Best Western Los Angeles Worldport Hotel

Friendly front desk and housekeeping staff, clean room and bathroom (although sticky surface and something gooey on dresser), comfortable bed and pillows, quiet a/​c worked fine; room has fridge but no microwave. On plus side, friendly front desk lets you use breakfast room microwave. BUT: 1. older hotel and only 1 outlet by desk and 1 by night table. 2. flat screen tv, but not many channel choices, unless you like local tv, only 1 news channel (CNN… ugh!). 3. If the room faces PCH, be ready for lots of street noise. 4. At rush hour it is almost impossible to enter hotel from the 110 highway because PCH is that busy, and forget about getting on the 110 north crossing 3 lanes of traffic in 100 feet. 5. Except for a Denny’s next door, there are no restaurants around (nearest starbucks is 1.5 miles away), and better wait until after rush hour to go anywhere (I mean, it is really bad). 6. Wifi worked ok, but disconnected quite a few times and not very fast. 7. Breakfast is ok, but must use room key to enter. Only 1 slot in a 2-​slot toaster was working the entire week. 8. Hot water is ok, but may fluctuate a bit while you in the shower. Nice shower head. 3 stars only because staff was really nice and helpful.

We arrived at the Los Angeles WorldPort Best Western, at 6:44 p.m., on Saturday, October 11, 2014. Upon entering our reserved, paid for room at 6:50 p.m., we found the room unattended to; the bed was used, trash in the garbage can, and used towels with questionable substances on the bathroom sink. We captured photos of the scene and returned to the front desk to confront the attendant. Unfortunately, the individual was inexperienced and did not fully comprehend the inconvenience we were subjected to. What made the situation unbearable was after driving two hours from Bakersfield, California, intending to arrive at the lodging location for a prepared room with enough time to spare to shower and dress for our evening’s event, we were told to wait for housekeeping so they may attend to the room. After an hour and 15 minutes of waiting for our room to cleaned, we still hadn’t been told our room was ready; I personally went to our reserved room #322, and found no one was in there! Why we were kept waiting was another frustrating fact. I returned downstairs, asked for my key to enter my room. Again, the unprofessionalism of the entire staff at the Los Angeles WorldPort Best Western is absolutely appalling. No compensation can resolve this terrible experience. We will be sharing this negative experience with our family, friends, business associates, and clientele; honestly, we hope that the franchise of Best Western will reap the repercussions of employing personnel that do not respect and maintain the organization’s slogan of «Stay with people that care».

This place is a big joke!!! They double charge us for the same room. One at $ 87 and some changes and another for $ 135 and some change. Once we notified them they credited us back the $ 87 dollar charge. Why in the world would we pay $ 135 for an $ 87 dollar room? The manager told us that we could call his corporate office, but they only speak Chinese. This place was also very noisy. While try to sleep they had construction going on. When we complained they said what are we suppose to do? They were also painting the building and taped plastic all over our car and that left tape residue on our car. I figured out why this place keeps this manager is due to his I do not give a crap attitude. As long as he screws people out of money and it goes into their pocket.

For the money the place was okay-​paid $ 98 including taxes. It was a last minute booking for the Grand Prix Long Beach. Everything close to the GP was really expensive or booked already, 7 miles to the event. King smoking room was rather clean with coffee maker, full size mini fridge an iron. The staff was nice and the breakfast was quite adequate-​hard boiled eggs, dispensing cereal, waffle maker, pastries, bagels, quaker oatmeal packs, condiments, fruits, juices, milks, and etc. Free parking, wifi, pool and jacuzzi even though we didn’t use it. Not bad for a one night stay for the event. The place had no vacancies from the event when we were checking out.

Friendly staff, free parking and breakfast. Clean & big rooms.
Walls thin, bring your own pillow and sheets

terrible! got bed bugs and he thought one night free compensates for my bites on my body. his name is don. won”t say his last name or regional mgrs name!

HORRIBLE! If I could give it negative stars I would. It’s dirty, loud, noisy… And the most recent seems to be bed bugs.
Only positive thing is the hotel staff, very friendly and helpful.

