European Wax Center

Five stars for Alla! I see her every month for Brazilian. She is kind, funny, fast, clean.

Danielle is AMAZING. I went in for my first visit at this location this morning and I have nothing but positive things to say. This morning, one of the ladies at the front desk called to confirm my appointment, i arrived early thinking I made a 10:15 appointment instead of 10:30…they got me in early.
After growing my brows out for far too long as a result of someone else messing them up, Danielle took the time to ask me exactly what i wanted in the mirror to make sure she didn’t do them how the last person did. Still being able to see the shape, she traced them with a waxing stick in the mirror for me so I could make the right decision for my usual brow look. After this, she made sure they were PERFECT. Every hair was trimmed, waxed, tweezed, brushed, and finally, filled in at the end with powder. I have been satisfied at other locations, but no one has been this thorough and not rushing to get the job done. I wasn’t given a major sales pitch for products since i stated that i own everything already, but I was presented with the waxing plan (which i took advantage of).
Now to move on to the front desk… great service, great demeanor, and consistent smiles. They made sure each customer was happy and sold products in such a way that you weren’t pressured, but also took advantage of what they offered. Overall, a great experience and I’ll be back every two weeks.

Megan is my girl! She is usually at the front desk. I brought my best friend in for her first eyebrow wax and like always, a great first impression. My friend felt comfortable, satisfied, and definitely wants to come back! Thanks ladies!

Moved to woodland hills last February, and have been to two previous eyebrow waxing places prior to this visit. Loved this place! Danielle was my esthetician and she did an awesome job. Definitely coming back here for my routine waxes!

My first time here, and I loved it! Some reviewers here were put off by sales pitches, but I didn’t have that experience: at checkout, they let me know about 2 deals, I said no thanks, and that was it. The first time wax is FREE, which is pretty amazing. And for $ 18 brows in the future — without any special packages — I found this on par with services like Anastasia where I pay $ 30. My waxer was Wendy, and she was fantastic. Gave me the perfect full but defined brows I was looking for, and filled them in after showing me. I love that she was super precise and in no rush — she spent time meticulously plucking stray hairs after waxing. And she was very pleasant, as was the girl at the front desk; always a plus. I’ll definitely be back!

Was extremely surprised of how professional everybody was, I was greated by the receptionist and within one minute was brought back to the room I loved my waxer Danielle, She was fast, polite and funny. My brows looked the best they ever looked! She even took the extra time to fill them in with powder. The girls up in front explained how I could save a bunch of money with a package but I didn’t feel like I was being pushed into making a decision, but when I did the math it made sense to get it. I really like this location and think I will drive the extra few miles each time.

Never again ! First of all… Don’t force me to listen to a sales pitch and lecture about a late policy and how strict you are with appointment arrival times then have me wait 15 minutes !!! I called that out immediately. Practice what you preach. And then I waited even longer to leave because they were doing the selling shpeal with another person all over again so I couldn’t pay til that was done? No thanks. Who has time for that kind of production especially on a weeknight after work. Feels so gimicky. I would strongly advise you re consider your service strategy. No one wants to wait that long to check out. No one wants to be seated for a sales pitch right when they walk in about buying an annual pass and products when they haven’t even had the service yet. It’s certainly not the most efficient way to run a business and because of this reason, I don’t see myself ever coming back. In addition to that, the rooms looked very sterile. I felt like I was at the doctor’s office. Harsh lighting plain walls and no décor or stylish interior elements. Maybe make it feel more like a spa or visually appealing? You are offering a service after all and it falls under pampering. I wanted to love this place and make it a new go to but I’ll have to pass.

Brittany that’s your girl she is always professional and a complete perfectionist you need to book in advance because I am clearly not the only one that feels that way .I have been going to her now more than a year and every single time she does my eye brows on fleek .ha ha yes I said it. enjoy

I love this place! Sharon does my eyebrows and lip and she does an amazing job every time. Not only does she do a great job but she’s an awesome person too. We chat the entire time about anything and it goes by so quickly and feels like I am just hanging out with a friend! Highly recommend this location and place, the wax hasn’t had me break out like threading or normal waxing has in the past and I’ve been coming for almost 3 months now. Really happy with this place!

Fuck this place. Don’t even bother.
With three lanes closed on the 101 I was 6 minutes late for my appointment, and even though I gave a heads up to the front desk, my appointment was cancelled.
You owe me money for the meter i paid for so I could run and not miss my appointment.

I went in about a week ago, and I was really impressed. They use hard wax as opposed to the strips. which means a better wax. They were fast, efficient and knowledgeable. I was perfectly comfortable. I thought they did a great job.

