Charles Aikawa, DDS

I would not recommend this office due to the fact when I called to set up appointments for my husband and I the receptionist was very off putting. We were potential new patients and were told they «aren’t really seeing new patients right now.» What? But she scheduled appointments anyways. Don’t act like you are doing me a favor when you are rude and I’m calling about your service.

I have been seeing Dr, Aikawa for years. He is patient, funny and kind!
Great dentist!
Liz

He’s been my dentist for 5 years now. 10 cleanings, 2 fillings and 3 crowns later, I’m really glad I found him. He does really good dental work. He now does crowns in one visit — no need for a temporary and a return visit.

See previous review. As of today I still feel this way. If there is any kind of a issue, he wants to make it right for you, and never makes you feel like you do not know what your talking about. He listens, and is truly concerned. All the staff are very kind, and have you concerns, and problems addressed in a very professional manner. When you walk out the door you feel relieved your issues have been addressed warmly, and solved. Thank you.

we started coming here a year ago! my 4 kids, myself, and husband have all received dental care and couldnt be happier! We have appointments about once a month just getting everyone caught up with cleanings and cavities filled. We see Dr. Kari… we adore her. My 12 year old loves coming here and never is scared because she is so gentle and caring. I recommend this place to my friends. I feel lucky that this is the provider we were given through delta insurance 1 year ago. ;)

DO NOT GO TO THIS DENTIST IF YOU ARE LOOKING FOR ONE WHO CARES!!!
Starting a couple months ago, we have had a run around with an issue about xrays — after waiting for an appointment, we finally got in to see the dentist (had to take child out of school) and were refused because we didn’t have her xrays. It was explained to the office that in 2 months we’re moving out of state and need her dental care taken care of as she has NO COVERAGE in the other state. We had to cancel another family members appt to get her back in — fine, we did it. She was seen 3 WEEKS before we were to move. They took xrays and did there exam and then said they could not accommodate any more appointments to fill her 4 small cavities before we left. I called back to ask if we could have any cancellation spots — they never called us. I called again to ask if I could talk to the dentist directly — they gave me a very hard time about speaking with him directly. He called me back — I explained that she needed to have her dental work done before we move to Washington as she doesn’t have insurance there — he refused. He said it wasn’t urgent. I said so — you can live with letting a child go without dental care being complete that you started — knowing that she’s moving to another state in TWO WEEKS (which he should have been able to squeeze an appointment into) to a state where her insurance is not accepted. He made no exception even under our unusual circumstance!!! I went to McCLeas Tires after this conversation, they were absolutely accommodating — I went to a Mexican restaurant for lunch, they were full of hospitality — I went to Safeway after, everyone there was pleasant — the two ladies in this office and the dentist need some serious customer services training and lessons in how to be kind as they felt no ethical duty to try and take care of this child.
Nov. 2010 Update — after we moved without my daughter being taken care of, her father who remained in the Windsor area got a cracked tooth. Dr Aikawa has told him repeatedly that he will not take care of his cracked tooth until I remove the post which states the negative facts illustrating just a what a ruthless jerk of a dentist this man is. The repeated calls and threats to not treat my daughter’s father is another example of just what an ethical doctor this man is! I will personally take the time to find my daughter’s father a dentist who cares!

Great dentist and friendly staff. I am very happy with the work I received. Best of all: Dentist Aikawa was quick, and I was able to get back to work in good time.
Erick

I switched to this office in January because I needed to find someone who took Delta Dental. I have significant issues and I was scared. Dr. Aikawa was to the point, no flowery words. He told it like it was and we proceeded. He warms up once he has seen you a few times and I am very glad I came to this efficient, no frills office. They are doing excellent work on my teeth.

So unfortunately I broke a tooth last week and needed to get it fixed before the hole got any worse. I have dental insurance through my work which I have yet to utilize, so first things first I needed to find a dentist! I ran a search on the insurance companies web site, which produced 1,400 results. Jeez, how do I narrow that down? Well, Dr. Aikawa was the closest to my home, he was a general dentist and his primary language was English. How bad could it be? I scheduled an appointment with ease and the receptionist was very polite.
Let’s fast forward to the day of the appointment. Outside appearance of the office is nothing to write home about, but let’s move past that. After filling out their questionnaire and being called back to the chair, the DA only takes xrays of the problem area. I was waiting for her to do full mouth xrays seeming as I’m a new patient establishing care and who knows what else could be lurking in my mouth. If I need a root canal and 5 fillings, don’t you think they would want to know that? Cha-​ching! But no. Alas, Dr. Aikawa himself graces me with his stone cold presence. Does not introduce himself, does not say hello, no, «Hi, nice to meet you». Just a, «What do you have going on today?». «Well, I broke a tooth and now there is a hole.» Doctor looks in my mouth. «Yep, there’s a hole, number 31… I can’t fix this today. Come back another time.» The DA then comes in to do a temp filling. She puts gauze in my mouth and then the suction and walks away. She left me hanging there for 10 minutes with the suction hanging out of my mouth. Let’s be real ladies, keeping your mouth open like that for an extended period of time is work. It’s like giving a blowjob, they don’t call it a job for nothing. The DA *finally* comes back and does a sloppy temp job and tells me I can schedule in 2 – 3 months to get my real filling done.
Needless to say I will not be coming back to this office. Dr. Aikawa has a terrible bedside manner. I look like Courage the Cowardly Dog with this hole in my tooth and after the felacio session I had with Dr. Aikawa’s suction hose, THEY should be paying ME.
P. S. Your Jaguar is ugly.