Sprint Store

We originally showed up and noticed a handful of people standing around. The average person appears to take about 45 minutes once you reach the counter.
Unfortunately you can spend 45+ minutes waiting to talk to someone.
Seeing the waiting times and noticing there were several people in front of us, after 30 minutes of very little movement, we opted for making an appointment and coming back later.
Fast-​forward a few hours.
We show up 15 minutes early and notice we were removed from the «Appointment» list and added to the bottom of the standard list… so we started 2 or 3 places lower than when we arrived the first time. I figured this was just formality until 30 minutes went by and we were 3^rd in line.
Getting a little pissed, I walked back to the lady running the «line» and ask why, since we had an «appointment» do we appear to be dumped back in the regular waiting list. her response was «Since you arrived early, we put you on the regular waiting list. If you showed up 15 minutes later you would have your appointment.»
Thinking this was completely asinine, I made it clear this was one of the dumbest things I’d ever heard. I made just enough stink for her to put us next on the list.
So…lesson here? Make an appointment and DON’T SHOW UP EARLY or the appointment will be pointless.
On the plus side, they actually are very nice once you make it up there. Just clear your schedule for the day!