Jo-Ann Fabric and Craft

I have basic sewing needs and Jo-Ann’s definitely meets them. If I plan well, going when they have what I want on sale and with a coupon, the price is right too.
Today I went in ready to buy a lot for some pretty ambitious rainy season projects. I had a $ range I wanted to stay within and knew I’d have to be careful not to go over ;)
Bobbi helped me and was awesome, couldn’t have asked for more. She was efficient, helpful and generally nice to work with. I got more than 15 pieces of fabric cut by her and she did it quickly in a manner where I didn’t feel rushed. I calculated my own estimate for the fabric I was buying (all on sale) and let her know I was a little nervous about my calculations. She gave me the running total a couple of times and even showed me how to get a text coupon from my phone. I don’t have a smartphone and wasn’t sure how to do it but she walked me through the whole thing. On top of all the work she was doing for me and the extra coupon help she gracefully fielded a few shoppers that came by (the store wasn’t busy but they seemed almost short staffed). IMHO, Bobbi is a customer service rockstar. I’m happy with all the items I bought and because of Bobbi’s coupon help I still have some $ in the budget to return!

Compact small store, but has the fabric you need.
Jo-​Ann fabric is super far out on the very edge of Woodland. It’s pretty hard to find, but once you get there, the workers are friendly and willing to help with the amount of fabric you need etc. For the most part, even a guy like me who doesn’t work with fabric much found what he needed fairly quickly. Overall a decent store if you’re in need of fabric.

I have since returned to this store to purchase fabric and had a much better experience. They had all the fabric I was looking for in stock and I didn’t spend long waiting at the cutting table. The lady who cut my fabric was nice and friendly and asked about my project.

Instead of getting my feelings hurt I prefer to look at my shopping experiences at joanns in woodland, as funny. Just go to the cutting table and see if you can get them to help you without insulting you. The mean and spiteful woman working yesterday calls me sweety while spitting venom in my face. When I asked if she would measure a lenghth of ribbon, she spat out that she was busy with another customer as she stared me down even though there wasn’t anyone else around.
This has happened too many times with a couple of different employees. Are they members of the disgruntled, I hate my job club or are they just naturally nasty? I’ve got to quit going here in case I catch whatever witchiness that seems to be haunting this store.

Short story: Watch them like a hawk while they cut and double check before you pay; 9 of the 12 fabrics I bought were short. Customer service poor at cashier.
Long story: I purchased 12 fabrics, 1 ½ yard each for about $ 100. When I began cutting for my project, I realized nearly all of them were short at some point on the fabric. For instance they would be 1 ½ yard except for 2 places where they were short ¹⁄₈ inch or even ¼ inch. I’ve never had this happen before. I called the manager; Kathleen was very nice and explained that they cut to be exact with no extras but that I could return to have them recut. In past experiences, I’ve seen the staff check the lines and move it over slightly to be sure if was the full amount. She said that this is not store policy and would cost the store far too much in fabric. I asked if I could order and pay for an extra inch of fabric the next time to ensure this wouldn’t happen again? She said they don’t do that. I’ve been shopping at JoAnn’s in so-​cal for years and never had this problem. She also said that the «Weights and measures» department of the state and federal government forbid them from giving customers any extra and can audit and charge them if they find such practices. That sounded crazy so I looked it up. The department is a state/​county entity and monitors businesses to ENSURE THEY DON’T SHORT CUSTOMERS!!!
I did email JoAnn’s corporate website and they were very kind and helpful and said they would work to address this issue.

Not happy with the lack of cashier customer service. I couldn’t download my coupon so she wouldn’t help with an alternative when I showed her my email. I would have saved 25% more thanks Joanne you
Got me in a bind cuz I needed my items

Really great service! Alexis is the best! She was so sweet and patient with us newbies!

Ive been a customer for years. Through the years there has been some good staff and some pretty bad staff, I have to give the current staff the thumbs up. They are a small store so they cant have everything but they have a lot of good stuff and the staff was very helpful and had some good ideas for substitutes for what they didnt have. Im glad to have them around!

When your cashier disappears for 5 minutes — there’s a problem. I’ve never liked coming into this store. They are unfriendly and unhelpful.

Although I like Jo-Ann’s fabric. This store has some issues that drastically need to be addressed. #1 the restroom, is disgusting. I felt like I should bathe in bleach just from stepping in that restroom. There was poop wiped on the wall, no toilet paper, no seat covers, no soap to wash your hands, the trash was pouring out of the can.
If this is the restroom for the staff, they are spreading poop and urine all over the product in the store. They have no way to wash there hands after they use the restroom.
#2Also the woman who cut the fabric for me through the tape measure at me an told me to measure the fabric, even after I showed her where I would like her to make the cut.
#3No one was at the register we had to call for help to get checkout.
I am shocked that a chain can allow this to go on!

