Driver’s Mart

Checked out a 2005 Impreza that was listed on Craigslist… No mention of a Check engine light alert. Runs like garbage. Was hoping to get out of my wagon and into a sedan but guess not. Cruise control doesn’t work although they listed it on the ad. I’m bummed they didn’t tell me before I wasted my time driving out there. Of course their excuse was that the car was sold as is. The sales rep didn’t even know about the check engine light prior and said it cost $ 25 bucks just the get the code read. Terrible experience and the sale rep clearly did not want to be there either. Wouldn’t recommend this place for nothing.

WOW!
There was a 4-​Star Review from Kelly F. in ⁸⁄₂₀₀₈. She is either an employee or she was handsomely paid!
This was the second dealership we went to inside a week. We walked all around the lot before finally being approached by a salesman. Nice enough guy… we though! At first he seemed to be trying to help us find what we were looking for. And we found a car we liked & spent some time looking at it.
Let me say this… this is part of the Holler group of dealers. And this salesman said their dealership prides itself on keeping prices down. «The lowest price is what we have on the window» is what was pointed out to me. He said «we don’t do any fixing on cars which is how we keep our costs down.»
Back to the car we were looking at. After going in the front & back seats & trunk area I find a couple telling items. One is that this car is possibly the exact car I test drove at one of their other dealerships last weekend based upon the exact same broken A/​C vents in the backseat. And by the rear hatchback area is a suspicious line. I wet my finger & try to rub on it, thinking it just could be nothing. Nope! And the salesman then does the same thing BUT he says «Oh you can just use a wet rag to get that off». LIAR! No you can’t! That was a repair most likely done by a previous owner. I know because I’ve done a similar fix to one of my past cars. It’s a fix of paint over a scratch.
And I’m walking… not to return after discussing this with my boyfriend. You have lost a customer due to needing to lie to us.

One star for prices only. Salesmen are like drone seems no need for them then finance comes into deal gives us a tongue lashing for our less than perfect credit then proceeds to tell us we need $ 16,000 yes folks sixteen thousand dollars down on a $ 26,000 car. Good luck drivers mart if you can find people in 2015 with 16 grand down I’ll spin your sign for free for six months. This place is a no go folks save your time and keep looking you will find the deal you want just not here!

I’ve never been to a dealership like this and I hope to never go back to one. They have a different style than most dealerships and they think it is a good thing, but it is not. I have bought cars from small used car dealers and also Lexus of Orlando. Holler Drivers mart is a part of a large network of dealers and I expected them to value their name.
I came to the drivers mart to look for and buy one of at least 3 different vehicles depending on their condition. As we looked around we found more that we thought we wanted to see. A sales guy followed us but was not very helpful, in fact he was completely un interested in selling cars or being there at all it seemed. I told him the cars that I wanted to see and if I could have the keys for them to start them and he only brought back one key while we were waiting for him in the florida sun. When we turned on the car the A/​C didn’t work on a 2007 Avalon and the sales guy was trying to tell me that sometimes the A/​C doesn’t work when its hot outside? Obviously bs. The avalon was also rusting at the edge of the rear door and his response was well thats the way it is. Then he got the keys for an accord that smelled like a smoker died in the back seat. Then he got the keys to a 2013 Kia Optima and the car looked to be the first one ever made and abused. The window linings were fading and there were obvious scratches on the car. Just for fun I looked at a Lexus RX350 and it had a sticker that said «wrench ready» I asked the sales guy what that meant and he said it means it has over 100,000 miles. I said «wrench ready» sounds like something is wrong with it, to which he said «There might be» … There might be? What kind of answer is that. What kind of dealer puts a nice looking Lexus with 106,000 miles on the lot with some potential problems. Then he got the Keys to a Hyundai Genesis v8 and it looked great inside and out, decent miles, decent price. But given the condition of the other cars it made me skeptical of the car, made there was mechanical problems that I didn’t see. So I would want to work on the price a little to cover me on that.
So then I ask the sales guy how much room there is to work on the Genesis and he just says «none, if no one buys it it will go to the auction» He said they also don’t clean the cars any more than what you see inside or out, no detailing, touch up paint, scratch removing, nothing. What is the point of buying there the offer no incentives, no price breaks, no dealer perks. At this point I am convinced that they are trying not to sell cars and this is one big money laundering scheme. I told him then I will just go to the auction and buy it there. He said I don’t have a dealer license, but like many people in Orlando I know several people that would go to the Auction and buy me a car for a $ 500+/- fee. There is no way any of the cars they have sell for those prices at an auction so why wouldn’t they even sit down and talk to me.
I walked out drenched in sweat and he said nothing. No good bye, no card, no numbers, nothing.
Contrast that with the next dealership I went to was Mercedes of Orlando to look at (ironically) a Lexus. They gave us water and snacks. The first thing he said is we don’t want to loose your business over price. And they didn’t. I drove off in the Lexus that evening. After a Full detail inside and out. They offer a 60day warranty on their cars even thought they brought the price down waay below blue book, NADA, and the Genesis at the other dealer. Plus the added incentive of knowing that I could bring the car to Lexuses awesome dealer network for Warranty work.
TLDR: So the one star I give Holler Auto mart is for them not letting me get that Hyundai, Kia, Toyota or Honda but letting me drive home that night in a Lexus from a better dealer.

