Best hotel has great staff and very clean stayed here with a big group and it was very nice hotel stay
Martha R.
Tu valoración: 4 Clinton, MI
This place was just great. We had a big group coming in for a wedding — not only did they accommodate all of us on the same floor, then also remembered to put gifts in rooms, greet w/a smile, and say«yes» to all the other mundane requests. It was so easy, I felt confused. Ha. Rooms were nice, shower was great, and you can’t hear a THING(and you’re right next to the highway). The only issue that I have is that the breakfast leaves a little to be desired for those that don’t eat complex carbs(and want a bit more fat), and the price is a little high for the area. But overall, this place is great.
Eowyn K.
Tu valoración: 3 Royal Oak, MI
I stayed here for a wedding. The staff was friendly and polite. The price was reasonable and the room was what you would expect. It was clean and the beds were comfortable. They had the necessary items like hair dryers, iron and mini fridge. The problem was the lack of sound proofing. I know that in a hotel you are going to hear some noise from the adjoining rooms. We could hear the people in the room above us walking around. From below it sounded like they were stomping around in heavy boots. When it wakes you up, I consider it more than average noise level. Another random odd thing was that the alarm clock had the wrong time. It was completely off on both the hour and minutes. I would expect that would be fixed by staff.
Abigail G.
Tu valoración: 5 Ann Arbor Charter Township, MI
Completely blown away with the amazing customer service here! We reserved a block of rooms here for our wedding guests and worked closely with Ann to ensure the process was seamless. She made sure to keep in contact throughout the reservation process over the months leading up to the wedding and also helped to make sure we had the timing right for all shuttles taking us to and from our wedding venue. Marlow at the front desk was also so accommodating and we couldn’t be happier with the level of service provided! Use this hotel!
Sue G.
Tu valoración: 1 Cape Coral, FL
Stayed here this past week for business. I felt the hotel to be dirty, uncomfortable and so not up to the standards I’ve come to understand Holiday Inns try to strive for. Checking in at 6pm and my room was not yet ready. I found that to be odd but whatever. The bed was hard and uncomfortable. The fridge needed to be wiped out by me before putting my things in there. One day I returned back to my room for the day at 5pm. I was a bit shocked to see my room had not yet been cleaned. The housekeeper showed up at my door 10 minutes later and I left the room long enough to go out to my car to get something. When I returned, she was done. Couldn’t have been more than 5 – 7 minutes. Couldn’t have cleaned my room that well in that short of a time. I will not stay here again.