Best Western Woodland Hills Inn

This hotel has some good things as well as bad things about it. The rates that this hotel charges are steep for a best western. My hotel room was very clean and modern, had a working air conditioner and a private patio with chairs and pool view.
When I first checked into the hotel I arrived in an über and needed help carrying my 3 bags of luggage into the room. The staff person who checked me in refused to help me with my luggage even though my room was up a tall flight of stairs. This hotel has no elevators at all.
In the shower inside the bathroom I almost slipped and fell because the shower mats were decentagrating. The manager didn’t care about the decentagrating shower mats. This is a safety issue.
When I ran out of soap and shampoo and asked the hotel desk clerk for more he said to walk across the street to ride aid or ralphs and buy my own. This is no way to treat a customer paying almost $ 200 a night for a room.
The location of this hotel can’t be beat. You have whole foods, ralphs and sprouts all within walking distance as well as the new westfield topanga village.
This morning I called the front desk at 10 am asking for a check out later than the 11am checkout time. The front desk person said abolsolitley not. It gets even worse at 10.59am an employee knocks on my hotel room door and tells me kicks me out of the hotel room even though I had to use the restroom. The front desk employee refused to let me use the lobby restroom.
I wanted the front desk person to store my luggage while I went to lunch and waited for my über to take to the airport. The front desk person gave me an attitude about holding my luggage.
This hotel has tons of prostitutes in the hotel parking lot. That’s gross for a hotel that almost charges $ 200 a night.
To make a long story short this hotel needs to remove the prostitutes and brush up on customer service skills.

Very nice for a best western. Staff had great service! They also have good options for continental breakfast. I loved that the rooms were very modern and clean. The only thing I wish they changed was there bedding it seemed a little old but everything else was very nice!

Was expecting the room to be a bit bigger but it’s a decent size. It was more on the expensive side but I did book last minute. The location is pretty convenient — near grocery stores, gas stations, freeway and coffee shops. Jose at the front desk was super nice and helpful — made the check in smooth and quick. Would most likely stay again if it’s not as pricey.

Room was clean/spacious…Check out took over 30 minutes due to 1 customer having an issue and only one clerk on duty… Food service workers were asked to refill the coffee carafe-​but were seen stuffing their faces with sweet rolls and sitting around in the breakfast area-​not very helpful… Waited for a while for that… Notes said property had a «spa»…was outdoors and only lukewarm… Was hoping for something more relaxing to ease my achy bones…

You every watch that movie scareface? Yeah I thought so.
The best western Woodland hill inn has that sorta Tony Montana meets Columbian coke dealers vibe. Sure the place has been updated but it is still a motor inn on a busy Blvd.
Management is very nice. Rates are pretty high for what it is. This area is always sold out and expensive… Is this where Federal Union employees hold their events??? every week?
No chainsaws required!

Beyond disgusting and unsafe!!!
This hotel doesn’t respect basic hygiene standards. Brown stains on towels that looks suspiciously like a faeces stains, insects smashed into the blankets like old fossils, and much more.
This matter is beyond Unilocal review, I’m going to file a complaint to the Environmental Health Division of the Department of Public Health of Los Angeles.
Exactly here:
And I invite all other guests with similar experience to do the same!
1 Star!
Luigius — Thor of Unilocal Energy

After over a month of extremely stressful forced moves for various reasons, the last thing I needed after checking in at night was to find a shockingly unsanitary hotel room: 1) Random piles of tissue paper on top of the tissue box 2) A still-​wet bathmat with someone’s hair on it 3) Brown stain on bathroom towel mat 4) Dead bug (that’s right) INSIDE the bed UNDER the covers! I was horrified and went immediately to the front desk, and found the staff hanging out in front of the desk rather than behind it… texting. She didn’t look like she took her job seriously. She was embarrassed that I caught her goofing off, but did not have another room available. And it was too late and I was too tired to find another place. Needless to say I escaped as soon as possible in the morning. The only positive was the free continental breakfast, which hopefully was not handled by the same person who had «cleaned» my room.

Great place to stay, very friendly staff, and complimentary breakfast in lobby, muffins, waffles, bagels, coffee, etc. The room was very clean, and ordering to the room was amazing!!! They have a third party vendor menu.

Easy check in, clean and updated rooms, walking distance to restaurants and grocery stores. Fresh morning coffee and breakfast.
I will make this my go to when staying in woodland hills.

