Supercuts

I went there because I have natural hair and I wanted to kinda do the big chop/​trim my ends. Robbie the manager cut my hair and at first I was skeptical that he would know how to deal with my hair, after reassuring me that he knew how to work with African American hair I let him do his thing. I wanted an Afro and he was so gentle with my hair and properly combed it. He didn’t hurt my head at all unlike other hair stylists when combing out my hair and we had a lot to talk about. He was so delightful and great to even offer me to comeback and have him fix anything after I wash my hair and find any unevenness. He did a wonderful job. If any African American woman wants to get a haircut there I would recommend Robbie because he knows what he’s doing. I can’t say anything about the other ladies there but Robbie assured me that all the people that work there know how to cut and work with African American hair. I’ll definitely go back there anytime I need a haircut it’s worth every penny.

This review is for the customer service (or lack thereof) and not for the actual haircutting capabilities of any staff.
My husband and brother called ahead and made an appointment here. They arrived in time only to be told they should just have a seat as there were 4 people in front of them. They explained that they had appointments, but the response was still that they had to wait in line behind the walk-​in traffic. They asked if they could come back at a later time instead of waiting in the shop, but they were told that they needed to stay in the shop and just wait. Not only was the message rude, but the delivery of the message was rude as well. Needless to say, the went to another place – Sport Clips on Wilmington Pike to be exact! Won’t be returning here nor would I recommend this place to anyone.

I do not know the name of the lady that cut my hair so this is an unfair overall rating but I am literally horrified by the ignorance and inability to understand direction prior to cutting a significant amount of hair.

Love the ladies who work there! I have been going for 5 plus years and will always continue. It’s like my cheers where everyone knows your name. I always feel welcomed and feel amazing when I go! Definitely want to stop in for a cut!!!

Go see Jess! She is awesome, and will make you look great!

This Super Cuts is in the Shoppes at Graylyn, a strip mall accessible from both Marsh Road and Silverside Road. Parking has never been an issue for me here but I’ve only been to this strip mall on weekday evenings. Also, this Super Cuts usually has a significantly shorter wait time than the other Super Cuts in the Brandywine area.
I’m no expert on haircuts because I usually get a #4 all over and they, as well as pretty much every barber shop, can do that well. Service has been good every time I’ve been there so far.

After my unfortunate fiasco w/​the Regis salon @ the concord mall I decided that I would check out a few places before I chose a hair home. I usually opt for a trim every 6 weeks and look for convenice, stylist that you can trust, price and above all else customer service.
My first visit went well the woman that trimmed me was really nice and asked me questions about my hair and how I style it. I advised her I was interested in growing out my layers. I was sold on coming back based on the great experience I had here. She took her time and I ended up leaving feeling I had gotten my moneys worth.
The second time I came back she wasn’t working and I was in a bit of a hair cuts crisis so I just opted for the next available stylist. She wasn’t as great as the previous girl.
But three times the charm Samaya was back and since then I have visited her every 6 weeks like clock work. I got my brows done here for the 1^st time yesterday and I was pleasantly please trim and brow wax 25.00 that’s my kind deal
Super cuts offers a frequent buyer card for cuts and waxes GET ONE