunch est extrême varié avec 5 buffets: entrées froide, sushi, plats chauds, crêperie et desserts. Les produits sont très frais et globalement bien préparés.

Prince de Galles was a beautiful stay experience with an unpleasant aftermath. To commence this review, let’s note that this is one of Paris’s most luxurious and unique experiences. Finished in an Art Deco style, the property is easily one of the most elegant and finely finished hotels that I’ve ever been to. Sitting in the chairs inside of the bedroom, I was almost tempted to do a Borat impersonation, «King in the castle, I have a chair, look at me, I have a chair! Go do this, go do that!»
The room was very spacious by Parisian standards. From artwork to furnishings, it was immaculate. It even had the modern amenities such as USB plugin for the phone and a top of the line tv. Just perfect. Same can be said for the lobby and the breakfast area. The lobby was a little small, but elegant. The breakfast area was just breathtaking in design. However, during breakfast, there was an odd experience where we were brought a plate of fruits and then asked, do you want me to cut fresh fruits for you instead? Since the plate was already brought out and the fruits appeared to be fine at first glance, I did not want to inconvenience the staff and have them cut fresh fruit. However, upon tasting, the fruit were disappointingly not fresh and juices from the fruit have already leeched on the plate. To top it off, they were drenched in a sauce that was not to my liking, but that’s just a preference. Either way, if the fruit are not fresh, why bring them in the first place and ask questions?
Here is where the experience fell apart and gladly, it was after the stay here. The temporary room deposit that they charge upon checkin ended up processing as a charge on my credit card. Not just a hold, but a charge. To take it off, it was a 3 week ordeal of exchanging about 10 emails with the hotel accounting who said it was an accounting error but were not fixing it. I’ve also tried calling them and on one occasion got hung up on when I asked if they speak English. I don’t think that’s a rude question at all, given that this is a hotel with many international guests. Due to vacations of their staff and inability to fix the accounting error that they admitted to, the only way I was able to address it is by calling Amex. I suspect that many people who stay here had the same charge process and did not even notice it. This was not 5 star service by any means and despite the staff apologizing the for the mistake over the course of those 3 weeks, there is no excuse to not be able to correct the error promptly and refund the money. I did not ask for it, but they did not even offer to compensate for this major inconvenience in Starpoints or any other way despite me spending hours of time to resolve this issue with them. As beautiful as the hotel is, this will not be my first choice to stay in Paris anymore.

My wife and I stayed at prince de Galles for about a week during our first leg of Paris trip and we concluded that we will only stay at this establishment if we were to return to Paris in the future. Absolutely everything was perfect with our stay and we couldn’t have asked for more.
We arrived late on the first night extremely jet lagged. So we were delighted to be greeted by rose petals along the hall of the room, the bed and the bathtub along with a bottle of champagne. After a nice hot bath and some drinks we were able to fall asleep quickly only wake up about few hours later due to jet lag.
Since we were hungry at 4 AM we decided to order some room service, which was a brilliant choice by us since we were able to meet Samantha, the best catering staff we had the pleasure of meeting. She was so generous and kind to us that we ordered room service late night/​early morning again and again just to see her again. Too bad she was off for latter part of our stay.
Of course all other staff were great as well. Concierge helped us book restaurants and tours even before we arrived, housekeeping kept us well hydrated with loads of bottles of Evian and everyone we ran into greeted us with a smile and salutations.
Even the location of the hotel was great. Just a block from champs elysee and metro. A brisk walk to the Eiffel Tower and even the market around the corner which opens Wednesdays and Saturdays. Since everything was so central to us we were able to efficiently spend our time and do a lot of tourist things.
Since this hotel is part of SPG they honor your status and will provide continental breakfast to plat members if requested. This will include a freshly baked basket of pastry and bread with a choice of hot beverage + juice. The negative side of this was that since the pastries were so good we couldn’t say no and weren’t able to eat breakfast elsewhere when Paris is full of great food options.
It was cold when we stayed there so we weren’t able to enjoy the balcony or the patio to the fullest so we look forward to that in the future stays. I think their renovation was a success and would highly recommend to those considering staying here, I know I’ll be back for sure.

Review applies to the bar. We came for drinks on a Tuesday and waited 10 mins for menus. We ordered glasses of champagne and the waiter brought empty glasses and left them on our table. After 30 mins we asked another waitress what was happening with our order and she said it was coming. All they had to do was pour! After 45 mins with no drinks we got up and left. We told the server and he was indifferent and not at all apologetic. The worst thing was they weren’t even crowded! Terrible service and definitely shameful for a 5 star hotel.

