Comforts of Home

My daughter stayed in a Comforts of Paris apartment this fall (2015). The apartment was in a wonderful neighborhood with good access to public transportation. Dealing with the office staff was easy and they quickly responded to all emails. Yes, it’s expensive, it’s Paris after all!

First off, everything is so overpriced it would make your head spin. The laundry takes so long to do that there is no point in using their services. As far as what apartment you get, luck of the draw. You could get garbage or you could get near 5 star hotel quality. Greatest part is that everyone pays the same! Maintenance was decent. They would show up a day or two later after you message them. However, if its the weekend, forget it. Biggest rip off of my life.

Comforts of Home had the right business plan, but utilized an inefficient method in managing apartments and guaranteeing «comfort». With better planning and more attention to detail, I’m sure this company could provide a better living situation for all clients.
Now on to my experience: I, for one, was quite unfortunate to receive an apartment complex that was infested with cockroaches and rats. Two maintenance requests later… and we still had cockroaches the size of Comforts of Home employees (I’m sorry, but really, they’re huge).
Also, what makes it okay to give a client an apartment that is still under construction? During the first semester, we had 8:30 AM construction with what sounded like a rock drill and a sledgehammer throwing some type of party four times a week.
My roommates and I have endured this unwarranted alarm clock and have looked past this issue. However, when 2^nd semester rolled around, we were surprised to find out that the main water line was IN OUR APARTMENT! This resulted in 2 weeks of what sounded like the same rock drill and sledgehammer + some heavy duty friends, reenacting a scene from the movie Saw.
Smaller issues: A box of dirty clothes that didn’t belong to any of us was left inside a closet when we moved in. Again, attention to detail. CoH provided us an uninstalled toilet roll holder, there are no holes in the wall to install this and no tools were provided. Is that some kind of joke? Again, attention to detail. These obviously are not pertinent issues but nonetheless, still issues.
I do appreciate the location as I am situated very close to many high quality restaurants, grocery stores and landmarks. So I applaud CoH for their location choices. I just hope that in the future, they will take into consideration other more important factors that are appropriate in providing good housing.
Overall, I have decided to give CoH ²⁄₅ stars (1.5 stars but rounded up because the 50 euro charge per day after the semester ends) because they do have the right idea, but they just need to improve in many other aspects.
If only I could spend this much effort in writing my 20-​page research paper. Have a good future CoH, I hope this review will help you improve as a company.