I stayed one night in a single king size bed room; let’s just say the whole experience was a mess. I kept my mouth shut cause usually I would complain to the manager, even called the best western headquarters to file the complaint. First of all, the way the hotel design the cars to enter and to park into the parking lot of this hotel is so wrong. You can make a left turn to enter, and all you can do is to make a U-​turn over few blocks away. Then let’s just say my room’s location is really bad. My room is near to the ice machine so 6am in the next morning, I could hear somebody, perhaps the hotel staff members started to use the ice machine. Throughout the whole night, it was not a pleasant experience at all. My neighbor, snored so loud that I could hear him. So the problem is the sound proving system. The hotel is really old; instead of updating the hotel, the staff members decided to keep it the way it is now. The bed was not comfortable; even though the hotel claimed they belonged to best western, but as far as I understand, the best western put focus on providing comfort to the customers through making sure their beds qualities are good so as the customers come to the room and to sleep in the bed, they are relaxing. The only compliment I have for them is the price. The price is really cheap, and I have to admit, I chose them because of the price. I mean for free wifi in every single room and free breakfast in the morning, 80 bucks per night is reasonable; however, it makes me wonder if I ever want to come back to this hotel again after this time’s
next morning, I went down to the breakfast bar to enjoy my breakfast, I was standing in one way and guess what, the staff member used a broom dusting the floor towards my way. Cannot you wait until the customer is finished or do I have to educate your staff members how to do things correctly? So I sat down, finished my breakfast, kept my mouth shut, walked into my hotel room and took a shower. After the shower, as usual, I was using the hairdryer to dry my wet hair. I placed a «do not disturb» sign outside my doorknob, and guess what, the cleaning maid knocked my door. So I turned the hairdryer off and said «Yes???’ Then I could hear the maid stated, «Oh, I am sorry.» …so, the staff members didn’t know as the customer was standing in the way, the staff members should move away and step aside and finish their jobs later on and the maid obviously didn’t know how to read the «do not disturb» sign.
This is just for everyone’s information. I have stayed numerous hotels and the things you can evaluate the quality of the hotel is to observe the customers who are eating the breakfast next morning. To tell you the truth, perhaps this time I chose the hotel because of the price, but I really think I should pay extra money to enjoy better stay and I can see the people walking in are well-​dressed and just like normal people. I don’t know, morning breakfast what I am seeing, it really blew me away.

Average hotel. Somewhat sketchy area, but my room was clean and comfortable, and the front desk staff were courteous and professional. And the price was right. Just fine for a place to sleep for a night or two.

Upon arrival at 2am on a Sat, after driving 6 hours I was very tired and looking forward to some much needed sleep. When I walked in the lobby, there was no one at the desk. A man was on the computer in the corner of the lobby looked at me and asked if I needed to check in. He then proceeded to check me in and I noticed I was over charged $ 10 from the quote I got on the Best Western website. I mentioned that to him and even showed him the printout. He got angry and said there was nothing he could do I would have to talk to the manager tomorrow and put the keys on the counter. I asked where I should park and he snapped wherever I want! I then asked how do I get to my room I have never been here, he laughed and pointed to the elevator. I told him thanks for being so helpful and he was obviously overpaid. I know, very rude on my part, I was tired and angry he was so rude.
The elevator ride to the third floor was interesting. A young couple was kissing and the girl dropped a bottle of tequila and it spilled all over the floor. The man said «it happens» I said yes it does. So by then I was worried that this motel was not a good choice.
I finally got to my room, I was relieved it was clean and smelled ok. The walls are very thin though and I had to sleep with my earphones on listening to music as maybe that same couple were going at it and the headboard was banging on the wall. Nevertheless I went to sleep and the rest of the weekend went fine.
On Sunday at checkout, the manager was very kind and gave me the quoted price for the two nights I stayed there.
Overall, I gave this motel a 2 Star rating because it needs to be updated badly. The night clerk was very rude and unhelpful. The upside is it is close to the freeway, clean and if you need a bed And a shower this is your place.
I will probably stay there again as it is less than 5 minutes from my destination and affordable. Just don’t check in at 2am.

This hotel is pretty old and the smell is so terrible. No good

iIf you want something decent to stay for a night this is a good place to stay. its not to expensive and the room is very clean for most dinky hotels in the area.
it doesent compare to Marriot or the Hiltons or other 5 star hotel, the breakfast was ok, but Dennis was next door s so that was not a big concern.
i stayed there bec. its close to the freeway and there is a golf course close to the hotel. and if you get direction from the front desk they will direct you to a places where their are planty of things to do, it close to san pedro port.(best place to get seafood ever!!)
over all a my week stay was not that bad, it was cheap, clean and quite. the three basic necessity for a hote.

Its a whatever hotel. I only used it to sleep. Nothing exciting in the hotel or around the hotel. It’s right next to the freeway but I didn’t hear too much noise. Its one of those hotels where you wonder if they washed the sheets before you got there and hope that they did.
The pool is a crap. Its fenced off in the corner of the parking lot and the street. Its really gross looking. Didn’t use it at all.
The breakfast is okay. Toast, cereal, fruits, hard boiled egg (only protein), pastries, muffin, and the best part is the waffle maker. I like waffles :)
Very basic hotel. I’ve definitely experienced better, even a better Best Western. We paid a very cheap price, like $ 80 for 2 nights. We got what we paid for.
P.S: The towels were kinda rough. But at least they had Pantene shampoo and conditioner, and not some crap diluted stuff.