Ramblin Pines

Our experience with Ramblin Pines started at a 1 star, seriously, but it got better from there, so I think a four is fair. If you’re going to read a bit, please read it all.
Checking in was fine, people seemed friendly enough, and one of the workers guided us by golf cart to our site. Our site was decent, gravel pull through, but the site next to us was tiny and I’d have been upset if that had been us. With a 2 and 4 yr old, you need a bit of space. We didn’t use our cable but power, water, and sewer was all fine. WIFI was bad, and didn’t work; I get that some people say ‘oh come on, it’s camping, if you want wifi go to a hotel’ but at the same time it is advertised and you’re paying for it, so it should work better. I can live without WIFI, we had Verizon signal which was fine.
After getting settled we went for a walk, there are two playgrounds down in the campsites, and one over by the office. The ones down in the campsites were nice but weren’t leveled well, so the slides tended to be too fast for the 2 yr old. He’s tough though and got by all the same. We walked and found the jumping pillow, also advertised on the website. It is free to use as well, so we knew the kids would love it. It had some construction type fencing around it, but the fence was open near the sign that had the rules so we thought it was just a temporary fence and let the kids go to town. Probably 5 minutes later, while the kids are having a great time, a young girl from the office comes out and starts borderline berating us. She said it is closed, asked sarcastically why we didn’t see the construction fencing (it had a clear opening right near where the normal entrance would be), and that we had to sign forms before we could go on it. I checked: NO closed sign, and the rules listed next to the jumping pillow make no mention of any forms. I wasn’t happy but if it is closed it’s closed, so we put their shoes back on. An older gentleman comes out (same one who guided us to our site) and while closing the fence directs us to go see the goats, which are at the bottom of the hill behind the office. We take the kids down there and my kids walk up to the fence to look: out of the fence comes a swarm of wasps. I managed to grab my 2 year old, who was closest to me, but my four year old got stung so I swatted them off his legs and ran carrying him to the office. I burst in and told them straight up I needed afterbite right away, I was pretty furious to be honest.
But this is where the trip turns around, they got an afterbite type medication ASAP, and I applied it right there in the office. They apologized and the older gentleman came in right away and got bee killer and went down to the fence. I cooled down (and so did my four year old, they gave him a lollipop) pretty quickly and we went back to our site. The next day the office staff asked how he was doing when they saw him. They were also generally friendly anytime I saw them, to me or others. One night I was walking up a bag of garbage to the dumpters with my 2 yr old and one of the staff saw me from the office (40 yards or so) and hopped in a golf cart. They drove over, stopped, and said «Walking with the young one is plenty, let me take the garbage». I informed him I was headed that way anyway, but he insisted; he took the garbage and threw it out for me.
When buying wood, you pay at the office and tell them your site, they bring it by shortly. It was enough wood to be fair for the 7 bucks or so, I was more than fine with it. I even asked if they had spare newspaper because I had run out. She said «No problem, I’ll see what I can find» and about 8 minutes later was back with a whole day’s paper. Things like that, plus the happening with the garbage, really show the character of the staff.
The kids loved the pool; it isn’t huge or anything fancy, but it had a fountain thing and they thought it was cool. A great pool for parents with 2 and 4 year old sons.
After reading the whole jumping pillow /​wasp incident, which I was absolutely furious about, and then ending the trip and deciding to give the campground ⁴⁄₅ stars, it’s important that I mention that the good things about the campground far outweighed the small bad ones. If I go back down, I will likely stay again at Ramblin Pines, partly because of the facility, and definitely because of the quality of the staff.

