Park and Suites

The new address of this Hotel is:
Park & Suites Elegance Lyon — Cité Internationale
157 Grande Rue De Saint– Clair 69 300 Caluire-​et– Cuir
We stayed for 6 nights (June 5 – 11,2015).
We had a broken hvac unit, toilet paper holder, trash can lid, shower door handle, very dim lighting, very dark in room, only able to pick up one roll of toilet paper per day at front desk, two people in room for a 6 night stay. Towels cost 8E per person, to have room cleaned with linen 20E, these conditions are worst than the airlines. If you checked out and checked back in with a new room their’s no charge for cleaning or linens. Make multiple reservations for more than two days. It’s a big hassle for a extended stay. One or two night stay you could live with. This is a fairly new hotel with reasonable rates, but they maximize rates as they begin to fill rooms. I paid 62E and 242E for different days and was ration toilet paper to one roll per day and they refused to sell me a second roll. Is this a good business model for a hotel? MANAGEMENT MUST THINK SO.

Terrible. I arrived at 12pm and they said I couldn’t check in until 3pm also the heating maximum was 15 degrees Celsius! It was actually warmer (barely) without the heating on. Very uncomfortable stay.

Juste parfait!!! Accueil, chambres, personnel, restaurant, tout est parfait ici! Séjour parfait! Merci!