We enjoyed great service and the hotel is awesome. The concierge service was spit on. Every recommendation was great. The location allows you to walk and enjoy amazing shopping and food!

This is a great hotel. Locate next door to the famed George V, they knew they had some competition and took what seemed liked 305 years to complete a major renovation. What they have achieved is stunning and their absolutely friendly staff is great. Spend an extra 75E and take an interior room with a large veranda. Sitting on your personal balcony sipping Champagne and looking at the Eiffel Tower in the distance is an unbeatable Parisian experience.

Personnel aux petits soins, normal me direz-​vous… c’est un palace… oui mais souriant accessible et disponible.
Un très bon moment au bar et des cocktails qui assurent le show.
De quoi passer un lundi soir à deux autrement…

Beautiful hotel, but I expected better from their housekeeping since they forgot to do turn down sometimes.
The concierge is super helpful!

Very nice place to stay and right in the middle of Paris shopping and restaurants. Rooms were nice and clean and very comfortable. Some rooms are a bit small and cramped, especially the bathroom and shower. Each room includes a coffee maker with individual coffee pods. Overall, a nice place to stay if you get one of the larger rooms.

This hotel has just been remodeled, and is clearly vying to compete with the other 5 star Paris Palace hotels (such as Ritz, George V, Plaza Athenee, Creon, less Meurice, Bristol, etc.). With the advent of Peninsula, Mandarin Oriental, Shangri La, and others, I am intrigued with how competitive the über luxury hospitality business in Paris must have become. This is a nice hotel if you want dignified modern in a Palace setting. In some ways this hotel is Hyatt meets Le Meurice.
This is a Starwood property, and comes with the typical benefits from Starwood if you have elite traveler status. The bar area is beautiful. The property has a healthy vibe. There was no posturing or snobbery, even when I checked in a bit on edge after a long and tiring journey. Expect to pay top money for everything, but that is a standard for any luxury hotel in Paris. For bargains stay at the Sheraton by the airport.
The gym is relatively small, but one of the best hotel gyms in Europe. The spa is too small…
Overall, we had a good stay. The front desk staff were very good, and patient. We thought that the room cleaning could have been a bit better, but had no real issues, and would definitely return.

We just stayed at the Prince de Galles. It has recently reopened after a two year remodel. What a magnificent hotel. Our room was not quite ready when we arrived since we were very early, but they told us it would be ready shortly.
We had to wait for the inspection which seemed to go on and on. But once we arrived in our room I understood why. The room had been staged theatrically. The lights were perfect, soothing music played in the background, a platter of dried fruits was waiting and a banner welcomed us from the television! The lobby is majestic and gleaming and the rooms are sleek, shiny and hi tech and so comfortable. The bathrooms are totally modern, beautiful and redone but they were smart enough to retain the original marble and marble work that you don’t see anymore. Towels were ample and products were Bulgari which happens to be across the street.
We loved just sitting in the lobby and watching the parade of beautiful people come in and out of the hotel. The ambience is chic and you want to be well dressed while staying at this hotel! The location is incredible. it is right next to the Four Seasons Georges V on Avenue Georges V. It is a two minute walk to the Champs Elysee and is a shopper’s paradise.
I only gave four stars because the concierge and reception had the typical French attitude… helpful but snooty!

super palace situé a deux pas des champs elysees. personnel sympathique et dévoué mais c est normal pour un palace. les chambres sont magnifiques. bref un bel établissement.

We stayed here after the remodel and the hotel looked great. The hotel staff were very friendly and went above and beyond with any requests or questions that we had. The location was also great.
Rooms were very clean and tidy. Business center was also great and worked out well for what I needed. It was very cold and rainy while we were in Paris and the hotel staff was very accommodating with umbrellas and anything else to fight the weather.
I would recommend anyone to stay here for a much enjoyable experience

Super expensive hotel since it is just by Champ Elysee, but it really isn’t my style as the décor and interior design is more «antique-​feel». But the location is good, but not sure if it is worth the price given that this is quite an old hotel!

