Thompson Bldg Materials Wilmington

Terrible customer service. Phones not answered. Strange place to go. Avoid.

This location was suggested to me by a friend who is a builder.
I’ve only been here for exterior odds and ends, mostly rocks and such to address areas of my property that needed filler. The people working here are always friendly and quick to help. Odd complaint, but the parking area is dirt, and my car always gets dusty, such is the nature of construction and building materials. LOL.

Been here a few times for stone to cover my drought-​tolerant garden. Convenient location adjacent to the 110. Excellent selection and some nice displays to help you visualize. I found pricing to be competitive. I’m buying what feels to be about 50 pound bags for about $ 10 each. Service is pleasant, guys in the yard load promptly. Save $ 1 per bag by bringing the bags back for the next load.

I waited in the car with the windows down while my husband went inside to get a quote on decomposed granite. The men in the loading dock were extremely vulgar, maybe they didn’t think I spoke Spanish or didn’t care. That was enough for me to not want to give this place my business. My husband didn’t fare much better, inside he had a hard time finding a person to help him, when he found someone, they were not very helpful. After listening to one profanity too many, I called my husband and told him I wanted to get out of there.
I am not easily offended but the way these guys were talking was creeping me out. I wouldn’t want these men anywhere near my house, not even for a delivery.

You need to know what you want. And tip the loaders out a little.

We didn’t have a good experience here and didn’t receive much service. I’m in the beginning stages of redoing our backyard and came here to look at stones. I only came here because this place has been there as long as I can remember. We were outside for a good while and no one approached us. So we went inside. Still, no one approached us. My husband finally asked the woman at the counter about pricing. She told him to just get the numbers and bring them back to her. There were at least three or four other people standing around. You think someone would grab a clipboard and assist him. They didn’t even offer him paper or a pen to write the numbers down. He had to go back to my car to search for something. I was getting upset and took the kids to the car. When he went back in, he told me the lady told him the stones we were looking at were expensive which I thought was rude. Since no one approached us how would they know my budget? He got a quote on some other stones and we left… We left to go to Home Depot! I’d rather pay more than go back there.

I ordered an item after speaking with them on the phone. The item was NOT what I ordered. When I tried to return it, at first they said they would NOT take it back… then after some convincing they finally agreed to, but they charged me a 15% re-​stocking fee. This was during the holidays. No holiday spirit. No sense of customer service. Never again.

This stone yard is a great find for decorative rocks for landscaping or if you just want to buy a few pounds to put in your potted plants.
There are different sizes and colors from pebble– to baseball-​sized, from reddish to that black smooth stone they use in spas to heat up & massage you with.
And they average about 22¢/lb. At craft stores, they sell a one-​pound bag of decorative stones for about $ 3! That’s a HUGE difference.
Sepulveda Building Materials in Gardena sells pretty much the same things, little pebbles to huge slabs, but the decorative rocks average about 33¢/lb.
Staff is helpful
Wear closed-​toe shoe to protect your toesys
Bring gardening or construction gloves to handle large slabs of rock
— 1 because it’s on PCH just east of the 110 FWY, an area I never go to

This site is the only place within oodles of miles around that offers building stone — not counter tops and such, but real pieces of stone to build walls, patios or landscape with. Unlike the granite in slabs, which is almost all imported, this stone all comes from North America, and represents the incredible richness of stone varieties in the Western deserts and mountains. I like to build landscape stone drywalls to terrace by hillside lot, and this is the only place in LA County that carries that kind of stone. Come to browse, and while the stone is delivered in wire-​wrapped pallets, you can pick and choose just the stones you want.
Most of the business here is done with stone masons and conducted in Spanish. For the anglophone, ask for Mark — as stone salesmen go, he is the nicest guy around, and will treat you well.