Custom Wiring Services

I work for an MSP (we manage customers IT infrastructure under a subscription model) who’s soul purpose is to focus purely on IT. It’s what we do best. We always use CWS for all of our cabling needs because it’s what CWS does best. It doesn’t matter if the job is $ 1000 or $ 50,000 — we know that Bruce will deliver the highest level of service and quality that we expect of ourselves and any company we recommend. Being in the IT industry, we’ve worked with many cabling companies in the past but have since settled on CWS because of their ability to clearly understand the customers needs, communicate well throughout the project, and to competitively price themselves.

I used Custom Wiring Services after my speaker system suddenly stopped working at my dental office. It is a fairly complicated system; I have 9 speakers spread out over 9 different rooms or sections of my office, with individual volume controls for each speaker.
At first, I wasn’t sure who to call for this kind of repair, so I located two electricians in my local area. The first said they could send someone out right away. The other said I should call someone who had special experience in audio system wiring, and referred me to Custom Wiring Services.
I chose the first electrician because he quoted me a lower price to come on-​site and diagnose the problem ($ 25). It turned out to be a mistake. The electrician was obviously unfamiliar with audio wiring, and seemed to be at a loss from the beginning. He spent most of over two hours standing in the parking lot outside talking on the phone with his headquarters. I eventually had to make some suggestions on how he could diagnose the problem, like hooking up speakers to different points of connection and seeing if he got any sound, etc. He seemed to be like «Oh yeah, why didn’t I think of that?» I began to wonder if he was capable of fixing whatever was wrong.
After about two and a half hours, he said he didn’t know what the problem was and recommended I just re-​wire the whole office, at a minimum cost of 300 to 400 dollars, with an extra cost exceeding 1 to 2 thousand dollars if I wanted to replace the speakers themselves. Fortunately he did only charge the originally quoted $ 25 diagnosis fee, even though he ended up staying almost 3 hours (most of that time on the phone though!).
Well I was pretty taken aback with his recommendation to re-​wire the whole office, so I decided to call Bruce at Custom Wiring Services instead. Just speaking to him on the phone for about 15 minutes or so, I knew that this guy really knew what he was talking about. He did charge a higher fee to come on-​site and diagnose the problem ($ 75) but he assured me that the reason why some people charge less, is that you pretty much get what you pay for, and cheaper electricians are usually less knowledgeable. He told me it was possible my speaker system issue could be a «quick fix» if it was a simple issue, for example, if some rodents or other animals had chewed through some wiring in the building!
I was willing to take his word on the possible quick fix rather than pay the first electrician the inordinate amount he was asking to re-​wire everything. So I set up an appointment for him to come on in.
Bruce arrived along with an assistant, and I immediately perceived they knew what they were doing. Right away they set up some audio equipment they had brought and began testing individual speakers to see what part of the wiring was causing the problem. Within an hour they had located the problem and, with some quick re-​wiring work, the speaker system was up and functioning again. It had turned out to be a quick fix after all. Bruce and his assistant even cut through some plywood up in the attic using an electric hand-​tool in order to enable easier access to one of the speakers, at no extra charge.
In the space of about an hour since his arrival, the issue was resolved and the speakers were working great. Total cost (including the diagnosis fee, which was credited toward the total repair cost): $ 125. I was extremely happy with the timeliness of the repair and the fact that I wouldn’t have to re-​wire everything after all.
Bruce is an extremely knowledgeable and skilled electrician who has specialized skills and a lot of experience in commercial audio equipment, and he is a very nice and personable guy to boot. I would highly recommend Bruce to anyone who is experiencing audio or electrical problems.