Days Inn Yakima

Great customer service. !
Manager was extremely nice and accommodating!
Rooms were clean and well furnished.
Breakfast was included! Didn’t expect that.
New carpet.
Pretty window coverings.
Clean heater! Big plus.
Can’t go wrong.:)

Four stars for the customer service, not sure what the other reviewers experience was about but they lowered the rate for us by a few bucks when we asked because my grandma had gotten a cheaper rate and wanted the same rate. Front desk person was extremely friendly and nice. Room was very clean and quiet especially for the price and wireless internet and lots of tv channels including full HBO. Would definitely book here again when coming to Yakima!

Awful. This is a really bad hotel. Tiny little window, which made the room claustrophobic. They could barely spare enough towels for the shower. Sink so low we had to bend over, towel rack so high I had to stand on tiptoe to reach it. Air conditioner too high for me to reach without standing on the wobbly chair. We were two people, so I requested a second coffee packet for the coffeemaker — which we finally found hidden in a drawer — but they couldn’t spare that either until I went down and complained at the front desk. WiFi slow and agonizing — I put «no WiFi» in the review, because they might as well not have bothered. Desk person didn’t tell us coffee machine and water glasses would be hidden in drawers — also, the only place to set up the coffee machine was on the desk, where I needed to work. Lots of hall noise and other odd noises. But worst of all is this squeezed-​in room with the itty-​bitty window. Inexpensive, yes — but you get what you pay for. Might as well have stayed at one of the motels on the strip.

We stayed here for 4 nights, and won’t be back. Our bathroom sink faucet dripped, and the tub would not drain properly. The towels were like sandpaper. The General Manager seems non-​existent as we tried to contact them by phone and email with no success. I even had Wyndham customer service try, and the GM would not respond.
Also, they charge you for the room safe.

Quiet, clean, inexpensive. Waffles & hard boiled eggs for breakfast. Comfortable large bed w lots of pillows. Good place to stay if wine tasting. Nothing too fancy but great simple place for basic needs.

Room is Nice, king bed, flat screen. Make your own waffles for breakfast wasn’t bad either. But what have this place the 3 stars is the customer service and front desk. Arrived and no one was at the desk to greet or anything. Waited at least 15 minutes hearing the phone ring a couple times. Then when she got there she wasn’t friendly at all. Nice place but bad front desk attendants.

Originally I was going to stay for a couple days but ended up staying 5 days i must say every employee i encountered was friendly and took care of my needs for as long as i was here. I really enjoyed my stay

Clean quiet room with fairly comfy giant king bed. Great water pressure in the shower but the water temp fluctuates & is very touchy. Desk staff was friendly. Good lighting in the parking lots, felt very secure. Smelled like fresh paint in the hallways, must be renovating/​updating rooms. Great breakfast located next door called «Waffle Caffe».

Stayed in December for one night.
The hotel was adequate for the price. The room was clean and spacious with a large flat screen T.V. We had a view of the parking lot and the drained pool.
The location is great for anyone passing through Yakima or wanting to see more of the town.
The continental breakfast is minimal, but they have a waffle maker, which was awesome!
Not a 5-​star hotel, but nice enough for a short stay.

This hotel is like a hot girl with a nasty attitude. I loved the bed, the AC worked well, the shower had awesome water pressure (even though I managed to run out of hot water after 10 minutes at like 4pm.) The problem, was the staff. My boyfriend had a horrible time checking in– I wrote that off to him probably being crabby from driving all night but then things just got worse. There is not a sense in hospitality in this place, and it’s sad because the actual hotel is nice. But 15 $ a NIGHT for a pet fee? That’s not pet friendly at all.

I travel for a living and stay in hotels more than I do my own bed so you can say I know hotels very well. Upon checking into this hotel last night I believe I received the worst customer service in the history of hospitality. I have never seen such a greedy policy as to charge $ 15 a night pet fee. When asked for a discount for weekly rate as I had already purchased a seven day stay. $ 90. Wow thanks for the savings! (sarcastic)
And you call yourself a pet friendly hotel? For your information the last hotel I stayed at was $ 10 for your entire stay. Not per day. I would advise anybody considering staying here to find a different place. The staff is unfriendly with a horrible attitude. I will always find a different place to stay when I’m traveling through Yakima. Never again!

Something must have changed from the past negative reviews! I held low expectations due to the low price, but when we got here we were shocked! Everything was EXTREMELY clean. The room, the lobby. even the pool was very well maintained!
I got into town 3 hours early and called to see if I could check in early. My room was not yet ready, so they upgraded me to a bigger room at no extra charge.
The continental breakfast was awesome. A nice variety and kept stocked!
I would tell anyone to stay here. The only negative I could share would be it is not central to all the visitor activity, but being a small city, that is not much of a complaint and certainly not their fault!
I will for sure stay here again!