The Prince de Galles was what we called home, as we stayed here at the beginning and tale-​end of our trip back in November. I’m platinum with SPG and booked the stay on points, but even I did not anticipate the service that we received, especially on our 2^nd stay. When I book an award stay, especially at one of the Luxury Collection hotels, I always feel a little out-​of-​place and unwelcome at check-​in. Not so at the Prince de Galles! This may easily be the most unpretentious pretentious hotel I’ve ever stayed at. There were 3 of us girls in an upgraded corner room, and we had plenty of space. There were several nights when all 3 of us slept in the same giant King bed and we still had room to spare. Rooms were clean, and service was fantastic, the folks at the front desk referring to us by name within the first few days of our stay. The only hiccup we encountered was when we called down to collect our complimentary bottle of wine and were redirected between the front desk and room service several times.
Our 2^nd stay was at the end of our trip when our previous accommodations fell through. We didn’t realize until close to 2AM the morning of our return to Paris (on a 6:30 train from Bruges), so I logged onto the SPG website and was able to book another stay within minutes. Walking into the lobby at 9, looking like death after only 2 hours of sleep, the most fabulous front desk agent (wish I got her name) checked us in without a blink of an eye, despite the early hour. She even escorted us to our room and showed us a bigger elevator because of all our bags (which we didn’t know the first time around, and the lobby elevator is about the size of a closet). Perfect end to our trip!
Beds were insanely comfortable and we got the best sleeps of our trip at the Prince de Galles. Would definitely stay here again, although it’s a bit far up the Champs for my preference, and we may check out the Westin by the Louvre next time.

Gorgeous Starwood property! My current Starwood property of choice in Paris…
I love the location, on Avenue George V just south of the Champs Elysee. In fact, it is right next door to the Four Seasons Avenue George V.
Staff has been very friendly, and attentive. The concierge was spot on with recommendations. I of course was using the Unilocal app on my iPhone, while my friend asked the concierge. (They both worked.)
But… as SPG platinums we were upgraded to a Prince de Galles suite overlooking Avenue George V. GORGEOUS! Large two-​room suite, with two bathrooms w showers — — tres, tres convenient for us two chicks!
Of course, comfortable bed. Nice iPod/​iPhone docking station with speakers. Blue toile lined walls, windows that open up onto the avenue, large comfortable separate sitting area, one larger almost «hidden» bathroom, and second smaller bathroom (still with shower).
We were also give a 30% discount card valid for dining here — — due to our SPG platinum status (I believe).
And we’ll be one of the last guests here — as on February 1^st, they will be closing for a major renovation.

Je n’ai jamais eu l’occasion de séjourner au Prince de Galles (et pour cause, je suis parisienne !), en revanche, j’ai pris le thé avec ma tante et ma mère au Regency Bar.
Assises sur des fauteuils Chesterfield, nous avons apprécie le calme et le luxe non ostentatoire du lieu, tout en dégustant un darjeeling et un délicieux fondant au chocolat.
Propice aux confidences, le bar de ce palace est le lieu idéal pour partager un petit goûter avec votre grand-​mère !
Le prix d’une pâtisserie? 8 euros.

Pour ceux qui ont envie de se la jouer Palace, le Prince de Galles vous attend pour un dîner accompagné des plus beaux airs romantiques joués au piano. Le Chef Benoist Rambaud de son côté, est prêt pour satisfaire votre appétit avec ses plats à base de Saint Jacques, de foie gras de canard, de bar, de filet mignon de veau, de Neuchâtel mariné à l’estragon et de chocolat.

Très bon brunch
Nous avons essayés dimanche 29 setpembre 08 le brunch, celui-​ci est très complet et très bon le service est impécable et le rapport qualité/​prix est très satisfaisant pour un établissement de cette catégorie, bref un très bon moment à passer.

Rénovez!!!
L’hotel est pasablement bien situé, le service un peu trop familier mais sincère. Néanmoins, l’hotel est au bord de la ruine. La reception a été obligée de me changer de chambre car pas d’eau chaude, le technicien m’a dit «ici faut tout casser et tout refaire, c’est d’époque»…

Magnifique !
Hôtel très luxueux, accueil parfait. Les chambres (2ème étage) sont superbes, literie de très bonne qualité, salle de bain adorable, la taille de la chambre est très bien. Plein de rangements partout, écran plat, petit balcon. Petit déjeuner continental délicieux servi sur une table roulante avec nappe et porcelaine et argenterie et une rose ! Le bar «le regency» est magnifique et leur cocktail Maî taï est délicieux. On peut y aller en décontrater j’ai vu des américaines en jeans-​marcel et tongs!!! Le prix est plus raisonnable qu’au Georges V qui est juste à côté.

Un régal pour les yeux et pour les papilles
Vous pourrez y admirer une salle magnifique de style XIIIème avec ses boiseries, ses immenses miroirs et tout le luxe et le faste qui ont caractérisé les créations des architectes et décorateurs de l’époque. La carte offre une cuisine traditionnelle adaptée au goût du jour. Un véritable festival des saveurs avec de savants mélanges et des plats originaux. Le lieu jouit aussi d’un patio verdoyant et fleuri à souhait, ouvert l’été, qui permet de manger dans un cadre calme et rafraîchissant en plein coeur de Paris. Adresse à recommander pour une belle soirée raffinée.