Financial Insights Group

It i could give zero stars, i would.
I am beyond livid. We came in and paid them $ 325 to prepare our taxes. We spent several hours in their office for a simple tax return because she was busy taking personal phone calls.
First off, they spelled my name incorrectly and I had to call to correct that.
Secondly, they set up a payment plan for us with the IRS for us to pay our balance due. The first payment never came out. So I spent over an hour holding on the phone to speak to a representative and when I did, I found out that the account number they had was incorrect. ANOTHER MISTAKE. Now I have to fill out another form and correct the mistake which will take 30 – 60 days to process. I am also being charged more penalty interest.
This is unacceptable.
It’s a shame because we liked them personally, but professionally, I refuse to take any more risk.
And when I presented the problem to them. They were completely defensive and refused to take responsibility.
THEY ARE INCOMPETANT.

Tax time? There is none better than Robert Bianchi. We’ve depended on him for our last three returns, and could not be happier with the service he provides. His knowledge of the tax laws is second to none … and his «desk side manor» is fantastic.

Robert is one of the best CPA’s in the country. He has a Passion for the federal and state tax code. Robert specializes in high net worth individuals and established small to mid size business. The audit service he offers for pre ipo or pre purchase of a business are very detailed and compleat. I never buy a company until I get the final ok from Robert. I have recommended a number of friends to him that own businesses.