Jo-Ann’s is a great store. It has a lot of arts and craft supplies: fabric, thread, needles, beads (not many), findings, buttons, scissors (including sewing scissors), yarn, crochet hooks, knitting needles, sewing machines, flowers, cake supplies (not too many), patterns, scrapbook supplies, gift cards, and much more!
The good stuff:
*The customer service is really nice and helpful.
*The prices are reasonable.
*There are not usually long lines, but if so, they get them through quickly.
*The selection of fabric is great, as is the selection of yarn.
The not-​so-​good stuff:
*The selection of beads is not great.
I think that this is a great store!

I don’t have the extremely negative feelings about the Joann’s in woodland that some of the other reviewers have. But I don’t think they must be understaffed. Whenever I have gone in, there seems to only be one person on the floor expected to check, cut fabric, and help customers find things. I once mentioned it to the girl who had to cut my fabric and then run over and check me out and she said there were two other ladies there, both store managers, but they were in the back.
I have been to several Joann Fabrics in other cities, and out of all of them, this one is the most poorly staffed and most poorly stocked.

This store is so old. Nevertheless, the workers are helpful and the selections are actually not too bad. It is near Road 29. This means it is a good 10 – 15 minutes from I-​5 to here.

Is it the BEST fabric store I’ve ever been to? No, that would be a huge three story fabric store in Louisville, KY. However, the salespeople at Jo-​Ann in Woodland, CA are knowledgeable and always friendly. Someone always says hello and asks if I need any help when I walk in the door. For a small town, they have a wide range of fabrics, lots of quilting stuff, patterns, notions, etc. They even have a decent craft section. The yarn selection is lacking a little, but then, it’s not a yarn store. If you join their e-​mailing list, you’ll get great coupons and updates on sales.

After bombing out on finding a knitting shop in town, Knitting Pretty being empty and out of business, and the quilt shop evidently long gone, I bit the bullet and went to Joann’s. I was impressed that a clerk asked me if I needed help finding anything within two minutes of my walking in. I know Joann’s and Michael’s like the back of my hand but appreciated their diligence.
This store had about the same stuff as the one where I live except they didn’t have the knitting needles I wanted. I bought a pretty variegated yarn to knit preemie hats (will post a photo of one). I was able to pull up a coupon for 40% off on my phone. They were having a clearance sale on some quilting fabric so I grabbed one of those and headed out to find some dinner.
I wish there was a SUPER Joann’s around. That I don’t have at home and they have a killer yarn selection.
For anyone who loves to knit but needs an excuse, I recommend Stitches from the Heart which collects hand knitted, crocheted and sewn preemie and baby hats, booties, blanket a, gowns, etc and ships them to over 1400 hospitals around the country.

The women who work here are the most bitter, rude, useless women I have EVER come across!!! It amazes me that they have lasted working here as long as they have. I HATE when I have to go there! HATE!!! I wish there were other alternatives…(we have Michael’s now, but they don’t have some of the stuff I have to go to JoAnn’s for).

The closest Jo-​Ann around Davis and I’m sure everyone in Davis comes here (b/​c I once ran into my couselor here EL O EL!). Anyways, nice place. Full line of fabrics, buttons, arts + crafts, yarn (everything you would see in a regular Jo-Ann’s). The service is nice. I bought some yarn and I didn’t know it was on sale and the lady was like, «oh this is on sale, let me scan the coupon»…something like that. It’s also cool cuss it’s right inside a shopping center w/​a bunch of other stores around.

This is one of the smallest Joann’s ive ever been to; but it is always clean and has very friendly and helpful employees.

UPDATE: The Woodland store has improved! Especially when it comes to staffing. The new staff is cheerful and helpful — a refreshing change indeed! The store has been reorganized and updated. I still wish there was a greater fabric selection and less yard décor. Also, the button selection has been greatly reduced since the remodel. Fewer tchotchkes and more sewing accessories are desperately needed in this store.

so while i was in davis, i did a good deal of dressmaking, so i would go between the jo-ann’s in vacaville (they also have a michaels there too, so most of the time i would go there since both of those stores and the outlets made it convenient)…
but when i wanted to get away, and be inspired by the small town charm of woodland, i would come to this jo-ann’s. The people who work here are SUPER helpful. although their selection of fabrics aren’t as extensive as the other jo-ann’s i’ve frequented, the ladies that work here are super sweet, and answer a lot of questions since many of them are highly experienced.
they have some good stuff on clearance like many of the other woodland businesses i frequented (target, marshalls) since theres not as many people in woodland, its really easy to find some really great deals.
when they ring you up, sometimes they will give you coupons that will make your purchase cheaper. so nice…