Edreams France

ATTENTION ! ATTENTION ! ATTENTION ! ATTENTION ! e dreams est une arnaque, ne renseignez jamais vos coordonnées bancaires car ils vont vous transmettre une facture injustifiée avec des frais. Il faut les attaquer en justice, c'est très très grave ! Faites tourner cette information et alerter la répression des fraudes !

SCAM! Avoid at all costs!
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CHEATED ME OUT OF $ 800! Took me months of emailing, arguing with call center people in India, England, Germany, US and Spain. Finally I went to the Office of the Attorney General and they had the CHEEK to blame me saying I never proved I’d sent the money. I HAVE DOZENS OF EMAILS TO THE CONTRARY. The AG insisted they refund me and they say they will. DO NOT USE THIS COMPANY THEY ARE COMPLETE CROOKS! Please be warned :(!!!

They gave me a confirmation email with number and everything. I get to the Bogota airport for my flight and wouldn’t you know it, I’m not on the list. Apparently the online booking agency EDREAMS didn’t actually contact the airline. So instead of a 300 dollar ticket I had to pay 900 for an immediate ticket to El Salvador. The worst part is I’m going to volunteer at a hospitAl and getting ripped off on the way isn’t the way I hoped karma would work out. Never ever have I had an issue like this in all my travels. EDREAMS will sure as hell hear from me.

The whole process for booking an airline ticket from eDream is cheating.
The final price quoted on the phone and charged on my credit card is totally different. I was over charged by $ 130 on the credit card. I called eDream to get $ 130 back, then edream asked me to send my credit card’s statement to them. It’s a terrible experience. I’ll report this cheating process to my credit card’s company and get a new credit card to protect my account from any further charges by eDreamis.

What an aweful experience dealing with eDreams! I purchased insurance with this company for flight changes and cancellations. I had to change details of my flight and so I called. The first guy I spoke with told me I never bought insurance. The second guy i called told me it only covers changes through eDreams, so I still have to pay fees to the airline (the fees were the same price as the original ticket price). each time I asked to speak to a supervisor, i was told that «he will tell you the same thing as I am». like they are trained on this issue. it must happen often. i finally spoke to the floor supervisor at the call center. absolutely no help. why offer insurance if you have no control over flight changes? now eDreams will end up costing me more money than I’m able to afford thanks to their misleading 3^rd party insurance policy that is useless. On top of this, in order to change the flight directly through the airline, I will still have to pay a $ 50 fee to eDreams for the change! eDreams insured nothing but a headache and a huge hit to my wallet! Thanks for nothing eDreams!

eDreams is a scam! The worst customer service ever. I bought a ticket online from

Since the flight I bought is a domestic italian flight, and since I am currently in Italy, i called the Italian customer service to get assisted with an Alitalia ticket I purchased on edreams. I have been charged Euro 9.15 to simply have the answer that no one can help me.
I strongly discourage anyone to use eDreams service. eDreams should go out of business since it is a scam for the customers. Getting in touch with the customer service is very difficult, very expensive and totally useless.
Terrible experience.

Edreams is not only unreliable; E-​DREAMS IS NOT ETHICAL.
My daughter bought tickets that were charged; however, she never received confirmation from Ryanair because they never purchased the tickets from the airline.
We repurchased the tickets directly through Ryanair (at a much higher fare) and will file a dispute against the charges for goods that were never received.

this is the most outrageous travel agent ever. they fraudulently charged my debit card 10 times, and they will not let you speak to a supervisor. they have no customer service willing to speak to anyone, and the agents refuse to let you speak to a supervisor. i wish I had a choice of no stars.