Lennon Dental & Associates

Updated review:
Susan, the hygenist, is amazing and all sorts of awesome. She is the reason I will be coming back! Fingers crossed I don’t need any fillings any time soon, and if I do I won’t be going to Dr. Cohen.

I’m disappointed. Not with Dr. Cohen or Dr. Lennon, but with how billing is handled.
During my cleaning a few months ago I inquired about getting my silver fillings replaced with composite. They said they would send in a request for estimate for this procedure to Delta Dental. Great — I get a call two weeks later saying they received the form from Delta Dental and asked if I would like to make an appointment. I also received the pre-​determination form, saying I would pay $ 133.
I made the appointment, had the work done. I’m about to leave and the woman at the desk tells me the price is more than the estimate… more work had to be done. She scribbled numbers on a paper, used the calculator and said it would be $ 321. I had to head to work, so I paid the $ 321 and left.
Two calls into Delta Dental later to figure this out… The cost was more because number of surfaces (why wasn’t this pre-​estimated for in the beginning?) My teeth haven’t changed in a month.
AND Delta Dental said with the new surface information I should have been charged $ 294, not $ 321. They have no idea where that came from.
I really liked this place, but now I am going to reconsider coming back.

My husband went in for a routine teeth cleaning, was talked into whitening because the insurance «would cover it — and if not, fugghetaboudit» (Dr Lennon was dentist to many co-​workers with the same insurance as my husband) and when lo and behold, the insurance isn’t in fact covering — we are being billed for the whitening! Not cool — he has now sent this bill into collection. We have never not paid a bill for services but if you are going to say that the insurance does cover it, then bill when they don’t, that’s sketchy at best

I have been to see Dr. Cohen for routine exams, a filling, and most recently a devastating gum issue involving that delicious and deceptively harmless looking snack you call popcorn.
They are always flexible with scheduling appointments, very prompt and courteous when you arrive, and even respond when you leave weekend messages. Unbelievable!
During «Popcorn Gate», I even received 2 follow up calls from Dr. Cohen and the Hygeinist Lori to see how I was doing. Even Dr. Lennon spoke to me at length when I had a question calling in. You don’t see that ever!
Although I usually love going to the dentist, many fear it. If you are that kind of person this is the place to go because they will treat you with the utmost care and concern.

I have been going here for all of my dental work for the past 10 years and I have nothing but good things to say. The staff is friendly and the wait times are usually fast. They even managed to see me on a hour’s notice when I broke a tooth a few years ago. Also, the beautiful old building makes the whole experience very relaxing. They recently left my insurance company’s network, but I am sticking with them even though it is going to cost a little more.

Always find Dr. Lennon and his staff extremely professional and respectful.

I drove all the way from Newton to this office in Woburn because I had heard good things but all I can say is that please stay away from this clinic for your own good.
The only nice thing about this office is it’s appearance that seems to be an old house converted into a dental clinic.
When I first use to go to this clinic, I was pretty happy but I noticed that there dentists were changing regularly and that according to the staff they had left the clinic because of personal reasons.
I clearly remember visiting Dr. Favolaro who was ok and after that I met a great dentist Dr. Pez I think was his name and he was the best dentist I had been to in long time. After he left the office, I feel like everything just got worse and worse especially when seeing the main dentist there now whose I believe Dr. Lennon. «the owners son»
I decided to stop going there because I feel like his not sure of what his doing and he def. doesn’t listen to you when your talking.
I feel like his always in a different world, and worse than all, he is litteraly always sweatting for some reason.
I stopped going there and I’m glad I did.