Lynette’s Limousine Service

I recently rented a party bus for my boyfriend’s 30^th birthday through Lynette’s and was very pleased. The bus was clean and comfortable and our driver was great. This company was very easy to work with and found a bus to accommodate my group on very short notice which was greatly appreciated. Overall the limobus made the day one to remember and I would definitely use Lynette’s again in the future.

The worst limo service. Booked them to drop off and pick up for our Hawaii trip. We took the red eye home landed at 7am at Logan and there was no driver, no show. Tried to call and of course there was no answer. I will never use them again

My husband travels frequently, and I join him whenever I can.
I have a very bad knee, and it’s very difficult for me to get in and out of the bigger cars.
Lynette’s always asks if I’ll be going along on the trip, and if I say yes, they ALWAYS send a nice sedan that I can climb into easily.
Every driver has been super professional and very attentive to my problem.
They are always on time, and we have NEVER had an issure with them being anything other than perfect.
I recommend Lynnette’s Limousine Service to anyone who asks.
They’re just ‘great!‘
Marion C

On May 23, 2014 (less than 24 hours before my wedding) Marco, from Lynette’s Limo called to cancel both the 1932 Oldsmobile Princess and the 10-​passenger white limo that we had already paid for in full (stating that both vehicles «broke down»). Marco explained that no comparable vehicles were available through any of their vendors and that I was left to find alternate vehicles on my own. I then requested a full refund and Marco explained that we would not be able to be reimbursed right away since the manager was «on vacation out of the country». He said we should have our refund by Wednesday, June 4, 2014. During the interval of waiting for my reimbursement I came across a story on Inside Edition:
stating that Lynette’s was once again shut down by the federal government due to safety violations. I could not help but notice the timing of the story-​May 23, 2014 (the same day I was called about the «broken down vehicles»). After June 4^th came and went without a refund (and approx 50+ attempted contacts to Marco’s cell, Lynette’s business phone and e-​mail went unanswered) my wife and I decided to get reimbursed through both our credit card and bank. My wife initially made the $ 260.00 deposit using a check and I paid $ 601.00 on my Master Card. My $ 601.00 was refunded without a problem because of the credit card protection act, but unfortunately my wife’s bank could not refund what she paid using a check. Thus, we received no service, no returned calls, and are currently out $ 260.00. We spoke to the Wilmington police who were getting a lot of similar calls about them. BUYER BEWARE. Call Michael’s out of Peabody, MA! They are the ones who came through for us less than 24-​hours before the wedding and THEY WERE AWESOME.

Just saw an episode on inside edition TV show about Lynette’s limo they have been shut down and Are not supposed to be in service. They continue to do business their vehicles are unsafe check the town hall for information or the police department

This place might have cheap limo quotes, but their system of reserving a limo is BS. Once you get a quote, you fill out a sheet, which you outline all of the details of your reservation. From which point you then put a credit card down at the bottom of the page. There is language in there about if you cancel, you will be charged 30% of the quote for the fee.
You might think„ this reservation is set. Right? You gave them your CC info and you are now at risk for being charged 30% if you cancel. You might even email with the company and they tell you you are all set. However, from there they will send you a contract and you must send along a check for the deposit. Since you already gave them your credit card, you might be confused or lazy and maybe not send anything else until the week of your wedding when you want to pay them in full. However, If you do this, they will have probably already given away your reservation WITH NO WARNING or heads up. You might call two days before your reservation and they will tell you they gave away your car and that now you must pay for the more expensive vehicle.
To which case, I advise you to tell them to take their lame Hummer and beat it. I will also advise you to call Bedford Charter and rent one of their killer school busses for a fraction of the cost and ALL of their friendly customer service.
Horrible process.

I had an awesome experience with Lynette’s limo last night the driver Allen was a blast and really professional! He deserves a raise for sure. The prices were awesome and affordable and I will absolutely use them in the future

Giving 1 star because zero or negative stars are not an option. My wife had a horrible experience with this company. She contracted them for round trip limo service to Logan airport. She paid full in advance including tip. Her return flight arrived at midnight on a Friday evening and the limo never arrived to pick her up. Calls to the dispatch were never answered. He had to pay $ 100 for a cab ride home.
When she called the company the next day, she was rudely told that the mistake was hers and she must have gone to the wrong area. She was never called by the driver asking where she was or where she should meet them.
She was then told that she would get a call back from the supervisor to discuss crediting her account. She was never called and repeated messages were not returned. She just rec’d her credit card statement and the charge was there. We are disputing the charge but want others to avoid this frustration. Lynnette’s is a second class company with third rate service who have no regard for their customers!!!

Few years back we had rented the standard black limo for my sister 16^th birthday. When it arrived there were dirty cups half filled with alcohol all over the place. First off it was gross with the used cups and 2^nd this was a party with all minors and shouldn’t have had any alcohol around. After my mom called to complain all she was told was it was at a wedding right before us and didn’t have time to clean it. No apology and refused to refund any of the cost or even give a voucher for another time. Will obviously never go back and will make sure to never recommend to anyone.

