Bill & Glenn’s Tire And Auto

Always great service. Vince and Jim are always extremely friendly and make sure you know you are being taken care of. I’ve bought tires for both of my trucks, my trailer and my wife’s car there just within the past year. Never had a problem with any of the work I’ve had done there. I will continue to shop here

I have been using Bill and Glenn’s for over 20 years. I have never had a bad experience here. The staff is friendly, professional and most importantly knowledgeable.

I have been going to Bill and Glenn’s for years and under the new management nothing has changed. Great service, friendly employees, and most importantly HONESTY. I had an exhaust leak that they could fix but it would cost more than $ 300.00 so they sent me to a local shop and saved me $ 200.00 and that’s why I go to Bill and Glenn’s.

Bill & Glenn’s came highly recommended. I had a couple different cars serviced there, probably five or six times in total. Three times I left frustrated and dissatisfied.
The first time, I described strange sounds the car was making, coming from the wheels or wheel wells. They kept the car for a while — took it for a drive, pulled the wheels — told me everything was in great shape, nothing was wrong, and there were no strange sounds. I heard the sounds right after pulling out of their parking lot. I described the sounds to my friend’s dad (who works on cars) the next day, and he immediately said, «Oh, that’s your tie rod ends or CV joints,» then he lifted my car up and showed me the problem (CV joint boots had failed). Was that so hard?
The other two issues were equally as frustrating — one involved being told the wrong price for an air filter (which I okayed, then they installed it, but charged me more than DOUBLE on the invoice — they explained that they had originally given me the wrong price, but assured me it was still a good price). I had them remove it — said I’d replace it myself (which I did, for less than half what they tried to charge).
The last incident involved being unhelpful with an oil change — they were not happy that I had a preferred brand of oil that I’d brought in myself, and did not wish to provide a discount for not using their oil an filter. That’s never happened to me anywhere else.
I appreciate that they tried, but I left there too many times feeling taken advantage of — they seemed to care more about my nickels, dimes, and dollars than customer service or loyalty. I almost gave them two stars, but realized there was maybe one time that I left there feeling anything better than neutral. Maybe they’re honest, maybe they’re not; either way, they did a very poor job at earning my trust and confidence.