Allstar R & R Electrical

This is perhaps one of the worst companies I have ever done business with. First American assigned my claim to them almost a month ago and Allstar R&R Electrical has made no legitimate attempt to reach out to me, my property manager, or my tenant to schedule service. Upon contacting them, I get empty promises and excuses. What kind of legitimate business puts off performing a service call for almost a month? They have lied to me and the warranty company. I have filed a complaint against them with First American and hope to never have to deal with them again.

Can’t add anything more than has already been posted. No-​show in a 4 hour window. What a waste of time

I am convinced that the only way this company is still in business is from home warranty companies.
Had an appointment on Friday between 1−5pm. I called the office at 4:30 due to not hearing from them and wanted to make sure everything was still set. At that time, I was informed that the technician has been on an «emergency call» all day and would not be able to make it until after 6pm. I ask, when were they going to tell me this? Well, around 8pm and no electrician and of course no answer at the office. The kicker, it was labor day weekend so office was closed until tuesday. Called the office Tuesday morning to express my concern in their lack of management, employee control, customer service, etc and just as you would expect from a company like this, they could have cared less. I guess it is standard operating procedure for them.
NEVER pay this company a dime and if your home warranty company says to use them, cancel your policy and go through a different company. It’ll save you time and money in the long run. Just check the reviews, you will not find a single positive one! I hope this helps

r & r electrical allstar owned by richard horn does not keep their word and in my case misdiagnosed an electrical problem thereby allowing american home shield who they work for to not pay me.
i hired two master electricians and each said that my electric problem was a covered item and i had the repairs done at ¹⁄₅^th the cost of what their electrician quoted me to fix the problem.
not only that but the man they sent didn’t even fix the breaker which had failed.
i called richard horn the owner and explained what happened and he promised that either he or someone from his company would call me the next day and here i am over a month and 8 phone calls to his office later without a single reply.
they cost me money and brag about how their main concern is customer service but do not live by that motto.
would never use them again.