The camping trip that never was…
The experience I had here today makes me believe the staff at this campgroud have forgotten the golden rule of a business that it’s the customers that make their business. Bottom line, they acted like they didn’t want to be bothered.
We recently booked our yearly October trip and, this year, we were going to stay a week at this campground. Since we were in the area this weekend, we decided to stop by and see he spot we reserved for October. When we drove through and saw that the spot we had reserved was crammed in at at angle at a crossroad and right up against another, I went in the office to switch spots or cancel. When I had booked the spot, the women described it as a nice wide private pullthru, which was far from it. When I went in the office to change spots the person at the desk asked if he could help me and I explained we were coming in October and I was hoping to change my spot, he then rolled his eyes and snapped at me and said I would just have to wait a
minute. When he finally helped me he just acted like he had no time and that he was really busy (I was the only one there) and snapped he had no spots for the month of October. As our conversation was occuring, the other person working was rolling her eyes and acting irritated while whe was on the phone with another customer. Sorry, Ramblin Pines, please remind yourself that when someone is trying to stay at your campground, that we are your customers and it’s your customers that makes your business. Nevertheless, the surrounding area is nice, but, I guess we will not be seeing it from this campground.

The actual campground was decent but some of the staff was flaky and difficult. When I called in to reserve the site (there isn’t any instant online reservation system) I had to call multiple times because the line was busy and the lady on the phone told me a site number and that it would be a pull thru. When we got there they gave us a backin site with lots of trees right on the edges of the site. The employee helping us got upset because we didn’t want his advice because he was making it more difficult to get into the site for us. We have traveled to almost every state and know how our rig turns. The water bib was in a cement well with lots of bugs crawling in it and spider webs. There was garbage around the site and in the woodsy area behind it. We saw lots of bugs because just the area you park in and a small area for a picnic table were cleared. The office staff was friendly but the employees outside were only minimally helpful. They did not provide us with a map so when we returned that evening we were not sure where our site was because it is very dark in the pArk and hard to figure out their numbering system. We had to drive around until we found our camper. Campers around us seemed friendly. The site was very unlevel in both directions and our levelers sunk into the dirt so it made it hard to get close to level. They have a pool but we did not have the chance to use it. I wouldn’t go back mostly because the staff seems to be older and grumpy and only like to do things one way and because for bigger rigs with pop outs the site was tight, unlevel, and the roads are one lane which makes it harder to get in and out. Also our gps didn’t have the correct directions so follow the signs.

My husband and I are full-​time RVers, and we’ve stayed in many different campgrounds all over the country, and this is one of our favorites. We’ve been coming here at least once a year and have never been disappointed. It’s very family friendly with lots of amenities for children, and the staff is wonderful. We are especially grateful to Rick, Dave, Libby and Joanne for always being especially accommodating. We highly recommend.
Alan and Pam Blose

We have been to this campground once or twice a year since 2006 and have no complaints. We usually never leave the park as there’s plenty to do to keep busy. The staff and other patrons are friendly and they don’t have a high turnover of personnel. The cabins are very well supplied with everything you need to cook and stay comfortably. They are also beautifully decorated beyond what you would expect from a campground. It’s like visiting someones home. The only recommendation I would have to the owner is to maybe add the addition of cable in the cabins and a second TV in the bedroom of the deluxe cabins. We camped here in a Campground Cabin in the fall of 2011.

I have to say first that the camp ground is very nice… HOWEVER the people running it have a lot of problems. My husband read a few reviews about this place before we went and not much was good so shame on us for still going, but we were won over by them having a dog park.
We asked them if we could store our 5^th wheel in the storage area and it took 3 people and almost 2 weeks of confused conversations to get it stored. They told us 2 weeks prior to it actually being moved that it would be moved that day… and 2 weeks later they called asking when we were going to move it and they wanted to charge us another months rent. My husband told the woman that per our agreement 2 weeks ago their employee, Gary, was moving it and charging us for the move. He never got around to it and almost cost us $ 700. Finally he moved it and how we found our camper when we had it moved shocked us! They didn’t put the landing gear down and laid the thing directly on the ground! Also they had a small animal in it at some point and we found poop on our carpet!!!
Do not go to this place!!!
Learn from our mistake!