Khin Oo Optometry

It’s 324pm and my appt was at 3p. AND they just let another person in before me! Let’s see how much longer I have to wait… stay tuned for update…

I purchased eye glasses from this center about 5 years ago and they were great. But the lenses and frames wore out and I needed new ones. Yikes. The new prescription is way, way off. I received the standard «try them for a few weeks… you’ll get used to them.» Nope. I could live to 105 and never get used to this blurry nonsense. The problem is, I told her what I do for living, what I use them for and what I wanted. But the Optometrist thought she would give me something I don’t really need and can’t really use. Beware.

Dr. Oo is a terrific optometrist! The office is quick, efficient, and very nice. I have been going there for years and always have a great experience. Some people might think Costco is not the place to go for their eye doctor, but she is really terrific, and they have the eyeglasses and contacts right there when you walk out of the office. The prices are amazing too.

I visited Dr. Oo on ³⁄₂₂ to update my glasses. She checked my eyes & gave a prescription even though I told her that it was blurry.
³⁄₂₉ I picked up glasses & told the woman at the glasses area that they didn’t seem right. She said I needed to get used to them. Try for a week.
⁴⁄₆ Returned for a recheck with an associate on the prescription, as the glasses weren’t right. The prescription was changed for glasses and contacts.
⁴⁄₁₁ Picked up glasses. They didn’t seem right. It looked like a fish bowl. They were made with the wrong material. They took them back & remade them.
⁴⁄₁₇ Picked up glasses. Told to try them for a week.
⁴⁄₂₈ Recheck on prescription. Changed again.
⁵⁄₅ Picked up glasses. Told to give it a week.
⁵⁄₁₉ Recheck again. Given eye drops.
⁵⁄₂₅ Recheck again. He said that my eyes won’t correct to ²⁰⁄₂₀. The prescription is as good as it gets.
⁵⁄₃₀ went to another optometrist in La Puente & got a prescription that corrects to ²⁰⁄₂₀.
⁶⁄₅ picked up my glasses and can see. :)
The Costco glasses center refunded the full amount for the glasses.
Dr. Oo hasn’t refunded for my visit with the wrong prescription.
I’ve complained to Costco management.
Just thought you’d like to know.
See my review for Dr. Andrew Chong OD, if you need to get correct glasses.

Convenient but she is not very nice.
Also a little pushy with sales. I would not come back here.

You can find her office located in Costco right next to the optical department. I’m sure plenty of people drop by as it is very convenient and local.
She is always helpful and friendly in answering concerns and questions you have. Also, the prices were a tad cheaper for a GP contact lenses exam than the Fullerton location. But, once you are done you can immediately walk over to the Costco optical department to order/​fit the glasses and contacts you need.
You can nearly always walk in for a same day appointment.