Redline sucks period! They have a incompetent employees working the front desk so when you ask for parts they have no idea what the hell you’re talking about. God forbid if you need service. Overpriced and underqualified. It is sad. If you want to talk to somebody with a real experience that knows Triumph motorcycles go to D&D in Norfolk.
Kyle D.
Tu valoración: 1 Chesapeake, VA
Worst service I’ve ever experienced. Very disappointed and let down, and will not be returning. $ 50 for a replacement key for a 13 yr old bike, seriously?
Peter R.
Tu valoración: 5 Hampton, VA
The owner of this shop is very friendly and explains all details of the repairs being done. Brought my bike here after some jackoff knocked it over in a parking lot. The work they did was excellent, and looked brand new after completed. It took a little longer than originally planned, but it was due to special parts. I even had a complication later that i thought might be related to the repair, and they responded to me over the weekend during off hours to arrange pickup of the bike and everything. I would recommend this place to anyone for service or sales.
Curtis B.
Tu valoración: 1 Newport News, VA
went there cause gieco told me they would do express service but they have had my bike for over a month. Anytime I call I can’t get a straight answer one day there waiting on parts the next everything is in and I’ll be able to pick it up soon then I’m waiting on parts they told me they had. I could of had my bike back from the harley dealer already this will be the last time I go there and I will warn everyone they don’t know themselves from a hole in the ground.
Justin G.
Tu valoración: 2 Norfolk, VA
Been emailing David the CEO for a bit and been there before to look around. I had a 748 Ducati and asked if they might be interested in trading as I wasn’t a fan. He told me to bring it on up and«HE» would take a look at it. I did so on a 103 degree day from norfolk and was given the service manager Jon and typical«you need this and we have to fix this, Ill give you 2k» mind you I wasn’t asking for money. but we were establishing a price for a trade. David himself never dealt with me and I asked for him when I got there. I just left because i know the sales and trade in pitch to get stuff cheap and really… Thats what he was doing. I emailed him when I got home to speak my displeasure and was told«I was pissed off because they offered me 2K»(great professional vernacular). and so on and so on. By the end I need about … Lets say 3k in repairs and long drawn-out crud to make it all real for them I suppose… look if you want an Italian bike be my guest but please go somewhere else!!!