Starbucks

I’ve been waiting for more than 30 minutes on line for a coffee. If I didn’t have this gift card, I would totally go across the street to Brew Ha Ha. The staff of 2 seems overwhelmed & kind of unhappy – no service with a smile. You would think a multi billion dollar organization like this would anticipate the busy periods & staff appropriately! Also, no recycle bins or containers. Shame on you Marsh Road Starbucks… I expected better.

This place is down the street from my house, so I got there often since my bus stop is also around the corner. Usually very busy, so there is a bit of a wait. I’ve never had an issue with staff. I actually like a few of them. I think the location is a bit inconvenient, because it’s hard to get in and out of the parking lot, if you drive. There’s also two parking spots on the side that are a bit dangerous since you have to back out into a busy street corner where traffic can turn, so I would never drive there.

On 12/​23/​2016 6:36 am at Starbucks 1737 Marsh Rd, Wilmington DE 19 810:
I ordered a G. Holiday Spice Flat White Latte and an Oatmeal using the Starbucks order ahead app. When I arrived they had run out of holiday spice, so I changed to a G. Sk. Cinnamon Dolce. Then I waited, and waited and waited, while several people ordered at the cashier, received and picked up their orders and left. It was not until I asked for my order to be canceled that it miraculously appeared. I thought I was going to have a nice Starbucks treat, instead I didn’t get the drink I wanted and the service was terrible! This Starbucks has terrible customer service.

A solid Starbucks. It is a bit on the small side, but I actually appreciate the openness of the store. Plus, it has an added benefit of keeping the loitering under control.
If you’re the type of person who thinks they’re too busy to wait in line at a Starbucks (but still has time to write nasty Unilocal reviews), just use the app and place a mobile order. It may come as a surprise but the internet can be used for good rather than a constant stream of negativity. During my visits the lines are on par with or slightly shorter than what you’d expect at a Starbucks. The staff has always been friendly and I’ve never had any mistake on an order yet.
The only real downside is the location and the parking. During busy periods it can be a nightmare to park and it’s located in this tiny corner that isn’t extremely convenient to get in or out of. I’m surprised there aren’t regular accidents or fist fights over parking spaces.

Starbucks is Starbucks (supposedly) wherever you go, BUT if you like standing in line for a cup of coffee in a place that is never well staffed, this is your place.
Too many times I have had to walk out without coffee because I just can’t wait 7 min.
Then, the one thing that really gets me when I order a dark roast I get «we ran out and were brewing. It will be about 5 minutes.»
So overall, and a bit contrary to the other review, I’d have to give this a very low score because for a place that serves coffee, sometimes they don’t have it and they make you wait for it much of the time.
They need more staff. 2 people. One making drinks and one running the register in a place that is this busy is bad managerial planning.

The service was horrible. I ordered a teavana passion iced tea and they forgot to ask me what I wanted in ti. They asked me 15 minutes later if I wanted it sweetened and I said head. 10 minutes later my drink was read *finally*. I tasted it and it was horrible. They put lemonade in it without asking me too.

Rude staff. Took forever to get our order, guy in front of us had to ask twice to get his order. Our caramel fraps didn’t get the caramel drizzle. Waitstaff was obnoxiously flirting with a client with kids in the store. And it looked dirty!

Smaller sized Starbucks but most of the tables are still going to be owned by the laptop crowd. I guess that’s just how *$ are these days.
I had a quick single espresso and my barista pushed the right buttons. I was able to drink it before it really started to cool.
Oops, and then I WAS one of those laptop people for a half hour.
Small parking lot in front but there is more parking around to the back.

Depending upon who is working is how great the customer service is. Either great or sucks. No in between. Parking is always a nightmare here. Having other customers park where ever they feel like doesn’t help the situation.

Top notch first class Starbucks! Customer service is excellent and always feel welcomed. You know the workers are good
when they remember your order and begin to make it at the sight of your face. Only negative is parking!

The Starbucks itself is great… the parking lot, i want to punch in the face.

Seems cliché to review a Starbucks, but honestly, the staff in this place are so out of this world friendly and pleasant I had to Unilocal them. They seem to genuinely enjoy their job and how can you be miserable when the people making your giant sized iced tea are so delighted to make it for you?! Clearly, I’ve reached my caffeine limit so I’ll wrap it up by saying well done!

I’m a huge fan of this location. I come here several times a week and I’ve never had a bad experience. The store recently went through a renovation and became a more comfortable place to relax with your drink of choice. Also, I love that the building that they rent from went green this summer by installing solar energy panels and that Starbucks took advantage of that. Staff here are really friendly and I never feel stupid ordering a drink, which at some locations or other coffee cafes I do.
The only reason why I am not giving this location 5 stars is they have the worse parking lot around. Its because of how Marsh Road goes on an angle right at that intersection but it makes it very small and difficult to get in and out of.

I don’t really drink coffee a lot. I love love love the shaken passion fruit ice tea lemonade sweetened! I also enjoy the pastries. Yummy! Staff is quick and friendly. The place is always clean. There is plenty of space for hanging out, studying, reading, relaxing or chatting with friends. I always grab and go and sometimes twice a day!

Parking is not great in the small cramped parking lot in front of the store, but I suppose you always have the option of using the bigger parking lot around the back and walking a bit. This is the only Starbucks in the area that isn’t part of another store and apparently, the only one that carries the fox tail mug. Anyway, I thought service was quite good at the counter and the ambiance was comfortable. It’s only the $ 4 coffee that scares me.

I had the pleasure of stopping here coming back from Philly. My drink was perfect, and the ladies working were so sweet.

This is very much a normal, well-​run, nice-​sized (places to study/​meet groups/​people watch), very clean Starbucks with an itty bitty parking lot that they share with a pizza place. Yes, «itty bitty» is the phrase I would use for this parking lot. but so far I’ve always found a place to park.
I like this Starbucks because it is about a 2 minute drive (depending on the lights) away from the entrance/​exit of I-​95. So if you are traveling North I highly recommend you take the extra time because once you pass it there are no other (nice) places to stop for coffee until you get WAY past Philly.

This is a large, clean, well-​run starbuck on the corner of Marsh & Silverside roads in Wilmington. We usually stop by in the morning — and even at the height of the AM rush, the lines move quickly.
Fourbucks, Charbucks, whatever yoiu call it — it’s nice tohave one around when you need it.
Especially in the Culinary wasteland of North Wilmington.

I havent done it in a WHILE Due to this awful recession id rather buy bags, booze and more booze, However working until 1 and not falling asleep until 1:45 and having to be up again at 6 is not something I can do @ my feeble old age. I needed a boost and red bull is more of an after 9am pick me-​up .
Im thinking and thinking and thinking THE BUXX pops into my head like a lighting bolt from GOD on this magical ASHE WED (oh its a sign)
Tall NONFAT extra shot latte w/​2 splendas has given me the power to crunch these #‘s until 4 today
GOD bless those baristas @ the starbucks on marsh and silverside!!!