Cat’s Meow Veterinary Clinic

I think I chose the right VET for my aged cat of 16 years… honest, sincere, knowledgeable, no rush in or rush out! The clinic is small no barking dogs… just good old friendly service!!! Quite satisfied: D

Dr. Robison is a remarkably skilled practitioner of veterinary medicine with decades of experience working with feline patients (exclusively so, since 1991).
It goes without saying that she is also a «cat person» who understands the bond between a person and their cat. This is not something you will usually find at the larger practices.
If you have a furry friend in need of care, I wholeheartedly recommend Dr. Robison and Cat’s Meow.

Three months ago a dog chased my Siamese cat Fred up into a tree. After I retrieved Fred and carried him down, I saw that his paws were bleeding and he wasn’t acting his usual self. I took him in to see Dr. Robison the next morning. She took such excellent care of him, being gentle with her touch during the examination and prescribing him antibiotics for his paws and some special «super» food so that he could regain his strength. Dr. Robison is extremely knowledgeable and I appreciate the dog-​free environment of her office, especially since Fred is now terrified of dogs. He recovered very quickly after his visit. My total bill for the consultation and medications was very, very reasonable. I highly recommend The Cat’s Meow and will be back soon to get my other cat checked out.

If you love your pet, please don’t even think about taking your sick or injured animals to Cat’s Meow, especially if you feel it is an emergency. If you have a hurt or sick pet, please don’t call and ask them what you should do, take them to a vet you trust or a pet hospital instead.
In my brief experience with them, I found them extremely unprofessional bordering on irresponsible. Please don’t make the same mistake we did.
Our cat had been missing for almost 6 days when she suddenly showed up at our door, obviously dehydrated, and with a nasty looking animal bite that was almost certainly infected. My wife called me at about 1pm, explained the situation, and we agreed she should try to get to the vet as soon as possible.
Being new to the area, my wife called Cat’s Meow at roughly 1:30 pm to make sure they were open and could see our cat. She explained the cat had been missing for close to 6 days, looked dehydrated, with a large animal bite and asked if she could come in ASAP. Whoever answered the phone asked if she had eaten or drank since we found her. Since the cat had eaten a little and drank a little whomever was on the phone at Cat’s Meow explained «she’s probably fine, since it really doesn’t sound like an emergency to me let’s book her for tomorrow at 9am». Never did they recommend visiting a hospital if she was unsure, never asked any further questions about the extent of the cat’s injuries.
My wife, being very worried because of the length of time she’d been missing, reiterated there was a bite, that she thought it was an emergency, was there any possible way to get her in as early as possible. The person on the phone again said «no, it does not sound like an emergency». My wife called me and explained how the nice people at Cat’s meow had reassured her the cat would be fine until morning, that it wasn’t an emergency. I felt relieved.
I arrived home at 6:30pm excited to be reunited with our feline friend. Less than 10 minutes after I walked in, she began to have difficulty breathing. I found an open hospital, quickly described what I was seeing and hearing, they told me to come in right away.
I arrived at the hospital 10 minutes later, 5 minutes later she went into cardiac arrest and was gone. Septic shock — infection from an animal bite. We were shocked, my wife was in tears for days, blaming herself for not ignoring the advice of Cat’s Meow to stay home. The cat had been acting seemingly fine and deteriorated so rapidly, I continued to try and reassure her there was no way anyone could have known.
The next morning, I called Cat’s Meow to cancel my appointment, and very politely explained it was because the cat had succumbed to her injuries and passed away. In no way was I attempting to blame them or anything like that. I must have been talking to the same person my wife did the day before, because she knew exactly what my wife had said the day before, she immediately became defensive and essentially began blaming us, saying «that’s unfortunate, if the bite was bad you should’ve brought her in sooner, especially if you thought it was an emergency». I politely reminded her that my wife had told the person on the phone she was really worried and thought it was an emergency, essentially exactly she (the person on the phone) had just told me. I also asked if Cat’s Meow considered an infected animal bite an emergency.
I was told «How could we possibly know or diagnose how bad it was over the phone?».
Excuse me ma’am, my wife couldn’t accurately describe or assess how bad it was over the phone, because you know, SHE’S NOT A VET, which is why she was BEGGING you to get her in ASAP.
At that point, the lady on the phone began raising her voice and telling me first they «weren’t even open at that time, there are plenty of 24 hour hospitals in the valley». When I asked if they were open at 2pm which was when my wife called, she told me «well thats just unfortunate, we’re a one doctor clinic, there are dozens of pet hospitals in this area, you should’ve taken her to one of them.»
You know what, next time, if I have a sick or injured animal I care about, you can bet I will be doing exactly that. I sure won’t be calling Cat’s Meow.
It was our fault the cat got out and got lost. The wounds were also serious enough that it would’ve almost certainly been too late even if we had gotten her into the clinic when we discovered her. We accept that. In no way do I blame the Cat’s Meow for what happened to our cat and our loss.
I’m just utterly shocked at the indifference, complete lack of professionalism, compassion and empathy displayed during my interactions with them, especially considering the situation.
I would never, ever even consider taking another pet here again, would not recommend, and most certainly will not be calling to ask for guidance on what to do if my pet were to have a health issue.

