Castrol Premium Lube Express

Not happy at all!
I saw an ad online for a smog check for a very good price, so I called to verify. Someone answered who was not very business-​minded, but that person verified that it was right.
I hurried down there, but when I asked about the price, they asked me who told me that. They quoted me about $ 20 more, and said that I needed a physical coupon for the deal.
I said «Goodbye», and will not go back there again! No wonder why nobody was there and the two guys were just chewing the fat. Unbelievable!

Fast service! I hadn’t even got out of my car yet and someone was already there to assist me. I needed a smog for my car and I was out in 10 mins! I believe his name was Algoberto who I spoke to? Very kind and professional!

Robert thanks for the great customer service! I had originally gone to Smog Dog across the street. There was no one at front desk and three people were waiting and no one had seen anyone. At 104 degrees the waiting room was hot and run down. Not knowing when anyone was going to come from the back I called Castrol Premium Lube Express and spoke to Robert who said they could get me in soon. I drove the couple blocks and there was this nice new building. Robert came immediately out to my car and asked if I had just called and said he was sincerely sorry but his smog guy was out to lunch and would be back shortly. I said my friend had followed me and we would run some errands. When we went inside the waiting room appeared very comfortable and cool so it would not have been a problem to wait. I found the staff to be very personable and friendly. The car passed without problems and was a deal at $ 55. I will be taking my car back for an oil change next week. I would highly recommend Castrol Premium Lube!