Paid for 2 nights, only stayed for 1. The air in the room stunk and the area was poor. All night long there was what sounded like a herd of elephants running around upstairs. When we complained about the noise the front desk lady said they should calm down shortly. I assume it was her kids, or they are running a daycare upstairs. Either way the walls are paper thin, and the front desk was no help. Only reason I gave 2 stars is it was close to the freeway, and had HBO. Would not stay here again.

We booked here as a large group for a baseball tournament over Memorial Day weekend. The tournament was cancelled at the last minute (Friday afternoon) by the tournament director due to rain and field conditions. The management charged all of us for Saturday night even though we weren’t coming and the cancellation could not have been foreseen. This is very bad business for a hotel in an area that is buoyed by tournaments and all of the families they bring. We will choose the Hilton next time.

We booked for three weekend nights. It was just what we expected. A nice, clean, comfortable room, pleasant staff. It was quiet at night, and I appreciated the security that forces anyone after dark to walk through the lobby.
Complimentary breakfast is a bit boring, but they keep it refreshed and stocked.
Free wifi in all rooms.
For the price, it’s a great deal! We came here to visit others, not spend days in our room, so the surrounding businesses or lack of didn’t bother us at all.
Easy on and off access to the interstate, too!

I was in the area for an interview so I was looking for a relatively cheap and decent place to stay at. This place was the cheapest place I found with 2 – 3 stars expedia ratings. After reading the comments carefully, I realized that the place isn’t so bad. Most of the complaints were about the «smell» and «air conditioning» — minor issues which could be worked out if you just ask the receptionist nicely to accommodate you. So I trusted my people skills and decided to stay here for 2 nights.
The customer service was excellent and friendly. I was given a room that hadn’t been prepared/​cleaned since the last visit but they later switched me to a different room. Aside from this, I didn’t really have any other issues. TV had basic cable channels like ESPN, CNN, Travel, etc. Wifi was free and I checked the speed to be about 6 – 9 Mbps from 2wire. The room also had a microwave (although the room that I moved to didn’t have one) and a refrigerator. They did offer complimentary breakfast (6−10AM). Bread, danish pastry, bagel, waffle & syrup, orange/​apple juice — nothing special but it will do for breakfast.
**Remember, this is Yakima** and not your typical big city hotel. All the areas in town looked a bit sketchy anyways so I didn’t really want to pay a lot more to stay at say Red Lion or Oxford suites. You can’t beat their price!

Stayed here on Friday August 12, 2011. I was in town for business for one night. When I planned my trip, I had no idea that Reba was in town a the Northern Quest Casino. Just about every hotel room in Airway Heights was booked solid. I was lucky to get this room.
Upon arrival the lobby was clean and spacious. Which surprised me for the size of the hotel. I was able to check in with ease and efficiency.
I was rather impressed with my room. It was a small kitchenette suite with a comfy queen bed, there was even a little sitting nook above the air conditioner.
A nice perk that I discovered here was that the window actually opened. I like fresh air at night, and many hotels now lock their windows down so they will not open. This hotel was not like that and I was able to throw open the sash for an evening of fresh air!
One small downside to this room; they had many cupboards, but no kitchenette amenities such as plates, utensils, glasses etc. Seemed like a waste of space that could have been used for other things if they aren’t going to outfit the room.
I usually stay elsewhere when I come to Spokane, but if rooms are scarce again the next time I come, I will choose the Days Inn!

My husband had stayed here for a week when he had to work in Yakima couple years ago. Since this hotel was familiar to him, we decided to stay here for the night.
Since we were there during midweek and winter season, the place was vacant and the desk clerk gave us a ‘quiet room’ of the hotel. When we entered the room, it was very cold. We had turned up the heat and it did not take long to warm the room. There was a small refrigerator, microwave, hair dryer for use and of course the minimal amenities.
They had an eating area for their continental breakfast from 6am — 10am which very much needs full attention and improvement. We went to another place for breakfast but I had to check out what they had to serve for their continental breakfast. On the counter, there was orange and apple juice machine, milk and coffee. In a covered area, they had pastries and waffles. They also provided dry cereals and the fruit in the fruit basket was very old — the bananas had major brown spots and the apple and oranges were counting their days of expiration. Overall, not very appealing.
Just a heads up. There was a car that drove up and a lady came out of her SUV and checked the ashtray just outside of the entrance. She said, «it’s not there». I wonder what she was looking for?
A MUST TRY. =)