Unbelievable, Incredible Service!!! Bill called me back in minutes, I explained the situation and he was so positive when speaking with him, I knew immediately he was the one I wanted. I had called another plumbing comp the night before and was given a price 2 ½ times what I was charged by Bill. He worked with L & H sewage Comp who I had called to pump out a very nasty back up on my property. Both of these companies are worth every penny. Bill was nothing but professional and reassuring and Marty from the sewage comp was great. I would definitely give them my money and business before ever going to a big company such as Gust____Plumbing.
Jake M.
Tu valoración: 5 Worcester, MA
Fast response time! Sent a message via the website and Bill called me back within 5 minutes. Offered to get to work the next day(Saturday) which I didn’t need, but set up an appointment for 9am Monday and arrived on time. Cleared the drain quickly and told me how to resolve another plumbing issue myself so I wouldn’t have to pay extra just to have a toilet supply line replaced. Great guy, I definitely plan on calling him again for any future drain/hvac needs.
Kalyan T.
Tu valoración: 1 Northborough, MA
I had the worst possible experience with Bill. The only thing that is good about him is that he works weekends was on time as he mentions. Got him to work on a pipe leaks. He worked really hard on it, he had very good ideas and I appreciate him for that. At the end of the day he said that he fixed the leak, which he did not. There were very obvious water leaks. Mistake was mine as I believed him and did not bother to check. All it needed was a washer and he didn’t bother to fix it before taking the money. I was able to fix it in 15 minutes myself. The most frustrating part is that he said that he did not have the paper work handy at that time and he will mail me the invoice /receipt. He doesn’t even bother to send me the paper work after 2 months — inspite of me reminding him once every week since then. It has been a very frustrating experience to say the least.
Jonathan D.
Tu valoración: 5 Webster, MA
I called his number and he called me back very quickly. He was at the house within several hours, and was able to take care of the problem in a very reasonable amount of time. Very professional and courteous while in our home. The price was very reasonable and within our budget. Any problems, i will be calling him to take care of it. Thank you
Kevin O.
Tu valoración: 5 Worcester, MA
Bill did a great job. I called in the morning and he arrived a few hours later. He removed a lot of buildup from the clean out in the basement and snaked the kitchen sink to free up the clog. I plan on using Bill in a few months to clean out the main sewer line as a preventative maintenance plan. The price was fair for the work completed. Thanks Bill for the quick response and quality work. Kevin