WR Property Managment

This place doesn’t have any Hot water. No Hot water after complaining for three weeks. Never faced this problem in any apartment before. The rent might be on the cheaper side for the area but carpets are stained and not very great appliances. The no hot water is a big problem and maintenance giving false promises that they will take care of it and not doing anything is plain sad .
It is so hard to get hold of this management. I called and they were rude and said they can see into it but can’t assure me anything and didn’t even call back .
They don’t have online transfers either for rent even though this is 2015. Funny !!

I have lived at one of their properties for about a year. It is crappy they charge 300 for you to use your own air conditioner and there are no ceiling fans. The physical building has a lot of issues with water damage, the elevators are frequently broken, and other tenants leave the place a mess in the hall.
BUT! Nico the on site super is awesome! he always fixes stuff when he says he will, yea its not perfect but rent is cheap so what do you really expect. They also spray 2 floors for bugs every month which is needed for a large building so I have never had a bug issue. They don’t charge for having cats, there are no dogs allowed though.
As for CH Ventures office (Which is their new name), they are impossible to get a hold of and ask a question. I literally communicate with them via notes I put with my rent check. Thats pretty annoying. Which is why I bring it down to 2 stars. I don’t need to call too often but it’s nice to be able to get a simple question answered rather than having to write a letter. What is this the 1860s?

These people are awful. If I could give 0 stars I would.
We’ve experienced nothing but problems since we moved in a few months ago. We’re subletting from a very nice girl who has been more helpful throughout the whole process than anyone at WR Property Management.
The people at the office rarely return phone calls, and when they do, they’re rude from the get-​go. When we settled on the apartment and were ready to sign the lease, we were surprised to find out that we were required to pay first and last month’s rent up front – something no one from the management company told us until it was too late and we had to move somewhere the following week.
The icing on the cake was finding bed bugs in our place while cleaning. We’ve lived in several rental units in different areas of Chicago before this and have never had a problem. We immediately called our building manager and she told us she would call over to the office and be back in touch.
In the meantime, we called Anderson Pest Control and they told us they could be out in 48 hours. Feeling better about the fact that this could get taken care of ASAP, we waited for a call from our building manager.
The next day we almost jumped off a cliff when were told it would be 12 DAYS before they could get the exterminator out to our apartment. 12 DAYS. Someone please explain to me how another pest control company could be out in 48 hours but it will take these people almost two weeks to get their act together? This was and still is an emergency and WR Property Management doesn’t seem to understand that.
Our couch has became our bed and we haven’t entered our bedroom since we found the first bed bugs 13 days ago. Feeling that we deserved compensation for this disgusting problem, we called the management company several times with no response. Shocker.
We’re still waiting for the treatment. We’ve had to wash, dry and bag everything we own and are still sleeping on our couch.
Our lease isn’t up until January 2013 and it can’t come soon enough. NEVER sign a lease with WR Property Management if you want a reliable management company that attends to problems quickly and wholeheartedly.

This is specifically about 5630 N. Sheridan, but I must assume happens at any property they manage. They fix up apartments between tenets, which is pretty nice. The problem is they start fixing them at sun up. Don’t bother bringing an alarm clock, the maintenance people will wake you up no problem!
I had this problem soon after I moved in, the it died off. I guess my part of the apartment building was full. Now the unit next to mine one floor up is empty, and they’re tearing up the floor at 7 in the morning. Second straight day.
The longer I live here the more I want to sublet my place.
I’m updating a review I posted back in February on this building and property management company. My previous complaints still stand, but there are more to be added. As another reviewer has said, I wish I could give this place 0 stars.
The elevators break down on the regular. Last week the one in my tower broke, was fixed after about 3 days, and has since (about two days after being fixed) returned to a broken state. This is not just an inconvenience but I can’t imagine an elevator that breaks down this frequently can be safe. When the elevator is out of service tenants are required to use the service elevator, which is about half as fast. The door on the freight slams so hard that you can hear it in the unit adjacent.
The first floor on the south tower often smells of fermenting garbage.
As it is now the middle of the summer and has been over 100 degrees the past few days I have noticed how poorly attached to the walls the windows are.
There are bugs, of all sorts. I overheard a doorperson talking with a tenant and he/​she could only say how little the company that provides his/​her employment cares about dealing with the problem.
Stay away from this building and any managed by WR Property Management.

I moved into the building at 5630 N. Sheridan Rd. in July and won’t be renewing my lease.
While Alicia in the front office is incredibly sweet and tries to be as helpful as possible, there are many times I think her hands are tied with some of the issues I have faced.
In August, I began experiencing German cockroaches. I first spotted a bug on my counter and never having had a bug problem in ANY other places I have rented from (and I lived in some hellholes in college), I didn’tk know what to expect.
After finding a few more and doing some research, I realized indeed there was an infestation.
I began with the complaints to which someone came out and ‘sprayed’. This was a simple spraying under my sink and around baseboards. This did not take care of the problem and subsequently I was foreced to call back multiple times.
In addition, when the problem was not taken care of in October, I submitted the «14 day» notice to management. They had 14 days to remedy the problem or I would bring in my own exterminator and deduct it from the rent while attaching all receipts to my rent checks.
Finally someone was brought in to spray. This was a better and more thorough application.
And had to be done a few times.
Turns out, the source was in another apartment. And while I can a) be thankful it’s not bed bugs and b) understand it is difficult to conrol any bug infestation in a high rise apartment, it was a little disheartening that the problem lasted over several months.
Continuing on, I believe the problem is not entirely gone as on the first level of the building is a small convenience store. As I was buying a diet coke a few weeks ago, I paid the worker and noticed two cockroaches sitting on a loaf of bread. No thanks. I won’t be buying anything from that place again.
THEN… two weeks ago, I go to do my laundry on a Saturday and find — without ANY notice whatsoever– that the laundry rates have been raised from $ 1.00 to wash and $ 1.00 to dry, to $ 1.50 for each service. Thanks for letting me know… I had $ 4.00 for exactly my 2 loads. Awesome.
Besides those problems, I have noticed that the elevators do not seem clean, there are constant awkward smells in the hallways, my oven was broken for 6 months (despite numerous requests for it to be fixed… until it was FINALLY done a month ago) and there is NO A/​C. I understand this is the case in many places around Chicago; however, there isn’t even an exhaust fan in the bathrooms so when it is 85 degrees outside, it feels much MUCH warmer in the bathrooms.
I hope this helps and maybe someone else’s experiences are different; however, with as many high rises there are on the North Side… I would just look around and consider ALL of your options.

AWFUL AWFUL AWFUL PEOPLE.
I am the program manager of 6 different housing programs, so I am well versed in tenant law. Not only do these people try to scam their tenants (example: trying to charge two different tenants rent on the same property), they never return calls, and when I finally sent them a letter listing my needs (because they wouldn’t return my calls for over a month), all they did was mail a nasty letter back without even signing who it was from or how I could contact them. When I called the office (again) to try and talk out our issues, they wouldn’t let me say a word, and just screamed a bunch of nonsense in my ear. Apparently it’s impossible to have even the most basic civil conversation with these ingrates. These guys are SCUM.

MAN I WISH I COULD LABEL THIS PLACE WITH NO STARS. Did some more research on the lovely property at 5630 N Sheridan and discovered that they have had a bed bug problem since roughly July of 2008. Please see the following links for more reviews.
Steer very clear of 5630 N Sheridan RD Apartments, managed by WR Property Management.