First off, my review is geared towards Driver’s Mart customer service. I did get a pretty good deal price-​wise on my vehicle, so I will give them one star for that. Know this now: they will try and sell you every little add-​on package. Even after telling them emphatically that I didn’t want any service package, they still put it in my deal anyways. I had to drive back just to resign my papers because they screwed it up. Then two weeks later I’m getting hassled to sign another form they forgot to give me originally. The finance lady admitted it was her fault but wanted me to drive the form back to them after I printed it out and signed it. Great, so I get to waste my time and gas over your mistake? I’m done being a customer here!

Do not think for a moment that this is a positive review just from glancing at the initial text below. Read the whole review.
Came to Holler Driver Mart Looking to purchase a fuel efficient vehicle. I saw a car I liked, test drove it, and loved it. Spent about two hours looking at it, debating, etc., and decided to do the finance paperwork to see what he final numbers would be.
Did paperwork, had my transfer tag copied down, insurance info taken as well, and was approved, but I had to go to work and they told me they’d call with details about it. I was serious about it.
I was one step away from purchasing the car, so they told me to come back today [July 9^th] (I was there two days ago).
I missed their call 10 minutes after leaving the dealership, so I called right back. They said they could not discuss /​any/​details with me, even though I was there only 10 minutes before that point. They said to come back when I could (which was today, because I was working all day yesterday), and I told them this-​they said no problem.
I was irked that they said one thing then contrasted it: «We will discuss details over the phone!”~~“Oh, yeah, we can’t do that-​It must be done in person». I LIVE 45 MINUTES AWAY, I can’t just toodle back to the dealership to simply discuss numbers after you already told me this could be done via the phone!
ANYWAYS: I went online last night to excitedly show a family member the car I was looking at, only to see that it was not on their website. «Oh cool, they’re holding it for me! That’s great, especially since Ill be signing off on it tomorrow» I thought to myself.
I called today and was told the car was sold last night. …Are you kidding me?
In a fit of rage, I cursed out the receptionist after being told «Oh well!», who then directed me to the sales manager, only to be told «If you wanted the car that badly, you should’ve purchased it two days ago» even though THEY made me wait over an hour to process financial paperwork, by which point I had to leave for work. Spent 3+ hours in total at the dealership.
The nerve to say I wasn’t truly interested and should have «jumped on it» is infuriating. Had I not been truly interested, I wouldn’t have had them pull a credit report (which, for you credit beginners {and you too Mr Manager!} makes your score drop everytime that happens because it’s just one of those things… Same thing happens when applying for a new credit card).
In short, my time was wasted, my credit score got knocked for absolutely nothing, and the car I liked was sold beneath me.
Maybe you guys should have told me THAT DAY that cars are first-​come first-​serve instead of having me think that all was fine and dandy to the point I could come in only TWO DAYS LATER to sign off on a $ 7K+ car, only to sell it away to another person.
Eff’ you.
Nice vehicle selection; s*%#ty customer service. Must be due to the no-​commission attitude: no individual customer loyalty.
Thanks for nothing!