I have been taking my cats to Dr. Robison for at least 20 years. I have seen other veterinarians and none are as knowledgeable as she. All that really interests her is the health of her patients. Which is her job. The only times I have seen her get prickly is when people resist her expertise. She is even willing to do a fair amount of research over the phone. She sat with me on the phone for a substantial amount of time, researching my cat’s food and reading every ingredient, matching it to what I saw on the bag. She knew exactly which ingredient was causing the allergic reaction and she did the research necessary to find a food that would be better for him. She went out of her way for my cat, and that is what I look for in a veterinarian.
I don’t need a new friend. I have friends. I need someone to care about my cats. And there is no one better than Dr. Robison.

I took my sick cat to Dr. Robinson who was the first vet to tell me the truth: «He is dying» she said and «I could do measures to prolong his life but he is going to die». I appreciated her candor. Other vets I had taken him to, on an emergency basis, would not say what he had. they wanted to do many expensive tests and then seemed upset with me when I said I would neither torture him nor spend such an amount of money! This vet told me flat out and was quite honest that she couldn’t be 100% certain without tests but in her experience this is what he seemed to have and that I could do tests and/​or bring him back when it was time to put him out of his misery.
And to all those who want bedside manners I say this: Vets are animal people not «people-people»…they want to help animals not people…
Since then we have brought our new cat to her and any perceived lack of people skills doesn’t bother us as long as she cares for our pet, which she does in a highly skilled and caring manner!

Less than one star for bedside manner alone! She was so rude and strange I did not even complete my check in! No way!

Unfortunately I moved out of the area and would have a difficult time taking my cats there. I found them in an alleyway starving to death and Dr. Robinson was the first Veterinarian they visited. At the time it was due to her being extremely close to where I lived.
Since moving I’ve taken the felines to other conveniently located veterinarians. The service isn’t the same. Yet between my living and working location I have no other choice. She’s an excellent veterinarian and I do miss her services.

I have been taking my cats to Dr. Robison for years and I should have reviewed her clinic a long time ago. Everything that Pat D. wrote in the review is true. Perhaps Dan, Rose, and Laverta were looking for a vet to serve them a non-​fat soy latte in the lobby? If that’s what you are looking for then go somewhere else. But, if you have cats that you care about and you want them to get the most knowledgeable care available then Dr. Robison is the vet for you. In my opinion, if not for Dr. Robison’s expert care, my now 15 year old cats might not be with me anymore.

Cannot understand the vindictive reviews. Ron G. is correct; this veterinarian is extremely knowledgable regarding cat health and — in my experience — cares deeply about her patients. I have been taking my cats to Cat’s Meow for roughly 20 years and find that she handles my pets very gently. She is always «up» on the latest treatments for feline illnesses and advises on cat health issues in a straightforward way. Fair rates, excellent care, frank information — I wouldn’t go anywhere else.

Extremely strange!!!

Worst. Vet. Ever!
We unfortunately used her clinic in an emergency. She handled my injured, docile cat like she was roping a calf. Seriously evil. We’ve never experienced such a horrendous bed side manner in a medical practitioner.

This woman has the bed side manner of a pipe bomb.