The Write Approach

Ugh. Came in here looking for Simon Pearce pieces to buy. They said they had some in the back and then took half an hour to find a catalogue. Not ok. I have my beau waiting at home for me after traveling for almost 5 hours so that he could visit for a weekend. I figured a little bit of time was worth it to stop by here but not half an hour to wait and watch while other people were served after I had come in and expressed what I wanted to see.

We picked out our wedding invitations here. We fell in love with a style here, and they gave us an «okay» price. But, I wish we shopped around a bit. The customer service was GREAT, that day. The women were extremely attentive and kind. They acted like they cared about the wedding. But, as soon as the invites came in, they changed completely. They were short and they just gave a box of all the «parts» of our invites to my mother. They NEVER told us that we had to assemble the entire invites. Harriet, who was «so nice» to us before, literally didn’t even care when we came to pick up the invites. They are fake to get you to buy them there, but they really don’t care about you or your wedding once you open the check book. After asking around, many people have agreed with me. They have a great selection but they are pushy when it comes to wording, and RSVP dates. They have an air of arrogance about them when they are explaining to you the «right» way to do things. I wish we spoke up. Too late now!

I wish there were more stars to give to the owners and staff at The Write Approach. When I first walked in for a rehearsal dinner invitation, Harriet sat down with me and immediately came up with a clever verse which we ended up using. I especially appreciated the warmth, energy and desire to please that came from all the staff, but especially from Gail, one of the owners. They wanted me to be happy with the final product; they were willing to give me honest feedback; and they persisted through all the permutations until we got it right. How refreshing! I am so grateful for their help.