It’s an old motel that they’ve renovated. I like the new modern motif, especially the laminate flooring. I prefer that over old, dingy carpets. It’s 2 levels with doors facing out into the parking lots. The parking lot is small and fills up quickly. When it does there’s a public lot west of the hotel that you can park at, with parking fees covered by the hotel. I think there’s an outdoor pool, but I didn’t have time to check it out. It’s a bare bones hotel with minimal amenities. The standard room and 2 queen beds, a fridge and microwave. There’s no closet, and limited storage space. The price was decent and I may stay here again when in the area. Beds were too soft for my liking and pillows were too thick, but that’s just me.
It may not be the nicest hotel, but the location in Woodland Hills off of Ventura Blvd means there are plenty of shops and restaurants nearby. Just east of the hotel is a Whole Foods, Trader Joe’s and farther down the street is a Target.

If I could give No stars I would!!! I stayed at this place because everything else in the area was booked due to the gas leak in the area. So it was my only option. I was quoted a certain price and was told this was a «non smoking» hotel and if I wanted to smoke to go to the side of the building or across the street said the guy at the counter checking me in that’s where he goes to smoke”!! I notice my bank statement had an extra $ 50 charge. I called and asked what this charge was about? The manager said because there was smoking in the room? And it was a cleaning fee. Funny thing is we don’t even smoke??? Check your bank statements cause to me this seems like there way of getting extra money off the customers!!! Stay away this place is run down anyways! I will never stay here ever again!!! I normally don’t stay at best westerns but like I said it was the only place that had a room! I now know why… this place is run by a crooked owner!!!

This is a great location, the staff knows me and makes me feel special. The rooms are clean and quiet and the staff is awesome. Room prices are on the cheaper end of a nice room. I’ll still be coming back as the price is right, rooms are nice and staff is awesome.

Considering all the mediocre reviews, I honestly didn’t expect much from this hotel. But I’m glad to say that I was pleasantly surprised. Upon arrival, the clerk said the room wasn’t ready so will give a free upgrade. This changed from a regular room to one with a courtyard!
The design was modern and stylish – I loved the wooden floors! It was also very clean and comfortable. They provided free parking, wifi which had decent speeds, and free breakfast. The cafeteria was pretty small and had the standard hot foods (oddly only boiled eggs and no scrambled eggs), waffles, bagels and breads, yogurts and oatmeal. But they also had NUTELLA!!! Yum!

Amazing customer service! Rooms are nice and clean. :) We had a very nice weekend stay for a wedding. We also found time to walk around in the nearby neighborhood, shops, and restaurants.
We checked in around midnight Friday night/​Saturday morning. Feras was so kind and allowed us in the lobby because it was cold outside. He was super sweet and pleasant to converse with even though we were dead tired. We slept very well in the beautiful king room. And oh my, to my delightful surprise, in addition to the normal shampoo, conditioner, soaps, and lotion, they actually had a makeup wipe (from LaFresh) — so awesome!
In the morning, we were greeted by Feras again and some more folks at breakfast. They were all so kind and we had a few nice conversations with them while munching on our hard-​boiled eggs, orange juice and fresh banana. It is a small breakfast area, but it felt nice and cozy and clean, with quite a lot of breakfast options including make-​it-​yourself waffles, danishes, yogurt, fruits, cereal, milk, etc. Such a pleasant stay with a great, smiling team! That is just icing on cake when we get to meet wonderful people :)

This hotel/​motel was nice, I stayed here for 2 nights this past weekend. There were 4 of us so we had 2 rooms. I was disappointed that they didn’t have adjoining rooms, and that they didn’t put us right next to each other, there was another room in between us. Anyways, the rooms were basic but nice. Ours was clean except for a hair in the bathroom. It came with toiletries and coffee, and I was able to get a shower cap from the front desk. Our hair dryer wasn’t working but I called down and they fixed it. The bed was very comfortable, and we all commented on the pillows especially. The flat screen TV’s got a lot of channels. I didn’t get to the pool but heard it was nice, although cold, but it is October, and there is a hot tub as well. My biggest disappointment was that they had no fitness room, I really hoped they would. Breakfast was served from 6:30 — 9:30am and was mostly pastries, waffles, and cereal. Parking would fill up at night but you can use the lot next door at no charge when that happens. We loved that there is a 24 hour liquor store literally right next to the hotel. There is also a grocery store, pharmacies, and several restaurants within walking distance. Everyone at the front desk was friendly and helpful. We were a 40 minute drive to Six Flags Magic Mountain. If I was in the area I would probably stay here again.

