Homecraft

Five years ago Homecraft did a large job for us — new underlayment, new roof, new windows, new siding, new shutters. Plus labor. Obviously a costly job. Five years later, the shutters have faded and look worse than the 35 year old shutters they replaced. Homecraft takes NO responsibility whatsoever. Alcoa, who manufactured the shutters, takes NO responsibility. When the consumer spends $$$ on a job, there should be accountability on the part of the company — in this case Homecraft. They are willing to take your money but forget their responsibility and accountability.

This company has lots of problems. First and foremost, their estimates do not hold water AT ALL. I had my gutters replaced, and the entire episode was a hot mess from start to finish. They missed the fact that I had wood rot under the roof where the gutters are attached. Now why did they miss this? Because they didn’t go through a thorough estimation process and get up on a ladder and checking ANYTHING out! Shoddy to say the least. So now I’ve got the estimate, but they need to add the replacement of the wood onto it. Yep, so we’re looking at another $ 1200 on top of the gutters. They eventually settled for a lower number, but only after I yelled at everyone from the company I could think of calling. But, I really love the fact they found the wood rot AFTER they had torn down my gutters. I call it the Clark Griswold syndrome. You have to get it replaced because you have absolutely no choice.
Now the workmanship I experienced was just fine. Its one guy and over 2 days he completed it all by himself. He did a fine job, but unfortunately for him, by then I was just done with his company.
I would stay away from these guys unless its a last resort.