Would not honor agreed upon coupon. Not recommended. Purchased a coupon for services. Called to schedule appointment well before expiration of coupon. Owner would not honor it despite owner signing contract to honor coupons. I would not recommend this place. EDIT: The owner that did not honor the coupon as listed above renamed her business to La Pace Spa in Winthrop just so consumers are aware.
Ellen W.
Tu valoración: 1 Glenside, PA
Disorganized and — worse — dishonest I paid Sarah $ 450 for 5 massages which I booked in advance. She sat right in front of me and put my appts in her Smartphone. The 2nd week, she asked me to change my appt since she’d accidentally double-booked. Although it made me late, I did. I thought it was odd & uncomfortable when she hinted for a tip, but I let it go. The next week she left a message(at the last minute) ditching my appt, saying I’d HAVE to choose a new time the next 3 weeks if I wanted to see her. What kind of therapist can’t honor her appts? It gets worse. When I asked that she refund my unused massages, she lied — in writing. She says it was my misunderstanding: that when she took my $ 450 she didn’t book specific appts, there was no guarantee. Oh yeah? Funny, I still have her phone message where she says sorry she messed up, she double-booked my time, she should have told me sooner, etc. Anyone with integrity would refund my balance. Instead, Sarah is making me hound her through the various consumer protection agencies to get my money back. Enough said.