I got a flyer in my door with an estimate to seal my driveway. I was interested so called to schedule. The day they came, I’m told they can’t do the work, there’s deterioration on the drive way. Why did they put a flyer/quote on my door(handwritten, mind you) without checking if it can be done? OK, disappointed but fine. I asked to quote again with fixing the pavement in addition to the sealing job. Days later, I see a charge on my credit card for the full amount I was quoted initially. They didn’t do the work, why charge me?! I called, it was rectified days later. But I’m still waiting months later for the quote I asked for. Even if it ever shows up, I’ll find someone else. Just doesn’t seem like a professional operation here.
Virginia Y.
Tu valoración: 2 Cambridge, MA
I wanted to be pleased, but I am very disappointed by the reaction from company management to a problem with water continuing to puddle up in the area that US Pavement was paid to repair on my property. I left emails and messages for people involved at the company and was treated to what seems like either dismissal(give it 24 hours) or patronizing silence. No one offered to come and look at the standing water first-hand(which is right next to my building). If you choose to work with this company, be sure you emphasize your expectations – I left too much to chance.