Cherry Reds

So I’ve been to Cherry Reds four times since they’ve opened. The first time, I wanted a milkshake and the owner was there and said they didn’t have the machine yet (they have a blender but whatever) and were super friendly and said they’d make me a milkshake the next time I stopped in. The second time, I wasn’t in the mood for one but my boyfriend and I got ice cream with toppings instead. Our ice cream was just ok (my boyfriend didn’t really like his) but the prices are really decent because they charge by the scoop and not by the weight when you add toppings. Now this time the owner was there again and remembered me and offered to make me a milkshake which was awesome, but I didn’t want one so said I definitely would come back for one. The third time, I went in and asked for a milkshake but the girl that was working said the machine was broken, but she just didn’t seem very apologetic or like she cared. I just thought her overall attitude was a little rude. Tonight was the last time I stopped in and I asked if their machine was working for a milkshake and she gave me a fake smile and said «we’re out of milk» and it just seemed a little condescending the way she responded to me. I don’t plan on returning after these few experiences; the owners seem pretty friendly but the ice cream is just average and the rest of the customer service is not great.