If I could say once nice thing about Kohl’s — both in general and this location — is that they have clean tile floors. Yes, their tile floors are buffed to a shine and clean as hell. Their rugs, not so much. Their floors are the cosmetic best out of similar stores. And I mention their floors, because that’s pretty much the highlight of this location. I’m generally not a fan of Kohl’s brand. I rarely shop here if at all. It’s like Macy’s merged with TJ Maxx and produced their offspring Kohl’s. The pricing of some things are ok, while others are not a great deal at all. You may or may not find what you’re looking for as far as clothing options, but you could also find what you’re looking for shopping elsewhere too. The toy section is atrocious. Do yourself, your kids, and your wallet/purse a favor and get that toy elsewhere. Some are garbage and others are overpriced. Some look like the return cart came over and placed things in a pile Jenga style on the shelf. I reluctantly came here today to return a Christmas gift for my son(a hoodie that doesn’t fit). The returns/customer service line was a looooooooooooong wait. 2 were working at the registers and one of those two kept walking to the back trying to look as occupied as she could. Please. I worked retail and know the tricks. If you want a break, ask for one — don’t milk the job when you have a long line of people patiently waiting. Or how about just doing your job. Hey, how about actually getting another employee at the empty third register and yet another to clear the return piles for you. That would be efficient. With a long, long line — a worker came with a customer and had the customer cut the line, which was not cool at all and a terrible move. Really inept management here. Finally got the return(gift card) and just couldn’t wait to walk out of here. Parking lot is ok. They share the same complex with Petco, Sleepy’s, Sprint store, and a furniture store. Most crowd the front of the lots because walking a few more feet would be terrible. You can find spots more easily on average days after the second tier. Really in all fairness, they do have SOME decent pricing on SOME items — but if saving a few pennies or going elsewhere are the choices, I’ll gladly go elsewhere.
Anna M.
Tu valoración: 2 Mamaroneck, NY
I will come back to Kohl’s for the selection, but NOT for the employees at the checkout. First of all, I came a few days before Christmas. They had some great deals and gift areas, which I really appreciated. I spotted a good amount of employees helping guests and they did a great job. When I approached the register, the TWO ladies did NOT greet me. They grabbed my items and scanned them, not even folding them. They were talking to another employee, who should have been working to keep the line moving, about coats. The one who was the rudest had unnatural red curly hair up into an up-do with a scarf keeping it up. The lady next to her had long black hair. I had to ask where to swipe my card, and she pointed to the machine. She then gave me coupons, circled a survey about my experience, gave it to me, and said NOTHING. I was pissed. I work in customer service, and I know that if I did this I would be fired on the spot. I hope a manager sees this and is reading this. I know I was not the only one who experienced it on this day. I really hope they get their act together. Come for the clothes and PRAY you don’t get red headed girl.
Kimberly C.
Tu valoración: 1 Yonkers, NY
I love the merchandise there but the store itself is run terribly. Once again today I had to go back there and have the safety guard removed from a piece of clothing I bought and the manager on duty just offered me 20% off and I told him after the 7th yes and I said 7 time of this happening I thought I should be owed more than that. I already had my own coupon for 20% off I am going to pay off my Kohl’s card and not go back
Meg A.
Tu valoración: 2 Westchester County, NY
When you can actually find a deal on stuff it seems like a great store. I can’t take the headache I get as soon as I walk in because it’s so chaotic. Still, every once in a while I do find something on sale that I needed or the little one needed, but I have to not be looking for anything in particular to find something to buy. If I actually look for what I need, it seems to not exist. Usually the cashiers are complaining about having to work there. Hey I’m with them on that one, I don’t want them working there either if that’s what they call what they’re doing. But every once in a while there’s someone nice and something nice. Not worth it, but nice.
Michael T.
Tu valoración: 3 Williamsburg, NY
Electronics are very over priced. Unless they are on sale. Good quality clothing. Great deals. This location is always clean and never too busy.
Renvie C.
Tu valoración: 5 Bronx, NY
I think this is by far my favorite Kohl’s location, it never really gets crowded in here, a huge plus for me I hate crowds. Everything is always nice and organized, not messy at all. The staff are always so helpful and friendly, I love it. The prices for almost everything are so cheap especially knicks and knacks for the home, definitely another huge plus for me.
Jeff S.
Tu valoración: 3 Bucks County, PA
I’ve been to this branch a few times to pick up some baby stuff, and I was generally pleased with the experience. They have a really extensive selection of clothes and accessories and everything is deeply discounted and great quality. However, it has to be noted that the checkout lines are truly an abomination. Easily a 20 minute wait, minimum. More cashiers are definitely needed!
Annie Y.
Tu valoración: 5 Bronx, NY
You can find the best bargains here. They have a pretty nice selection of everything from clothes, shoes, jewelry, and home goods. Though the lines may get long at times, they go fast. Friendly customer service. I love taking my mom here on senior wednesdays, u get an extra 10% on already low prices!