Wimberly Log Motel

During my last visit to Wimberley, I knew that the next time I came to town I wanted a cabin on the creek. I searched Wimberly Log Motel and found that they have a great location on the creek and on the square!
I called to book a room with two queen beds for my birthday trip. I made my reservation probably 2 months prior to my visit. I was disappointed to find out that there were no rooms left on the square but I could get a cabin at Lion Field. The price was reasonable and I agreed. I gave my credit card information by phone and considered myself set.
I phoned a few weeks out from my arrival date to ask about check in times. I was told that I could check in as early as I pleased but to come before the sun set b/​c that’s when they go home for the day. That seemed reasonable to me, as this is not a chain hotel. I emailed the week of my trip to let them know that we would arrive during the early afternoon.
I was anxious to get to the office the day of arrival. We pulled in around 3:00PM and I was disappointed to find the door locked and a note on the door. No big deal, I’ll just call. A woman named Peggy answered and said she’d need a minute to get her computer going to see my information. First, she says that I was supposed to have checked in the day before, then says that she doesn’t have me in the system, then says again that I was supposed to check in yesterday then says that she only has a room with one bed. I reminded her of my location and my need for two beds. She said that she didn’t have anything available and that whoever made my reservations gave her bad information. She probably asked me to repeat my name 6 times during this conversation. Even at the end, she still had it wrong. She then said she could look in her computer to see what was available, after just telling me it was full other than her one bed room.
I was so frustrated that I told her whatever she did or did not have for me, just cancel it.
I would never trust this place again. My weekend started out on a terrible note, just getting into town and finding out my reservations were screwed. No apologies, no nothing. This place may have a great location but the people in charge are not professional in the least.