Came in here to just buy some products and really regretted it. First off, the employee working was clearly on a personal call and just ignored me for the first minute or two I was there. Even when I was standing there holding what I wanted to buy.
Then, she went into her sales pitch. Trying to convince me to double my order or buy a package with services & products. This went on even after I said all I wanted was the product & that I went to a different place for my services (not to mention they don’t offer all of the services I use). It just felt like I was nothing but a customer at and not a person.
This is why I don’t like going to EWC. I just wish my place offered their goods because, well, they are effective (though overpriced. Just look for sales).

1^st lip, eyebrow, or face is FREE! I opted for the brazillian instead and got 50% off. Instead of $ 47, it ended only being $ 23.50. Not bad at all.
Danielle was amazing! I went in 38 weeks pregnant and wanted to make sure I am nice and clean for delivery. I was a bit concerned that I might be ulta-​sensitive down there given the proximity to my due date. Their signature comfort wax did not hurt all. I was shocked. I wanted to buy a jar and take it home! The wax is amazing. Unfortunately, their wax is not for sale. It’s their business secret. I’ll just have to keep coming in then. ;) The only downside is that I can see them being quite persistent with selling their packages. However, they didn’t push it very hard on me seeing that I’m about to pop. I’ll be back!

I haven’t had my eyebrows waxed in years. I’ve always had horrible experiences. I took a leap of faith by making an appointment with Danielle and I’m so happy that I did. As happy as I am with my eyebrows, I’m really sad that I had to come all the way to LA to get them done. I happen to only be in LA visiting my best friend for the weekend. Of course, my luck… I have to travel hours to get someone good.
Danielle was amazing! She listened to my every concern from being burned in the past, to having sensitive, acne-​prone skin, etc. She was very careful and took extra time with me to ensure I was happy. I felt her explanations and personal experience with having similar skin really put me at ease.
I’ve never been to this chain prior but I’m pleasantly surprised by the quality of their work. Hopefully I can find someone as good as Danielle up in the Bay Area. Otherwise, I will be having to make appointments every time I come to visit.

Danielle is amazing with Brazilian and eyebrow waxes! I continue going back just for her sweet personality and impeccable determination to give you a clean wax. I just got my eyebrows done, and she went out of her way to get the fine hairs on my forehead and near my hairline. Since I don’t regularly do anything else but tweeze my brows, Danielle demonstrated how to shape and fill them in. She’s amazing; you won’t have a better experience with anyone else.

My waxer Danielle was amazing! She did a great job. So for her 5 stars.
That said, front desk girls are rude & insulting. They made me so uncomfortable by pushing me to buy packages, refer friends, book your next appointment even after my request to respect my limited time.
I will miss Danielle.

Just saw Tabitha for my Brazillian and she did an awesome job. This place is so professional. The front desk people are on top of their appointments. Great management. I love how they can estimate your wait time, they value the time of their customers. So happy I bought a package here.

Estheticians are great BUT the management team is terrible.
I bought a package when I lived in Arizona and and loved that European Wax center. I was very excited when I found one not more than 2 miles away from my house. Unfortunately that excitement left quickly. The front staff in general is rude and incompetent and the amount of turnover is ridiculous. every month when I go visit they have a different front office person being trained. Their aestheticians are great but I wouldn’t recommend them as a business. The same owners own all three European Wax Center is on the west valley. From what I’ve heard equally incompetent people at all sites

I feel like I’m cheating on my usual lady waxer ever since moving to this side of the valley.
I came across European Wax courtesy of Unilocal.Upon my 1^st visit here, I was nervous beyond belief because I didn’t want to be another waxing horror story! All the employees are extremely friendly and pretty efficient. With regard to the waxers I’ve had here, it’s hard to distinguish the skill level for each waxer i’ve been with. I also feel like they push the products ALOT, so much so that I have given in and bought products just to stop the sales pitch. Overall impressed, but I have yet to find one waxer there who I’d like to stick with.

I have been going to the MDR location for over 2 years, and before that I had no desire to go here since I had many bad experiences at local wax spots I didn’t know. One day I accompanied my friend to run her errands and she literally dragged me in here begging me to give it a try. I gave in and I did and I have been a fan ever since. Their technique works and it is practically painless, clean and efficient. This location alone is in the corner of a humongous shopping center, and it is not easy to spot. I Hope their sherman oaks location opens up soon because its much closer.
They occasionally try to sell you products and push them on you but their serum really does work, especially if you have sensitive skin.