The Crazy Tomato

Ordered pizza a bout two hours ago and here I stand with no food to speak of. I usually don’t have this problem but two hours plus on a weds night is not ok.
Just called to complain and no one had any idea what I was talking about then put me on which I was disconnected.

We ordered pizza here on a Saturday night, and not only was the guy accepting the call patient with our (somewhat intoxicated) caller, when I arrived to pick up the order (not intoxicated, of course), the pizzas were coming out fresh and hot. One of them was damaged in the oven, so they gave us that one for free instead of trashing it and making us wait for a new one. They were gracious and good-​humored about the situation; it was top-​notch service. The pizza was delicious, too! It was our first time ordering here and based on our experience, we will be back.

This place was awesome my boyfriend and I came here around lunch time. I got the pulled pork sandwich and he got a buffalo Stromboli. We were both incredibly happy with our food! My sandwich was delicious and the fries that came with it were the best fries I’ve ever had!

We ordered 2 pretzel boli’s. We were told the delivery would be 1 hour. They were 2 hours and the one boli was so undercooked the dough was raw. VERY DISAPPOINTING!!!
When we called for a refund he told us we needed to return the whole boli. We are in an office setting where half of it was eaten before we realized this. There was no way to return the whole thing. The «manager» was ridiculous!
This was very disappointing as we have ordered here several times in the past. Today was our last order from The Crazy Tomato!

Oh where to begin!!!
I called up to place my order… I get a man on the phone who obviously hates his job and hates talking to people.
So I started by saying this is for delivery and I would like a pizza boli. Now, I messed up and said pizza boli vs Stromboli. The way the guy reacted it was as if he had no idea what I was talking about. Fair enough. I said it wrong. However, a good customer service person would have asked «do you mean Stromboli?“But the way he said it… he had to get that «I’m going to make you feel stupid» voice. The way he reacted, in all honesty, made him look stupid. Usually something that ends with boli… and they sell strombolis… well…one can usually deduce what it should be.
The customer service there is absolutely horrible. You know those prison movies where people say «you gotta act tough to get respect or they will chew you up and spit you out?» Well, The Crazy Tomato is like a prison movie. If you come in there as a nice girl they will have a friggin day with you. The only way you can get respect is by acting like a tougha$$ like them. Which is utterly idiotic considering its a restaurant… and not a Three Mile Island detention facility.
This occasion, I ordered on the phone as had delivery. The only reason why this review got three stars instead of 1 is because of the delivery driver. She was very nice (and cute), and apologized about her manager

Disappointing would be a great way to describe my sandwich that just got delivered. It was skimpy to the point of having less meat on it than an average hot dog you would boil at home. About a third of the length of the philly cheesesteak had no meat on it whatsoever and what did have meat on it was barely noticeable. There was a fair amount of cheese wiz on it however the bulk of the sandwich was just bread.
For the price, it was a total ripoff! A short loaf of bread with next to no fillings makes a horrible cheesesteak. You will have much better luck trying either Brenda’s or Marcello’s as both are FAR MORE GENEROUS and taste way better.
This was my second time there and never again. Next time I want to waste money, I will just throw it on the street so I won’t get frustrated about the bad food.

Their delivery is less than to be desired, pizza is dry, they forget the sauce. I even wrote a post to their wall of Facebook, and they deleted it because they didn’t want anyone to know about their bad service. Don’t let these guys rip you off!

Excellent food and service. Ordered a bacon and pineapple pizza and they put a mountain of toppings on it.

The food’s top notch and it’s really convenient that they offer beer and are open late on the weekdays.
I’d go for crazy tomato over a corporate pizza chain anyday.

Their food is actually pretty good but DO NOT DO DELIVERY !! They always take at least an hour or more no matter how close or how little you order! It’s bull! The young white girl with tattoos all over her arm, did a delivery for my job and she looked as dirty as her attitude was! She’s ruining C.T.‘s business! I will never order from there again, and bitch– you didn’t get a tip.

