The Country Florist and Gifts of Yorktown

On this past mothers day, I was stopping by the country florist looking for some help about finding some flowers. Id figure give some business to the little guy instead of buying from A & P. I wish i had gone to the A&P and I will from now on and I live in yorktown.
I walk in and say hello to the employees and wish them a happy mothers day. I approach what I assume is the owner and tell him Im looking to spend between $ 10-​$ 20 on an arrangement. Just some simple flowers to give an acquaintance. The owner had the nerve to tell me my budget was not alot of money. How rude! I look to spend some money locally and I receive this attitude and this is not my first vist. I have received this multiple times before. Do I walk in and say it looks like someone died in that horrible décor of a flower shop? No I don’t. It actually amazing to see they are still open ! Keep up the crappy job !

Sent a bouquet to a sick friend today. I bought the The FTD® Sunny Sentiments™ Bouquet listed at $ 29.99 on their website. I decided to also include a $ 5 balloon. There were taxes and delivery fees totaling $ 15. I paid over $ 50 to have flowers and a balloon delivered. My friend received the beautiful flowers, but not the balloon. So I called The Country Florist of Yorktown and the woman on the phone who answered agreed «oh yes, looks like they forgot the balloon,» and then spiraled into, «but you paid $ 29.99 for the flowers and we actually sent a much much nicer arrangement.» She continued «I mean arrangements don’t leave here for less than $ 40.» She made it seem like because they allegedly sent a nicer bouquet that I should just forget about the $ 5 I spent on the balloon or I should feel bad about the price that I paid directly from their website? I asked to be reimbursed or have the balloon sent over. The woman replied, «My driver is done for the day, so maybe we could send it tomorrow. I’ll have to leave a note with my manager» and then promptly hung up – Ok? If you’re not comfortable with the prices you’re charging, maybe change them? Worst customer service ever. Beautiful arrangement, but I will not be ordering flowers from this florist again.