We used there service after reading some reviews and calling for ourselves. We did our own research to find what was the Best and affordable moving company for us. Our family moved to Houston from Northern VA in 2014. ABF was a really helpful company to work with. We used their U-PAC service. You pack your own stuff and they come and pick up the truck. You will get a call when they are on the way or a time frame. You don’t need to be home when the truck is being picked up. The guy came to the house to give me quick instructions on how to load and lock the truck when done. He was really helpful. Also, when the truck gets to your destination, you have a Grace period time frame when the truck will be dropped off and picked up. If your destination has not chosen, you can always leave the truck full of your stuff at their company nearest to where delivery will be. You can always call the office to coordinate. We had such a Great experience with their customer service that we highly recommended them to all our friends when asked. It was the most affordable decision for us. If you can pack your own stuff — saves you a lot of $$$.