We are here right now and it was a huge mistake. Our server was completely argumentative and rude. Way to rude. Her name is Dusty and don’t sit in her area. Maybe she should find another job if she doesn’t like helping customers. I would go into more details but it’s not with it.
Ashley B.
Tu valoración: 1 Yucaipa, CA
I love Denny’s as a chain, but this particular restaurant needs to hire some better managers that will actually not tolerate their servers treating guests like complete garbage. My family and I went into Denny’s for a family lunch on a sunny Saturday afternoon. We stood waiting for a table for about 10 minutes. There were employees we could see just standing around by the kitchen area just chatting with each other, acting like we didn’t exist. There were a few times they made eye contact with us but didn’t say anything to us about being right there, nothing. I am a pretty aggressive person and I yelled at them asking them if they were going to help us or just stand there pretending like we didn’t exist. The employees in the kitchen didn’t respond and only just stared at us. I again yelled and said, «HELLO, ANYONEHOME??» Guests in the restaurant started to laugh and again, no response from any of the employees. I then yelled at the employees from across the restaurant telling them they were worthless and that the managers should be fired. Denny’s as a company should be ashamed for allowing their named to be shamed like this by not hiring better managers who don’t tolerate bad customer service. It’s a shame because this particular Denny’s physical appearance is pretty nice and I’ve been in a lot of Denny’s that defiantly could have used some better maintenance. The managers need to be either retrained or let go and need to bring in managers that actually know how to do their job. It’s a small restaurant and shouldn’t be that hard to get people behave like human beings. The poor attitudes of employees is a reflection of the management. I have to wonder too if the upper managers of Denny’s are even ashamed to call themselves managers to allow such behavior as what my family experienced.
Cory G.
Tu valoración: 2 Yucaipa, CA
No corn beef hash. Also, this location it would appear to be mismanaged. The staff has a disorganized I don’t care attitude.
Stephenie F.
Tu valoración: 1 Yucaipa, CA
If I could give no stars at all, I would. We had the worst experience here tonight!!! I ordered the T-Bone steak and shrimp. My hubby ordered the chicken strip dinner with seasoned fries. I ordered my steak medium and when it came out it was more than well done. $ 18 for a steak at Denny’s and they can’t get it right. I returned my steak to have it cooked to a crisp for a second time. I just asked the waitress to return my steak and just give me my mashed potatoes. They came out so hot that they burnt my mouth. The plate was so hot and they were scorched. We never complain when we go out to eat but today was over the top. We paid for my husbands meal and our drinks plus my side salad even though half of the shrimp were raw as was one of my hubby’s chicken tenders. Worst Denny’s ever!!! The worst part was the manager was the one cooking. I will be making a formal complaint for the manager trying to scald me!!! Kimberly, our waitress was awesome. Not her fault they can’t cook. Left her a nice tip!
Sylvia C.
Tu valoración: 1 Moreno Valley, CA
The waitress was kind when she actually came to the table, but had waited over 35 mins. for our food to arrive. While waiting we had to deal with the fact that the kitchen crew was playing club music while the waitresses were getting down. Totally perfect for a Saturday morning with the kids. I asked for scrambled eggs and they came REALLY fried. Asked for new ones and received the same result. Decided not to eat it. It was apparent no one cared, especially management. I should have just left after noticing that the restaurant had not had a thorough cleaning when I actually looked at the lamps while waiting for our order. Obvious to say no tip was left. They were lucky I even paid for my order since we were grossed out.
Maribel V.
Tu valoración: 5 La Verne, CA
We had a huge group… they were super busy. We got great service and they were quick. Good job Denny’s!
Kevin K.
Tu valoración: 1 La Habra, CA
Our«Happy Friday» night dinner became very ugly! We had to leave the restaurant due to a hostess who couldn’t take customers in a rightful orderly manner. Megan(the hostess) seated people who had walked in after us. When everyone had been seated, she finally tried to seat us. We had to let her know that we were pushed back and that she had seated others who had come after us. She wasn’t too apologetic. By then, we were very upset and though the manager and the hostess gave a half-hearted apology, we just couldn’t get over the discriminatory service and the disrespect, and had to just walk out of the restaurant. It was a horrible experience! Never going back to Denny’s ever again! Never Never!!!
Nina K.
Tu valoración: 1 La Habra, CA
I’m giving one star because I cannot give 0. My family went to this location for a nice family dinner. They were standing in line, waiting to be seated by the hostess. There were several parties behind us, also waiting in line. The hostess sat every single party behind us, while leaving us waiting there. When we asked her why we were not being seated, she responded that she was sorry in an unapologetic tone. Perhaps it is because we were the only Asian Americans in the restaurant. It was a poor experience, and I’m embarrassed and angry that my grandparents had to encounter that level of disrespect. Needless to say, we will not be coming back.
Keith L.
Tu valoración: 4 Yucaipa, CA
We’re locals, and our family goes to Denny’s about once a month. We love the staff, and always have a good time when we’re there. Sometimes they are a little slower than usual, but that happens everywhere. The chefs do a great job at creating exactly what’s on the menu, and we’re hardly ever disappointed.
Tori D.
Tu valoración: 1 Calimesa, CA
Putting one star is bad. I want to put none. They charged me .39 cents for ice. .89 cents for ranch, 89 cents for ketchup, .39 cents for mustard. I’m still baffled at the ice. The. It was my 9 year olds birthday and they said can we see her id? I told them she was 9 and had no id. They said she had to have her school ID card. So she ran out to the car and got it. They said it didn’t have her birthday on it. Bahahaha. Losers
Linda R.