Im 49 years old and have ate at alot of pizza places in my time and i can honestly say this place is on the top 3 list. Also the Stromboli is the best i have ever had. The food is always hot and fresh. Old bay wings are great too! Need i say more.

I am reviewing the West York location. My first visit i got strombolis to go. Cheese steak pretzel boli was great. Traditional boli was also good and had plenty of meat. One 8 oz cup of sauce was enough for both bolis. Next time we ordered pizza for delivery. Large 4 topping was $ 18 and had plenty of toppings. They offer onions both raw and grilled; I love the grilled ones. On both occasions the people were very friendly. On street parking. No beer.
@Yelp, you should start a separate page for each location because they are different in several ways. Parking and beer to name just two.

Visited the West end location. The pizza was nothing great. The fries were fries. The pretzel Stromboli is a great idea and good, but way to expensive for the size you order.

I agree with the 3 stars I see it’s getting at the time of my writing. I live relatively close to the place and have had deliveries a few times. Very quick delivery.
I was a little disappointed with their subs, I’ve had an Italian and cheesesteak there before. The cheesefries were basically a huge bag of greasy fries with cheese whiz. Don’t go near that on a diet. Stay far, far away from it. The pizza… I don’t know what to make of it. While it is tasty, it is not the same type of pizza you get with a marcello’s, nino’s, genova’s. It’s almost like a papa john’s pizza in a sense. When it is piping hot, it’s pretty good. As it cools, not so great.
Overall, there are far better pizza joints in York, but this will fit the bill in a pinch or if you’re sick of marcello’s type pizza.
The best thing I get here are the wings. They are pricey, but very much worth it.

What an incredible disappointment. Stopped for the old 2 slice lunch, due to you Unilocalers recommendations. Holy mediocre-​ness. I left there feeling used having actually PAID for that. This stuff belongs in Boston. (FYI: Boston, in general, has bad pizza)
Would not recommend and def won’t be back.

WOW. RUDE. RUDE RUDE. I used to get pizza here at least once a week. NO more.
For great pizza (with good service) try…
Vitos Pizza (much better pizza & beer selection)
Marcello’s
Boardwalks (FREE beer with your pizza!)
Jim & Nena’s (great sauce, price and pizza)
Bel Paese Italian Ristorante (more expensive, but good)

I love picking up a pizza for my family from Crazy Tomato. The pepperoni they use is cooked until crispy and is yummy. Just seeing this place to review makes me think about picking up a pizza soon from Crazy Tomato

Fantastic food!
Great pie. Killer fries and excellent sandwiches. try the pepperoni pizza steak and the panini’s…

Yeah, yeah. good beer, decent food, grab and go. This is the basic recipe for fine dining here in York. It works and is easy, which is most likely why there are so many places like this in this small city.
The key to repeat customers of course is… customer service.
This establishment completely lacks and customer service skills of any kind.
I have walked in, grabbed a 6 pack, paid at the counter, put a buck in the glass TIP jar… and have the goon behind the counter stare at me blankly as he tosses MY change into his register with out hesitation or consideration that maybe I would like my change back, not to mention the wasted pity tip I stuffed in your (no wonder) empty jar.
Just this evening, a FRIDAY night, they are scheduled to be open until eleven o’clock tonight, but when my boyfriend calls for a Stromboli almost an hour before close, they say ‘grills closed’.
Smooth. You just lost another local pizza loving, beer drinking, great tipper, and tons of business. Oh yeah, and whats that other thing? A good reputation in York.

FANTASTIC service, nice selection of beer, and really good (and pretty cheap) pizza make this a perfect «grab and go» place for pizza and beer.
With a large 1-​topping pizza costing about $ 8, it’s quick and easy food.
I grabbed a sixpack of Red Stripe (beer yay) and it was dinner. Yes — they not only have the usual humdrum selection of crap domestic, but for people with taste-​buds there was Guinness, Blue Moon, Red Stripe, and a variety that I wasn’t familiar with personally but had seen in the hands of my friends.
They’re at the bend where Market and Philly split, on the East end of the city. Easy to get to, great food, and a reasonable and nice selection of beers.