Best Western Woodland hills
My boyfriend and I stayed here on a Friday night for a wedding nearby the next day. The rooms were very nice, with updated furniture and flooring. The restroom was a good size. The customer service was amazing. Staff was very friendly, helpful and accommodating. Free wifi, parking and breakfast :) including a very good rate. I highly recommend this place if you’re in town!

There are a lot of mixed reviews on here, but we were fortunate enough to have the 5 star side of this place. We got there almost midnight and pooped driving from San Jose for a Universal Studios trip (15 – 20 min easy drive). The gentleman that helped us out gave us a great room in the back with less traffic so it is quieter. During the evening it really isn’t loud and the street was quite busy during the day only. The bed was firm, but comfy which is unusual because I like it smooshy. Bathroom was clean and stocked. Had a little coffee maker and hair dryer, the usual hotel goodies. Free WiFi too.
The room was pretty nice and it was clean. I loved the fake wood floors instead of carpet. I felt more comfortable walking barefoot or in my socks than if it were carpet. The décor was clean and simple. The air conditioner worked really good and fast since they don’t have them on before you get in the room. The patio was quaint and we had a table and 2 chairs to set at and enjoy the quiet evening. Since we spent all of our time at Universal we didn’t get a chance to use the spa/​pool. It had a microwave and a fairly large fridge.
There was a liquor store next door with a HUGE news stand like you see in New York (nice people too) and we bought a gallon of water and it fit just perfectly in the fridge. It also had a mini freezer so we grabbed a couple of ice cream bars from that liquor store to have later that evening. Across the street was The Coffee Bean so good coffee/​espressos were readily available. There is a grocery store across the street and a whole foods down the street. We ate breakfast at Cables and it is like a family owned Denny’s, wasn’t bad. This hotel was well placed and around everything you need.
We will be coming back to this hotel next year when we go back to Universal for the opening of Harry Potter!!!

This hotel is a gem for the location it’s at. the price is fair it’s clean, updated on the inside and the staff is always helpful. especially this one staff member he is always their, his first name is Jose. he works at the desk… don’t for get your triple A card you get 10 $ off…

Anyone who knows me and reads my Unilocal reviews knows when I give a two-​star motel four stars… that means something incredible happened.
Jenn happened.
A friend and I had a major mishap with lodging that got screwed up in LA. After searching TripAdvisor & calling a bunch of places, we were sort of stuck looking at locations a lot farther than we wanted. And then I talked with Jenn. Yes, she had a couple rooms on the top floor, yes they were away from ice machines and stairs, yes they were available NOW, and yes, she gave us really amazing rates for the seven nights we stayed there.
The motel is in a great location. Quiet surroundings, across from a couple strip malls with a Ralph’s, a FedEx Office, a bunch of fast food & sit-​down restaurants, a stones throw from major arterial streets (Topanga Canyon Drive & Canoga Ave) and a few traffic lights away from entrances to Hwy 101.
Rooms seemed to vary greatly. The have rooms with a jacuzzi, suites and just regular rooms. The floor treatments were weird – some rooms are carpeted while others have a faux wood flooring that is just odd. My suite – room 220 – was really nice. A fridge, HD TV, plenty of drawers, an open closet, ironing board, iron, toiletries, blah, blah… The other room could function as an entertainment room or another bedroom, with a pull-​out sofa, separate TV, wet bar and another chest of drawers. The WiFi, at least in my room, was fast, though during my eight-​day stay, the WIFI was out one evening for a couple hours.
The motel also has one clothes washer and one dryer, currently $ 2 per load, each, and the manager’s office had rolled quarters and small boxes of detergent.
I’d stay here again, and I really appreciate Jenn being there to help us out.

Two-​and-​a-​half star hotel, by my estimation.
I stayed there again for 3 nights. I’d say this time it was MUCH better. No noise at all. I was in a ground-​floor suite with another friend. I was in a cast and on crutches and was able to park my car right outside the room and could hobble in and out very easily. My friend, who was in town on business from Mexico (I rented the hotel room on his behalf) had been in a car accident the week before he came here, was also temporarily disabled and appreciated my car being so close to the room without having to hobble through the lobby or through corridors or elevators, as would have been required at any other hotels in this area. The room was excellent, although for a Suite, it was not really what I’d call first-​class lodging. I called ahead of time and requested a ground-​floor suite and they said «no problem at all.» The front desk staff were amazingly helpful. My friend’s luggage was delayed at the airport and they delivered it to the hotel.