Tu valoración: 1 Yucaipa, CA
Honestly the worst Denny’s ever! The food is Bad and the customer survive stinks! I asked for a large cup of water and the server said, «well we are in a drought right now so we are not serving bigger cups,» yes we are in a drought but was that really necessary? She wouldn’t smile or nothing. Horrible face expressions and to top it off I didn’t get any coffee refills. My coffee was gone and I waited and waited till I stood up to ask her if I can have another cup of coffee. My pancakes were flat and had no taste what so ever. So I will not go in there ever again! Calimesa is amazing !!!
Martha M.
Tu valoración: 3 El Segundo, CA
Wow, I was dying to try out this Denny’s, we usually go to the one in Calimesa when we come out each month. Well, I don’t think we’ll come back to this particular one, but the experience wasn’t that bad or even bad at all, it’s just that we’ve been to a billion of them, like everyone else and it’s always been better, everywhere else. Anywho… The hostess was quick to seat us, as it was a late Friday evening and the place was sort of empty. Our server/waiter came and was friendly, keep joking around and took our order. Service was terribly slow, again we were one out of four parties that were there at that time and I ordered a garden salad and soup, that honestly doesn’t take long because it’s already cooked or put together(I use to work Marie Calendar’s & Polly’s Pies, kind of remember how they run it), and I think we waited almost 30 minutes or so(I swear I’m not making this up) to get our food, hubby ordered breakfast, nothing humongous, just your standard eggs & bacon w/toast, I saw the others waiting around for their food as well. I got my water w/no straw, waited another 5 to 10 minutes before he came out again, but by that time, I just wiped my tumbler w/anti-bacterial gel I had in my purse and dranked it. Hubby did flag him & waited to get salsa or more sugar/creamer for coffee. The food was standard, you can’t go wrong eating at Denny’s ever. We spend over $ 30 dollars, so I don’t know why it’s slow or what the deal is. Again, the waiter was polite, friendly & funny, maybe they were short staffed that night? We usually go to surrounding restaurants like Road Trip or that steakhouse across from YHS, but felt like doing diner food and yeah we’ll stick to Calimesa’s location, as far as Denny’s goes, love all the other restaurants in Yucaipa :). It’s not bad, it’s just that we were starving from driving long distance to get there, so that’s our story & I’m sticking to it.
Anthony T.
Tu valoración: 1 Yucaipa, CA
My wife and I decided to have a quick cheap breakfast on one of the mornings that we get to enjoy together so we came to Denny’s. First off the food was fine for the money, we ordered from the 2, 4, 6, 8 menu which has fantastic choices for folks on a budget. The reason for the poor rating is the waitress, this may have been the worst service I’ve had in a while. Because we want to keep it cheap we both ordered water and se seemed to already be annoyed with that, then she brought the water cups which turned out to be small juice cups and were never filled again, maybe she was being water wise during this time of drought. On top of my water being, neglected she never visited us again except to bring us our food and the check. Maybe it was us ordering off of the cheapy menu and ordering waters that made her think«small check = small tip = poor service»
Kelly M.
Tu valoración: 5 Yucaipa, CA
This review is for the awesome servers and staff at this Denny’s! The food doesn’t always make it out in exactly the way we order it, but the servers always give us their all in trying to make sure our glasses are always full, condiments are available, and fixing whatever needs to be fixed. Twila and Heidi especially always have big smiles on their faces and are always friendly and outgoing! Kudos to the whole team!
Jaime T.
Tu valoración: 4 Aliso Viejo, CA
Stopped into Denny’s for a quick breakfast. The restaurant is nice and clean. We were seated quickly and served by Twila! What an awesome waitress! Friendly, with a big smile– she got us in and out! Food was good, hot and served within 10 minutes. This was around 0900. Way to go!
Barbara H.
Tu valoración: 3 Yucaipa, CA
Denny’s is o.k. it’s not fast food so yes they are slow and do take a while to prepare your food, The last time we were there, The waitress never got around to noticeing us after about 15 minutes of sitting there, So the manager took care of us. the food took about 15 minutes to get. But we allways order chicken fryed steak, which is our favorite, they give you a nice fresh salad, garlic bread and a nice dinner for $ 8.00 not bad. So we think it’s worth the wait. that’s the bottom line I’ve seen worce
Stephani H.
Tu valoración: 1 Calimesa, CA
Terrible service. Was very quick on trying to take our order but not on keeping a eye on us. Food was just normal dennys food.
Dave L.
Tu valoración: 5 Yucaipa, CA
The people who are giving this place bad reviews aren’t really getting the point. The service is a little slow because they have to MAKE the food, and it always tastes really good. and the Waitresses are always joking because they have a sense of humor and they want to be friendly. Denny’s isn’t a fast food place that gets you your food in 5 minutes, it’s a family restaurant.
Jesslynn C.
Tu valoración: 1 Imperial, CA
Stopped by this location for a quick lunch. Service was way too slow and there were hardly any costumers. We waited over 15 minutes to place our order and they didn’t give us straws for our drinks. When we asked for straws they began talking about us as to make fun of us for not being able to drink without straws. Horrible service. Glad I don’t have to come here again.
Sam N.
Tu valoración: 3 Westminster, CA
Passing by, we stopped at this Dennys. Ive been in a few Dennys and I really don’t see anything special about Dennys. Cleanliness: Yes Good Customer Service: Yes Fast Service: Yes Good Location: Yes Good Food: Yes