Erik Watada – State Farm Insurance Agent

Disorganized and not good customer service. We paid for their mistakes and lack of follow through.

Erik and his staff have been always been friendly, fair, and very responsive. My wife and I have 4 auto insurance policies (anyone wanna buy a car?), renter’s insurance, and insurance for my wife’s engagement ring through Erik’s office. We’ve never had any problems. As a real estate agent, I can confidently say that Erik is well known for doing good business here in Tahoe.

I had State Farm in California but had to switch agents when I moved to the Nevada side where I picked Erik Watada randomly. I didn’t have any problems while I had my insurance with him, but decided to switch insurance companies anyways for a better rate. I contacted his office to cancel my insurance but he never did, so I started getting non-​payment bills. After another attempt contacting his office which didn’t do any good, I had to contact State Farm corporate offices directly to resolve the issue. I got the impression his customer service only goes as far as making them money.

I am surprised to see the review Erik got. I had the opposite experience. I have my combined policy with Erik for a few years. Recently, I needed to add another policy. He went above and beyond to make sure I got the exact coverage that I needed, which included many emails, many requests for additional information, and working at night to provide quotes in order for me to close escrow. He did all this and saved me a lot of money. The final policy turned out to be inexpensive even though at the start I was willing to pay for a more expensive policy with coverage I did not need.
Erik is straight forward and to the point. And he knows his insurance business and treated me fairly. Quotes come from State Farm itself, I don’t think agents can quote any rate they wish.
Anyway, I just think if you are looking for insurance you should get multiple quotes, but do give Erik a chance as well.

Whoa! Can we say «EGO?!»
Having recently bought a new home, I was looking for quotes on bundling this with my, already existing, multi-​car policy. That’s a good thing, right?? Could’ve fooled me…
Not only was I quoted unbelievable rates, every question I asked resulted in a pathetic attempt to UPSELL my current policy! Really?
Unhappy with the blatant display of arrogance before me, not to mention the unreasonable, random increase of prices– I decided to get quotes from other brokers within the company.
SURPRISE! 2 out of 3 agents I spoke to couldn’t understand Erik Watada’s logic, fee chart & immediately was able to save me $ 200. Amazed how one can be angry AND happy at the same .
Thumbs down, Man!
My advice: Do your homework.
It will save you $$$