Haven’t had a good experience the other weeks but going into drivers mart this week and meeting Isiah! He definitely helped us and was very nice. He made sure all my questions were answered. Anyone coming to this place should def look for him! Also jennifer helped us well with financing. Kept it real and didn’t bullshit us! I don’t like anyone else I’ve dealt with there because they were rude and careless.

I will never step foot in this place again… Because I did not have any money down I was treated like garbage… After I left the dealership and the next day tried to follow up on my paperwork I was handed around and made promises that I would get a call back… I needed a car immediately for a new job that I was started but lost the opportunity on this job because they never got back to me not even until this day… I must have called them about 100 times with promises that I would get a call back but no luck… I don’t recommend this place to no one because since they do not work on commission it’s a oh well attitude… Not good for business… I wish I had the choice of giving them zero stars because that’s what they deserve from me

BEWARE!!! They were dishonest in their dealings with me and have refused to honor cancelling my contract as part of their 5 day guarantee. Fortunately I had someone with me to witnesses how they do business. No excuse for doing business that way!

i am so very disappointed and upset with this dealership! holler classic should not be the name you trust?!? that is the biggest joke ever! i drove a 2006 buick rendezvous off of their lot on april 5^th, and by april 27^th my car had broke down. it’s either a problem with the gear stick or the transmission. i don’t know yet because with the rent and car payment due around the 1^st of the month who has money for towing and repairs! these people ought to be ashamed of themselves! two different gentlemen who worked there both stated that the dealership does not «fix up» or «maintenance» the cars they sell. they get them from «wherever» clean them up to make them look good and then sell them. forget about your safety or your hard earned money being flushed down the drain on repairs!!! i would never recommend them to anyone! they do not care about their customers, they only care about making a dollar! your money would be better spent elsewhere!

Unreal! I thought they were the best, I was completly wrong. If you value your time and peace of mind DO NOT SHOP HERE, OR AT HOLLERHONDA. Bought the car Hyundai Veracruz, it is supposedly coming with a certified mechanical check from Holler. two days later it is not turning on have to turn key three or four times. I bring in the vehicle, they need to do a wheel alignment, fix th AC, instal new battery and replace two fuses for the interior outlets… certified right?
I pick up car today, had it for three hours it stalls in a parking lot and wont turn on! I call Holler Drivers Mart, they said they are not responsible to get us a ride back home, they left us stranded in an outlet parking lot, I am 8 months pregnant by the way!!!

This place could use a little work in the customer service department. The first time I went in for an oil change, they told me to pull around back to the service area and someone would help me. The service drive was completely deserted and I did a little searching but couldn’t find anyone. I went into the cashiers office and requested help. The woman behind the desk told me to «go find someone». Finally someone emerged and an hour and a half later I was on my way. 2 years later and virtually nothing has changed.

«The name you know… the dealers you trust.» This is the motto for all of the Holler-​Classic dealerships because they have set a high standard for car dealerships in the Central Florida area. Holler Chevrolet is no exception.
Holler Chevy prides themselves on excellence and it shows not only through their salesman, but also through their show floor, cars and service area. All associates go through training concerning both their area and the company as a whole.
You can find the latest, greatest chevy cars, as well as a wide array of pre-​owned vehicles. If you’re curious, feel free to test drive any car without any obligation to buy. Plus, all of the people are very friendly, knowledgeable about cars, and helpful all around. I had a great experience here.