I recently purchased hearing aids from Audio Professional and am totally pleased with them. Dr. Welker and her staff were very caring and polite. They answered my questions and I was treated very well. Dr.Welker diagnosed by hearing loss and I was fitted with hearing aids that have put me back to hearing conversations that I was missing. The office staff is aways willing to accommodate my needs. I highly recommend Audio Professional. Not certain why they received a negative response that they do not deserve. Thank you From a satisfied customer