Statewide Collision

They gave me an amazing deal, when I went to other shops in the area they quoted me at least a few hundred dollars more. After the work was done I got a postcard in the mail signed by the owner thanking me for my business! It’s really a family oriented business, I think his wife works there sometimes. The owner, Mark, tells you how it is and doesn’t bullshit you, which for me personally is refreshing! I HATE salespeople trying to get every penny from me! Also, they worked directly with my insurance company so I didn’t have to. They made the whole ordeal really easy on me, and I’d definitely go back (hopefully I won’t need to though!) haha

The best thing about this place is that they knock a certain amount off of your deductible based on the amount of damage done. That’s about it, really.
It’s your small basic, mechanic shop. It’s in alright shape, but there’s almost no parking (2 – 3 spaces in the front) and both times I walked in, the woman at the front desk was smoking… at the front desk.
There’s no communication between the owner and the customers. The day I dropped my car off, the owner told me that from «this point on, he was my contact point and that I didn’t even need to call the adjustor — he’d take care of it all!» and then he never… as in not ONCE during the 2.5 weeks my car was there… called me. I had to call him every few days to check on my car, he’d tell me that he’d call me back when it was done or with an update and never would. Good thing I just happened to randomly call one morning and find out that my car was finished…
It’s nice to support a small business and all, but I’ll find a different one next time.