Two words: 1. Hor 2. Rible Took two rugs to be cleaned – $ 215. After 3 weeks, picked up rugs and one was covered with dog hair and sand. Me: Uh, yeah… this rug isn’t clean. Proprieter: It was very dirty. Me: Yes, I know. That’s why we brought it to be cleaned. P: It was very dirty. Dog hair is hard to get out. Me: Hence, the need to give you $ 215 of my money to clean it. Never again. They will never again get a nickel of my money.