I was HIGHLY disappointed with Lynettes. I got the escalade limo for my wedding which I was really looking forward
wedding was in september and it ended up being a really hot sticky day. and of course the ac wasn’t working. strike one. next, the radio had NO reception whatsoever. we tried every station, and overall the limo was just dumpy on the inside. little broken things here and there. just not all nice and shiny like it should be when your paying $ 200 an hour. my father addressed these issues with the company and their reply was that we didn’t know how to do it. how hard is it to work an ac and radio??? I will say that our driver was very kind and accomodating and the poor guy was sweating as well. He was also the person who suggested that we ask for money back because of the broken ac. which confirms that it really didn’t work. I will NEVER recommend Lynettes to anyone. Total waste of money and bad customer service (in the office, not the driver)

Quick review– extremely unprofessional.
In depth review… I reserved the navigator to bring guests from my parents home to a restaurant in the North End (private party for my mom’s birthday). I confirmed reservations twice including day of. I gave the person detailed directionsto the pick up site and made sure they knew the location of the drop-​off site. I informed them that my parent’s street is narrow but Fed-​Ex/​trash truck are able to get down their street, the person informed me that it wouldn’t be a problem that the driver was a professional and would be able to get down the street.
PROBLEM 1: When the driver arrives, he calls the contact that was at the house several times, informs him that he isn’t going to be able to get down the street. There were several older folks that have trouble walking, so we had to shuttle people from my parents house to the limo… hence my checking to make sure they would be able to…
PROBLEM 2: The driver interupted our dinner not once but twice, to take a copy of the credit card.
PROBLEM 3: The driver missed the proper exit on the high way therefore making all guests a good 30 minutes late for dinner.
PROBLEM 4: I noticed the amount pending on my credit card, then it dissapeared. (There were a few of us splitting the cost of the limo as well as the dinner so it was necessary we knew what they were charging us so we could all split the bills) We went over time so we weren’t sure if it would be 375 or 485… I believe this was the driver’s fault for 1-​not being able to get down the street thus having 15 guests being shuttled to the limo and 2-​for missing the exit) I called the office explained that I would like to know what we were being charged (this was 7 days after the night we had the limo, plenty of time for them to get their business in order), the woman informed me she couldn’t find the invoice and would e-​mail it to me when she found it. The next day still no e-​mail so I called again, later that night I got the invoice, said we would be charged 375, so we used this figure for calculation… TWENTY FOUR DAYS LATER i finally was charged for the limo… but charged 485 $. Honestly this company really needs to get their business in ORDER!

I used Lynette’s recently for my wedding this past June. I compared limos in the area for 7 limo companies and it looks like most limo places have bad reviews. I decided to use this company since I have used them for two proms in the past. The price is really affordable and the limo was nice (6 person black limo). I wasn’t looking at the gizmos or gadgets of the limo, more looking for a ride that would get me to and from the church and on time. Our driver was Charlie and was totally awesome. He was on time and in a suit. He helped me into the limo and was totally taking the stress off by telling me not to worry and that he’s a pro. He sure was. When we arrived at the wedding, guests were approaching the limo and he kindly cleared the way for me to get out and gave the photographer space for photos. He also showed me how to hold my really long dress around the churchyard. It doesn’t stop there! He helped lay out the train of my dress while we were outside getting ready to walk down the aisle. Everything I could want in a limo driver. He stayed out of the way and helped control the crowds.
Call ahead of time to get a quote and tell them where you are going. They can really help estimate your time, especially if traffic is involved, so you don’t look like an idiot if you underestimated how long it would take and be stuck with a bill.

The only good thing I can say about our experience was that the DRIVER was personable, courteous and remained professional even though he must have been embarassed to be a representative of this company. The rest was a disaster.
We were quoted $ 850 for a 10 passenger limo (which after talking with all of the other limo patrons at the concert is double what everyone else paid). They called to say they were sending a very nice «van» which turned about to be some sort of conversion van that smelled like it was used to transport circus animals the night before. We waited an hour for a replacement car to come. It was an older stretch limo — which was fine with us. That is until we got on the road… There was an exhaust leak so we had to breathe in gasoline fumes the entire ride to Gillette Stadium and back. The «air conditioner» which had a big hole where one of the vents was supposed to be, serenaded us with this high pitched screech the entire trip (the alternative was not using it — and it was 90% humiidity and 95% outside). Sunroof — broken. Radio — broken — if we adjusted the volume it blew a fuse and all power cut out including the interior lights. They took a measley $ 100 off the bill for the inconvenience of it all — but we all had major headaches from the fumes. Not only will we not recommend them, but we will be sure to tell everyone else not to bother using them either. That’s a lot of lost business.

I got married in May of this year and used L. Limo. It was absolutely terrible!!! Did not deliver the customer service promised!
We ask for the champagne promised the driver said they did not have any, we demaded that champagne was there by the time ceremony was over, since he almost caused me to be late because he would not move the limo whitout verifying my credit card for a ba;lance of $ 61, which was additional time I decided to pay for just in case we run late. All the $ 795 was paid in full but he acted as if I was going to run !!!
The worst!!! the freaking AC did not work where the bride is suppose to seat, he speeded like there was a cop chasing him., I really had to stay steal in order not to completly mes up my make up.
Last but not least, he drove the same on the way to the reception and my husband had to ask him to slow down. After all of that he left us. So there were no car to go back to the hotel.
The manager og Tewkburry Country Club was shocked because 10 minutes before the times she and theni went outside but did not see him. The next day we went to talk to the manager and he was worst than the driver, he said the driver left on time and was total jerk with attitude.
We were so mad! I especially, but we left and let it go. Like we told him that they only care about money, and THEY WILL GET TREATED THE SAME WAY ONE DAY. KARMA is real.
SO IF you ever use them make sure you they give you great service fopr your money. Not the crapy service they gave us!!!

I know Lynette’s has gotten a bad rap for their drunken limo driver recently.
I wanted to share my experience. I used them for my wedding this past October, after reading one good review after another on a bridal message board. They were awesome. So our driver was a bit funky looking, but guess what he wasn’t part of my wedding party. They had by far the best prices around. The limo was clean and on time. I’d recommend them to anyone looking for a limo service.
We went with a 10 passenger black limo, they have everything from town cars, to stretch hummers. Awesome selection