Action Ambulance

EMT classes at Wilmington Action Ambulance, Don’t. There are so many other places that put forth more effort and value that attending classes here is a waste of your time and money, which is all these people are interested in. If you want to take a class that cheats on your hours of instruction and doesn’t cover every topic that is required and or expected, this is the place for you. 4 hours of reading: (VERBATIUM) the Power Point presentations, minimal practical practice, and almost no real ambulance orientation and or practice ensure you will not be at the minimal level expected of EMT’s in the real world. The required CPR standards were not met and additionally the woman instructor was not qualified to teach at the time. This resulted in complaints to the Commonwealth of Massachusetts OEMS Office. Never mind the hubris of the instructor involved who was constantly running out of the room to check her constant texts. The other instructors were always tired and inconsistent. The class I attended lost about 10 students in the first 3 weeks. If this is the quality of teaching here, it really questions the quality of care these people are providing to the residents of the communities they serve!
So many topics: like how to use and turn on the suction in an ambulance, or the use of the stair chair, as examples were not taught, practiced, or even discussed in these classes. The experience level of the instructor was constantly demonstrated at test times when the written exam answers were not known by the instructor, the textbook used in the course was outdated, it was not the latest version available nor in the constantly changing medical community were the latest changes incorporated. In fact the latest NTSHA /​DOT trauma Guidelines, which are critical for many situations,…well, the instructor didn’t even know the guidelines had changed,…: three years ago! And then with other critical pieces of equipment, the woman instructor taught the wrong procedure, this to me would indicate an extreme liability to the parent company? But the real question was: Why didn’t the instructor/​Paramedic know the correct procedure?
Be aware that they have incorporated as «STAT EMS,» most likely because the Doctors that own this company are somewhat aware of the incompetence that exists and they are distancing themselves from these individuals, but again this indicates a scam of epic proportions to use the name of Action Ambulance and then bait and switch to another legal entity???
Find another place to learn, because that’s not what they do here!

Action Ambulance is company that also does a wide range of other things, besides EMS. While it provides BLS and ALS transport for emergencys and non emergencys. It also has a «Seniors in Action» Wheelchair bus and many Special Ed Vehicles. While I never had to get transported by these people, their staff is top notch. Very Friendly and skilled at their respective jobs.